Cookies consent window

[DRH]

Hi Ozzy,
Today, looks like there may be a problem with the Cookies consent window that keeps popping up, no matter how many times you confirm your preferences.
Have not seen that before.....

Cheers - DRH

 

[Ethan39]

Hi Ozzy,
Today, looks like there may be a problem with the Cookies consent window that keeps popping up, no matter how many times you confirm your preferences.
Have not seen that before.....

Cheers - DRH
View attachment 2054

We just did an update in the last hour
I'll let the team know ?

 

[sjones21]

@DRH that's interesting....we've redeployed the code to make 100% sure the cache has been purged correctly. Can you confirm if you are still experiencing this issue, if you are - can you let us know which web browser you are using.

Cheers

 

[DontAsk]

Every freaking page you visit. Chrome on Windows and Brave on Android (even with Brave shields down - I've reported behaviour to Brave as a broken site).

 

[ctrlbrk]

And on FireFox too.

 

[fisicx]

Safari on my phone

 

[fisicx]

Makes the site almost impossible to use

 

[fisicx]

Using Firefox with adblocker and ghostery and it's all good. Don't even see the cookie popup.

 

[JEREMY HAWKE]

Its working well on my typewriter

 

[sjones21]

Evening all,

I've been able to replicate the issue, I need to do a little more digging to be certain but i believe it revolves around customising/declining cookies - this would include browsers/extensions that decline by default.

In theory, if you 'Accept All' you won't experience this issue. Either way, this isn't good - we'll have an update asap.

 

[sjones21]

Me again...update released.

Clearly we did a poor job at testing this update and focused too much time on the customising aspect rather than the deny all options (embarrassing to say the least). By declining all, the system was unable to keep track of your preferences so re-prompted on every page load.

We still need to test browsers like Brave as the system needs to be able to set a cookie in order to detect whether or not you've previously declined analytics/marketing cookies. By default, I believe brave will block cookies but also block the popup from being visible so in theory won't be a problem.

 

[DRH]

@sjones21 Have not been on for a while, but no repeat of the problem today using Chrome Version 118.0.5993.89 (Official Build) (64-bit). Thanks for following up last week.