- Original Poster
- #1
I've had a few issues with my commercial landlord recently and I was hoping that someone could give me some advice, or point me in the right direction.
Since covid, my shop was suffering financially and I decided that I wanted to sell it. In the last few months I was late for a couple of rent payments but this was always communicated to the landlord and they were understanding of the situation. I decided that I wanted to sell the business and transfer the lease to someone else. I emailed the landlord asking if this would be a problem and they started ignoring me and taking longer than usual to respond. Some of the responses didn't address the question at hand. Eventually they agreed and told me to give the new person their details once I'd managed to sell the business, and that they would arrange a new lease with them. I listed the business for sale and managed to find someone to buy it around a month later. I completed the deal with the buyer and then emailed the landlord to let them know that I had found someone, and that they would be contacting them soon to arrange the new lease. They ignored multiple emails and they replied almost 2 weeks later saying that they won't be renewing my lease or giving a new lease to the buyer, no reason was given. This is my first shop and I'm not familiar with the legalities around commercial properties but it didn't feel like the situation was handled in a professional, or legal way.
My next step was planning to seek legal advice, but I realised that the landlord did not provide a UK address on the lease, only a foreign address as they live abroad. I sent them many emails asking for a UK address as I was considering some form of legal action but they ignored all of my requests, at least 4 times. They also provided a phone number on the lease but when calling it does not seem to go through. I only have an email address to contact them on which makes it very easy for them to ignore me and they take ages to respond. They used to respond very quickly until I wanted to sell the business.
I came very worn out by the situation so decided that I wanted to leave as soon as possible if I was able to arrange it with them. I wasn't happy with the situation at all but didn't feel as though I had any other option. As soon as I stopped asking for a UK addresss and instead asked about leaving, they started responding very quickly again. We came to an agreement via email that I would remove my belongings and vacate the property by the 14th of July and that they would inspect the property and return my deposit by the end of the month. I vacated the property as agreed and waited until the end of the month. I didn't hear anything that month but did receive an email on the 1st of August asking about a missing padlock for the shutters. I reply letting them know that the padlock was my own one so I took it with me when I left. It's clear to me that they are just trying to delay or avoid returning my deposit. I know it has only been 5 days late but they are now ignoring me and the original agreement has been broken.
Does anyone have any advice in this situation given that they live abroad and I have no other means of contacting them? Was it against the law that they did not provide me with a UK address? They also agreed that I could sell the business, which I did, but then changed their mind about the lease after I'd sold the business, is there legality issue there? I'm disappointed with the conduct of the landlord so would like to take it further if there is a way to do so, but first and foremost I would want my deposit returned.
Any advice would be very highly appreciated, thank you.
Since covid, my shop was suffering financially and I decided that I wanted to sell it. In the last few months I was late for a couple of rent payments but this was always communicated to the landlord and they were understanding of the situation. I decided that I wanted to sell the business and transfer the lease to someone else. I emailed the landlord asking if this would be a problem and they started ignoring me and taking longer than usual to respond. Some of the responses didn't address the question at hand. Eventually they agreed and told me to give the new person their details once I'd managed to sell the business, and that they would arrange a new lease with them. I listed the business for sale and managed to find someone to buy it around a month later. I completed the deal with the buyer and then emailed the landlord to let them know that I had found someone, and that they would be contacting them soon to arrange the new lease. They ignored multiple emails and they replied almost 2 weeks later saying that they won't be renewing my lease or giving a new lease to the buyer, no reason was given. This is my first shop and I'm not familiar with the legalities around commercial properties but it didn't feel like the situation was handled in a professional, or legal way.
My next step was planning to seek legal advice, but I realised that the landlord did not provide a UK address on the lease, only a foreign address as they live abroad. I sent them many emails asking for a UK address as I was considering some form of legal action but they ignored all of my requests, at least 4 times. They also provided a phone number on the lease but when calling it does not seem to go through. I only have an email address to contact them on which makes it very easy for them to ignore me and they take ages to respond. They used to respond very quickly until I wanted to sell the business.
I came very worn out by the situation so decided that I wanted to leave as soon as possible if I was able to arrange it with them. I wasn't happy with the situation at all but didn't feel as though I had any other option. As soon as I stopped asking for a UK addresss and instead asked about leaving, they started responding very quickly again. We came to an agreement via email that I would remove my belongings and vacate the property by the 14th of July and that they would inspect the property and return my deposit by the end of the month. I vacated the property as agreed and waited until the end of the month. I didn't hear anything that month but did receive an email on the 1st of August asking about a missing padlock for the shutters. I reply letting them know that the padlock was my own one so I took it with me when I left. It's clear to me that they are just trying to delay or avoid returning my deposit. I know it has only been 5 days late but they are now ignoring me and the original agreement has been broken.
Does anyone have any advice in this situation given that they live abroad and I have no other means of contacting them? Was it against the law that they did not provide me with a UK address? They also agreed that I could sell the business, which I did, but then changed their mind about the lease after I'd sold the business, is there legality issue there? I'm disappointed with the conduct of the landlord so would like to take it further if there is a way to do so, but first and foremost I would want my deposit returned.
Any advice would be very highly appreciated, thank you.