Anyone using GoCardless ?

H

Harry Perks

Chiming in here.

At the start of the year if a customer wished to pay via bank transfer (instead of card) we would have to manually email them our bank details, customer would make payment, we'd have to check for payment and finally we'd update their invoice on our system. Huge hassle.

We started using GoCardless to automate direct debit/bank payments. Their fees are fantastic and it just works. Customers appreciate the added payment method and it works well for us - straight into our bank, as opposed to another processor such as PayPal. The fraud protection is good, too. Last week we had a customer make payment via GoCardless and later that day we received a personal email from one of their folks explaining they had sufficient to believe it was fraudulent, and whether or not we wished to cancel payment.

Very good service.
 
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