Hi all, We have over the last few months been "migrated" from Barclays internet banking (BIB) to Barclays.net. This is not something we requested but I did expect it go how most changes of software go these days, i.e well thought out, easier to use with better features, or at the very least no worse. How wrong was I. Firstly there are several pages of paperwork to fill out. A system check follows which they will call you to do and you need to do it "now" Then expect to spend 4 hours on the phone receiving "training" in lumps ... which has to be booked and the gaps between each session are so long that by the time you get to being able to do anything it will have been around 2 months since the first session.. The training involves you opening up your computer for the trainer to remotely see what you are doing, the name on the remote session does not match the person you are talking too... I was so concerned I rang Barclays to check that this was legitimate... With 2 users the system seems to choose at random who is logged in... Beneficiaries are not always transferred Philippines "support" centre who work with scripts and have to call you back, good look if you are on the phone, they will try again... eventually The software itself is so quirky that I originally thought we were some sort of beta trial site. Most things take twice as many clicks to achieve than the Business internet banking we used to use. The site itself is also slow and is down more often than BIB. On BIB the opening screen has an star against accounts which need some action today, this is missing on Barclays.net which has meant that we have missed making some payments. In all a very poor system with few redeeming features which I would not recommend, unlike Business internet banking which worked well. In conclusion if you are thinking of changing to Barclays do not get lumbered with Barclays.net, either use their personal banking option (which is rather restrictive) or look elsewhere.