chat plug in for wordpress

[daveashton]

Hi

I need a chat plug in for wordpress that is proactive only ie we can turn it on and off v easily and without if possible a WP login . We also want it so there is no live chat box on the site for people to make the first contact and that will it only pop up when
a: it is turned on
b: when they have been on x pages for y time

any suggestions?

 

[fisicx]

You won't be able to turn it on or off without logging in to the dashboard.

If this is a prime requirement you will need some other bespoke code that allows access to the plugin controls from the front end. You will still need passwords and other security measures as plugin activation will write to the database and you don't want strangers gaining access.

Most chat plugins have a delay setting but if you want it to only display after X pages you may need some custom code writing.

What's your budget for this project?

 

[daveashton]

Hi
I know there are a few with a desktop client that means you dont log in to WP so sorry I dont agree , its just I would like to know which is the best and what the difference are between the best and cheaper options!

 

[NuBlue]

tawk.to is free with a desktop client. According to the knowledgebase, it can be configured to display a chat once you've been on the site for a configurable number of minutes. It also shows you who's browsing your site and you can push a chat window open rather than waiting for the visitor to open it.

 

[daveashton]

Hi
do you know if we can just use it for the proactive chat and not the reactive chat as that sounds perfect !

 

[NuBlue]

Don't think you can but if, in the client, you remain Invisible then it won't allow them to chat but you can push open the chat window. It's free, give it a try.

 

[webgeek]

Have a look at HubSpot free crm with snapengage chat that bolts on. I haven't testing this combination for what you're trying to achieve, but the lead scoring peeps at HubSpot must have encountered this request 1000 times over.

 

[Alan]

zopim chat is worth a look ( now ZenDesk Chat )

You can initially hide the chat window and trigger it, e.g. if a customer is lingering on a checkout page

The control panel is not WordPress

If you want more sophisticated triggering that can't be handled by the trigger capabilities, a dev can trigger via API calls

Triggers are only available of the paid plan.. You get 14 days to test it.

You can be up an running in WordPress in minutes
see https://chat.zendesk.com/hc/en-us/articles/212020688-Installing-Zopim-for-WordPress

I'm not an affiliate ( but I do use the free 'lite' plan on my site and have looked at triggers in my trial )

 

[connectedstars]

Hi,
There is no specific plugin for chat in wordpress. Better you can post this thread in wordpress forum. You can find good solution.

 

[Alan]

There is no specific plugin for chat in wordpress.

Wrong. There are dozens, self hosted and third party integrations.

 

[RedEvo]

Livechat Inc is very good IMHO.

d

 

[hortonas_tjh]

Livechat Inc is very good IMHO.

d

Ditto. Installed it a few weeks ago and find it very good.