considering getting voip, but im confused

[UKSEOAgency]

Ok, here is what i want

My Business is a build up of 3-4 seperate brands encovering the different areas of service we offer (SEO, Website Development and Hosting), and currently I have a single number for all of them. And whilst we do not hide any of the brands from our clients, I find it rather unprofessional answering my phone "Good Morning/Afternoon Nathan Speaking"

What I am after is 3-4 lines, with caller display and instant forwarding for when i leave the office with voice recording to allow me to ensure my (outdoor) notes are taken correctly and showing me the number allocated on each line. Now for the biggest problem we have, Im on BT Broadband, and from what I have read they lock out other VOIP ports

Looking at the various providers, voipfone have jumped out at offering all of this, and configurable online. but my biggest concern is bt broadband causing us issues and getting it all setup

 

[HC-Martin]

No doubt Colin will be along soon to answer your questions, but I can vouch for the quality of service from Voipfone - v.good indeed!

 

[Network Yorkshire]

i've pm'd u....

 

[scologic]

We use voip as in a single broadband circuit we can have up to 19 lines incoming at one time. Voip is a cheap way and the best way to have multipul business numbers. What I'd suggest is getting a local voip server installed. sounds expensive but isnt. Installing your own server in your office enables you to control any number of incoming phone lines with independant voice receptionists. All line ring on your internal phones but tell you which line is ringing and which department they may be calling as well.

we offer voip servers for around £950. this included a bt fall over line connecttion to your standard analog line. that way if it goes belly up you still have a connection.

give me a call and we can discuss in more detail.
And dont worry Colin we use voipfone as part of all solutions we install but local VOIP PBX gives alot more control.

tel :0845 466 4770

 

[Deleted member 27344]

You taken a look at Skype?

 

[ric flair]

Google BT ring Central. Its a virtual PBX. Very good, cheap and relaible. A new product, and they are offering the 1st month for free with an 0800 number (or 0845 if you so wish).

 

[scologic]

virtual pbx doesnt allow for personalisation ,and skype uses too much bandwidth.

cheap isnt always best guys... especially if you are wantint go create smoke and mirrors for 4 different brands .

BT doentr lock out voip but static IP is required for asterisk to asterisk comms.

once initial setup is done you can bring your call costs right down.

we use a gsm gateway to save on mobile phone calls, 2 voip providers for call rates of 0.5p per minute. we've saved around £80 this month alone and thats been a very short quiet month.
Believe me we know the various options and costs and overheads, we've done them all.

Mark

 

[My Owl 1]

Hi. My company do an internet/voip phone which is superb value for money.Has a UK landline number can be taken anywhere you go. Do have a look at my website and pm me if you would like to know more. Also take a look at the video link below, with with Which gives us pretty good 3rd party credibility

and let me know what you think:



http://www.uwdcvideos.co.uk/?exref=189903


best wishes

Avril

www.savemoneywithus.co.uk

 

[UKSEOAgency]

im not looking to portray smoke and mirrors - as I will not hide any of the brands from any of the potential clients.

I do however want to ensure I at least answer the calls under the correct branding. Everything else however is done under the one ltd company.

Whilst I want to keep costs down, I am looking for a solution which allows my company to grow, getting the infrastructure correct at this early stage whilst I have time to study the potential solutions, and work out the finance required to get it in place, however I wont necessarily go with the cheapest solution

 

[My Owl 1]

im not looking to portray smoke and mirrors - as I will not hide any of the brands from any of the potential clients.

I do however want to ensure I at least answer the calls under the correct branding. Everything else however is done under the one ltd company.

Whilst I want to keep costs down, I am looking for a solution which allows my company to grow, getting the infrastructure correct at this early stage whilst I have time to study the potential solutions, and work out the finance required to get it in place, however I wont necessarily go with the cheapest solution

Couldn't agree with you more. As well as economical our services will grow with your company. am happy to do a proposal fo you which you can compare with other companies.

avril

 

[ric flair]

So you need as system for call forwarding; something you can log into remotely and change the rules. Record your own prompts.

As I said, BT ring central. google it, i cant poste the link.

No you can’t integrate VOIP into it; but sitting behind BT ring Central is a VOIP system anyway. It offers screening, blocking CLI and DLI configuration. You can even review in real time (for example on your laptop) what happening and where the calls are going.

You only want to start playing with Asterix boxs if you want internal rules within your office system.

 

[cjd]

You need a product called 'Line Presentation' with separate number for each business. All calls for all numbers can ring the same telephone (or many phones if you like) and LP shows the number that was called so you can answer it properly.

It's explained here:

http://www.voipfone.co.uk/Line_And_Number_Presentation.php