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Any KashFlow users here? It's remarkably slow ..

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spencergate

spencergate

Free Member
Apr 18, 2006
538
94
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Nottingham
I like KashFlow, but today I'm trying to hammer a great load of invoices in to get a new client's VAT return finished by tonight (has to be submitted by 30th, and yes I'm going to organise them with online filing etc, but they only appeared on Wednesday).

It's grinding soo slowly. Taking over a minute to file a receipt so I can move on to the next. At this rate I'll still be working at midnight.

I'm not having probs with any other sites. Does Duane need to improve his servers?
 
Last edited:
spencergate said:
I like KashFlow, but today I'm trying to hammer a great load of invoices in to get a new client's VAT return finished by tonight (has to be submitted by 30th, and yes I'm going to organise them with online filing etc, but they only appeared on Wednesday).

It's grinding soo slowly. Taking over a minute to file a receipt so I can move on to the next. At this rate I'll still be working at midnight.

I'm not having probs with any other sites. Does Duane need to improve his servers?
Click to expand...

Have you actually bothered to contact the KashFlow Helpdesk? I've just logged in, created an invoice and added a payment to the invoice with no speed issues.

You really should contact KashFlow if you are having issues, UKBF is not the way to get support from KashFlow.
 
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Carl-CSNM said:
Have you actually bothered to contact the KashFlow Helpdesk? I've just logged in, created an invoice and added a payment to the invoice with no speed issues.

You really should contact KashFlow if you are having issues, UKBF is not the way to get support from KashFlow.
Click to expand...


I wasn't asking for support Carl, I was asking if anyone else was experiencing probs, so I could check it isn't something at our end first.

Yes I have rung them, apparently they have experienced some technical difficulties this morning, they are just doing some maintenance.
 
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Well, they say it's all ok at their end, I've rebooted everything at this end, so I guess you're right Sir Earl, It's just the state of t'internet.

Now should this make me re-think my strategy with new clients ??
 
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Not everyones internet speed is affected today. We run an internet/gaming cafe, we have the fastest connection possible and it has not been any different today, maybe it depends which internet provider you have.

Alison
 
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