Toggle sidebar

Best CRM/database for SME?

Sort by date Sort by votes
S

Sausage76

Free Member
Feb 15, 2011
27
1
London
Hello

I am looking for recommendations of cheap CRM/databases? I have a number of contacts and they need to go somewhere better than excel. I am thinking online, fairly easy to customise fields and good sales tracking.

Somebody mentioned Filemaker, and I know that if you move to MicroSoft Pro you get a database.

Any others?

Cheers
WS
 
we use MS dynamics CRM over here at Sift - it's really good and integrates well with Outlook (as you'd expect!). In previous lives I've used Salesforce.com which again was very good and I think a bit lower cost...
 
Upvote 0
I used to work for FileMaker; it's a very diverse and versatile product and would make an excellent platform to develop a CRM Application that could be hosted online and integrate with office etc. However the drawback is exactly that, FileMaker itself isn’t going to work as a CRM out of the box, you’d need to develop it (or get a developer or try to find an off the shelf product which suits).

I’m with Yiuwin in backing SalesForce.com. It’s fully online, robust relational database which is easily customisable (with no programming skills), scalable and most importantly excellent at tracking sales and forecasting.

If you are needing something completely bespoke and therefore would like to explore FileMaker then I’d be happy to put you in touch with a Developer but it sounds like SFDC could be for you.
 
Upvote 0
Isn't there a free contact management system which comes with Outlook, it's only a single user but you can add notes and set call backs etc.

If you do want a CRM system we use Microsoft Dynamics CRM which is good and the hosted solution is quite cheap. Sugar CRM is one I have never used but gets good results. Google open source CRM and see what comes up.
 
Upvote 0
We have a CRM system available to members of our site and it's aimed at SMEs.

You can see some videos showing what it (and the site in general) offers here.

Upgrade to a Pro for £60 for the year to get access to the simple version of the CRM.

If you want integrated email, SMS and survey marketing plus powerful reporting then it's £18 a month extra.

If you sign up give me a nudge via PM with your email address and I'll set you up with a 1 month trial of the full thing so you can see what it can do.
 
Upvote 0
Are you using other software to manage projects/billing?

You might be better off skipping basic CRM and getting something that incorporates all of your functional needs, and that way you won't have to (attempt to) integrate a list of different apps together later down the road that don't function together all that well.

With an ideal consolidated app you could manage contacts, leads, with all sales automation features, while at the same time being able to manage to-dos, projects, reminders, timesheets, invoicing, support, and other features under one system. Usually works best for those in the 1-100 range company size. WORKetc is an example of these, as it can do everything i've listed above. You can google them, worth taking a look at.
 
Upvote 0
I've just started using Capsule, and so far I'm actually enjoying it! I haven't tried any others so can't say if it is better or worse than the competition - but it is certainly newbie friendly and keeping me on track...
 
Upvote 0
Look up www Web CRM, prices start from £15.00 per user, it is easy to customise and easy to use. My partner is an IT Director and reckons they are really good - open to negotiations as well aparently.
 
Upvote 0
Sausage76 said:
Hello

I am looking for recommendations of cheap CRM/databases? I have a number of contacts and they need to go somewhere better than excel. I am thinking online, fairly easy to customise fields and good sales tracking.

Somebody mentioned Filemaker, and I know that if you move to MicroSoft Pro you get a database.

Any others?

Cheers
WS
Click to expand...
Whats your budget btw? are u looking for a bespoke solution?
 
Upvote 0
I am trying to install Fat Free as I think vtiger and sugar are too over powered for what I need. Trying to install it on hostgator.no luck tho
 
Upvote 0
Picnic is ridiculously basic, WebCRM have a free trial but when you sign up say that it can take up to 8 working hours for you to get an email and Capsule looked quite good but I signed up for a free trial, still don't have an email confirming my sign up and when I requested my login details to be re-emailed that hasn't turned up either.
 
Upvote 0
free and effective. I've never understood why people pay for a traditional CRM to be honest!

That said, we use Pipeliner, a very non-tradtional CRM.
 
Upvote 0
You must log in or register to reply here.

Latest Articles

Top Bottom
Back