BES Electrcity

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Feb 28, 2015
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  • #1
    Does anyone have any experience of BES utilities?

    We have only just moved into our new premises and got a line connected when we got a phone call claiming to be from Energy Search.

    They seemed to know a lot seeing as we are so new.

    Anyway, the woman said BES are a local company and they were the cheapest supplier and it wouldn't cost anything to switch.
    To be honest she talked quick and I didn't get a chance to think or research the company ( I have since though and see a lot of bad reviews).

    So I am now with BES rather than Scottish Power, I checked the rates (which admittedly I should have done before agreeing.) and BES are slightly cheaper than the previous occupier. Like 1.4p per day and 2.3p per kwh

    Should I be worried?
     
    ryedale

    ryedale

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  • #2
    *Comment removed by mod*

    We bought our own premises at the beginning of March. Sorted out gas and electricity with Ecotricity - all fine and happy

    Energy search started ringing us in late April about 5 times a week from different local numbers each saying the same thing

    'We can see you've just moved into new business premises - it looks like the meter hasn't been properly assigned to a supplier contract yet, we can get you set up with blah blah who are a local company.

    Time and time again, they went through the same script no matter how many times I told them we were sorted

    This went on for about 3 weeks all from different local numbers. I suspect the 'Energy Search ' staff are people working from home who just get a list of new commerical property purchasers and then hit them with a fixed script

    http://www.thisismoney.co.uk/money/article-1695429/Small-firms-tricked-by-electric-switch.html
     
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    create

    create

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    Feb 28, 2015
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  • #3
    Yeah, I am not happy about the Energy Search bit but despite I probably gave the consultant a nice commission what about BES. I believe they supply Blackpool Illuminations so they can't be all bad can they?
     
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    My Owl 1

    My Owl 1

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    Nov 17, 2008
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  • #6
    Difficult to get out of a business contract once you have started it. Be aware that if you do want to change you will have to give in most cases written confirmation around 3 months before your contract completes to move to another provider. BES can be economical or not depending on the level of usage. If your usage is high then I would suggest a energy broker to be the middle person for you and help you to get what ever the best deal is out there for you . Hope that is helpful.
     
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    B

    Blood Lust

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    Sep 7, 2011
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  • #10
    create said:
    Does anyone have any experience of BES utilities?

    We have only just moved into our new premises and got a line connected when we got a phone call claiming to be from Energy Search.

    They seemed to know a lot seeing as we are so new.

    Anyway, the woman said BES are a local company and they were the cheapest supplier and it wouldn't cost anything to switch.
    To be honest she talked quick and I didn't get a chance to think or research the company ( I have since though and see a lot of bad reviews).

    So I am now with BES rather than Scottish Power, I checked the rates (which admittedly I should have done before agreeing.) and BES are slightly cheaper than the previous occupier. Like 1.4p per day and 2.3p per kwh

    Should I be worried?
    Click to expand...

    Commercial Power, Commercial Energy, Energy Search, BES are all the same company operating on the Fylde Coast and owned by the Chairman of Fleetwood Rugby Club. Avoid like the plague they will con you. They will alter your unit price as soon as you've signed up, or lie about it, or put you on high rates to begin with if you don't know what is normal.

    Stick with a proper energy provider and deal with them directly. There are a vast number of unhappy customers trapped with them.
     
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    B

    Blood Lust

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    Sep 7, 2011
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  • #16
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    NickGrogan

    NickGrogan

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    • Nov 15, 2012
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    www.energybrokers.co.uk
  • #21
    HarrisShubert said:
    What do you mean unlikely? How can you say that without knowing what he pays and what competitors offer?

    Stupid comment...
    Click to expand...

    I'm a energy broker, I deal with all the major and 2nd level energy companies and have done for nearly 20 years. I have price books for SME customers from the big 6 and a range of others going back around 10 years.

    I also have access to BES and their prices, so I know what they charge and where they stand in the market.

    So when I say that it is unlikely that he is getting a good deal, it's because I know what I am talking about.

    Perhaps you should look at my profile first.
     
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    NickGrogan

    NickGrogan

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    • Nov 15, 2012
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    www.energybrokers.co.uk
  • #23
    Simon, seems like your website is down, or the link in wrong.

    4200sqft is around 390m2, average consumption for a workshop is 35 kWh per year per m2, this gives a consumption of around 13,500 kWh annually.

    With BG this would be around £26 per week, assuming your usage is that high and your meter is set up correctly. BG are not necessarily the cheapest,
     
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    LeafletsInLincs

    LeafletsInLincs

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    Apr 3, 2012
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    Lincolnshire
  • #24
    BES are total cowboys, They do not care who they agree a verbal contract with & will get the bill wrong almost every month even if you supply them with readings. They say you have to supply readings on the 8th or 9th each month & if you don't they estimate it based on "industry standards" rather than the last reading (in our case they estimated because the reading was sent on the 6th instead of the 8th)

    BES offer very poor rates for electricity & we have found rates which area third of those of BES just by searching for a few days (7p day,5p night, 7p standing charge vs BES's 14p day, 7p niht, 20p standing charge)

    Brokers will say anything to get youinto a contract & it's all rubbish. This inclues saying you're using electricity illegally. Calling numerous times pretending to be other brokers unrelated to BWES claiming that BEs are the main competition & hard to beat on prices.

    AVOID at all costs.
     
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    R

    Removalizer

  • #25
    I finally terminated my 5 year contract with BES and it wasn't easy, they refuse at first to accept your cancellation using the excuse that you could be a competitor,I just kept sending the cancellations in until they gave in. They overcharge, ruthless if you miss a payment, will not answer the phone, I sympathise your next 5 years
     
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    S

    Sunny Days

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    Feb 9, 2017
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  • #30
    The service we've had from them has been absolutely fine and they were the cheapest when we signed up 3.5 years ago (from the 4 that we contacted). But their prices have gone up and I can't get a comparison from major comparison sites until we're out of contract or near the contract date so have no idea how much over the odds we are paying. Hoping we can pay our way out if it'll save us money. Waiting to hear back from them.
     
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    S

    simon164

    Free Member
    Jan 15, 2018
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  • #33
    Don’t bother! I signed up with them 4 years ago in a similar way. I had a lot to deal with at the time when moving into a new site and was also an expensive ‘empty’ tariff inherited from my landlord. Started off cheap but got quite a bit more expensive. The long and the short of it is you have no idea what you are paying and if it’s the cheapest rate as they claim. My electric bill for a fairly large premises alters between £220 to £500 a month. They say they pick the cheapest but offer no proof and when pressed say it’s stipulated in the contract that was agreed to verbally!

    After doing some further research (the wrong way round unfortunately!) I discovered there were many complaints made about this company and they had received a massive fine. They were also made to cancel a number of contracts - something to do with misselling over the phone. I attempted to follow the procedure as outline online but they were having none of it - having clearly reworded their script so it was compliant. They even sent me a CD recording of me signing up..so yes, we are locked in for another year. Also there are reports on here of people’s bills skyrocketing having complained and being pursued for massive amounts of money.

    I was silly and presumed all electric suppliers were ‘there or there abouts’ and swallowed the BS given to me by the sales person. I subsequently signed into this longer term so it’s my own fault...however, it was definitely missold in my view.

    Just go with one of the bigger companies directly - at least you know where you stand!
     
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    J

    Jonathan Gallard

  • #35
    I agree with Nick Logan. The way the energy market works is that the broker gets a set of prices from the retailers. He/She then adds on a commission which they can choose (but is capped by the energy companies). It is very highly unlikely that you will have got the best deal. The only way to get the best deal is to work with more than one broker that will tell you exactly what fee they are taking OR play a number of brokers off against each other on price.
     
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