AMAZON - EU Responsible Person Requirements from August 18th.

JPMiddleton

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    The following is from Amazon for sellers selling into the EU, which i'm sure many of you will be aware of.

    By August 18, 2024, you must provide the name and contact details of the Responsible Person for most batteries offered for sale in the EU and Northern Ireland to comply with the EU Batteries Regulation.

    You'll need to do the same for your remaining non-food consumer products by December 13, 2024, to comply with the General Product Safety Regulation (GPSR). This is already a requirement for CE-marked products under the Market Surveillance Regulation. We'll remove any non-compliant listings from our EU stores.


    We sell (almost) exclusively handmade or collectibles aimed at adults but which are still classed as toys in their catalogue. So do not need CE marking. Mentioned in Annex 1 of the directive, is the below exemption.

    Products for collectors, provided that the product or its packaging bears a visible and legible indication that it is intended for collectors of 14 years of age and above.

    Previously it's been pretty easy to appeal any requests for compliance that are not needed from us, but now i'm not actually sure if we are required by Amazon to get an EU responsible person for ALL products, even if they're not CE marked. Can anyone help clear it up? Amazon seller 'support' have been about as clear as mud, as usual.
     
    classed as toys in their catalogue. So do not need CE marking
    When this this change? Toys require more testing than most products!

    Why can't you be the responsible person?
     
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    JPMiddleton

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    2011 as far as I can tell, before we began trading. CE marking for toys is for 14 years and under, it's always been straight forward to explain this to Amazon and wasn't really the point of the thread.

    "Do I Need To CE Mark My Product? Any item designed or intended, whether or not exclusively, for use in play by children under 14 years of age will need to be CE marked under the Toy Safety Directive."


    Why can't you be the responsible person?
    Because Amazon require an EU-based responsible person for items sold into the EU
     
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    Is it a toy or not? If not, change the classification of the listing?
     
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    Mister B

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    My understanding of it is, that irrespective of products requiring CE marks or not, the seller will still need to provide details of a RP within the Eurozone.

    We tried fighting it, (why need a RP for a pair of shorts?) but resistance was futile.

    We now have a RP and complied with all of their requests. It's just not worth trying to fight them.Been there, done that and got the scars to prove it.
     
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    JPMiddleton

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    My understanding of it is, that irrespective of products requiring CE marks or not, the seller will still need to provide details of a RP within the Eurozone.

    We tried fighting it, (why need a RP for a pair of shorts?) but resistance was futile.

    We now have a RP and complied with all of their requests. It's just not worth trying to fight them.Been there, done that and got the scars to prove it.
    Thanks for the info, are you happy with company/service you're using?
     
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    AmazonGeek

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    Is it a toy or not? If not, change the classification of the listing?
    Can't do this on Amazon. You have to list in the correct category. If you don't then a) people won't be able to find your product and b) you can get suspended/shut down. Sometimes there is more than one option but you can't just pick another category that isn't relevant
     
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    AmazonGeek

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    Products for collectors, provided that the product or its packaging bears a visible and legible indication that it is intended for collectors of 14 years of age and above.
    If you have the 14+ image on your packaging, then it means you don't need the CE certificate. However, you still need the responsible person if you are selling into the EU and you don't have a registered office there.

    There are loads of companies that will do this for you by the way. You will also need to have certain things built into your packaging from December.
     
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    JPMiddleton

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    If you have the 14+ image on your packaging, then it means you don't need the CE certificate. However, you still need the responsible person if you are selling into the EU and you don't have a registered office there.
    Thanks for the reply. Much appreciated.

    I trust from your username you've a decent amount of experience with this! :)

    What about items that are not resold by us and not manufactured/produced by our company? We stock many small run, limited, handmade items that were never intended to be mass-produced but do from time to time sell on Amazon.
     
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    AmazonGeek

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    Thanks for the reply. Much appreciated.

    I trust from your username you've a decent amount of experience with this! :)

    What about items that are not resold by us and not manufactured/produced by our company? We stock many small run, limited, handmade items that were never intended to be mass-produced but do from time to time sell on Amazon.
    Yes, you could say that :)

    Hmm, not sure to be honest. I am sure there are some exemptions but the companies I work with don't deal in that kind of product so I have never looked into it.

    Try these links as a starting point...



    And this one too (you need to be logged into your account to see it)...

     
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    JPMiddleton

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    If you have the 14+ image on your packaging, then it means you don't need the CE certificate. However, you still need the responsible person if you are selling into the EU and you don't have a registered office there.

    There are loads of companies that will do this for you by the way. You will also need to have certain things built into your packaging from December.
    Sorry, I meant items that ARE resold by us and NOT manufactured by us. Just items as a third party seller.
     
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    JPMiddleton

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    Thanks! I've read and re-read those exact links many times, but it's these points that I continue to come back to:

    1. Ensure all the products you sell in the EU and Northern Ireland meet existing labelling and traceability requirements.
    2. Have an EU Responsible Person for those products.
    Reading that literally and extracting info as if they're politicians avoiding giving a directly, straight answer. I always come back to square one, which is that if they don't need an EU RP now then they won't need it then.

    (Almost) any time I have appealed an incorrect requirement for an EU RP, i've won the appeal. But the appeal process is getting slower and slower, cumbersome and lacks clarity. Even seller support can't answer basic questions about it and just provide the same links you do. Though in 12 years selling on their I can't remember one positive experience with their 'support' staff.
     
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    AmazonGeek

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    They do, and we abide by all EU rules. It's Amazon's responsible person rules that are unique to them, that i'm trying to get clarity on - not the EU regulations.
    Yes these are the new Amazon rules taking effect in December 2024. My products are manufactured in China but as far as Amazon is concerned, I am the 'producer' (as with EPR) so I need the RP from December. You may have won appeals in the past but everything changes in December I'm afraid and if your products don't have the right info, your listings could be suppressed.
     
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    Trackrst

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    I'm a seller on eBay, and I mainly sell high street returns (Refurbish them etc) many of my items already have a responsible person listed on them, but that was (I presume) between the original high street retailer and the RP company, I'm not sure if I can just list that RP for myself as its already on the product packaging? And eBay are saying in their email I need to list the disclosures on the item page, so it looks like having it on the packaging isn't enough?

    I think this will only be applicable to me if I sell to the EU through the Global Shipping Program, which probably <5% of my sales is, can someone clarify if my thinking is correct here?

    First post on here, so apologies if I'm repeating anything!
     
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    romeo b

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    watching this with interest. we don't sell on amazon but do occasionally produce things and sell on ebay. or by something from overseas, use it as a portion of a product and resell it, and it's sent to EU (as well as every other country), so trying to see the impact on on for us

    it's like the IOSS fiasco all over, except with worse consequences. i'm actually dreading this as about 50% of our stuff is sent overseas. (small items, value £10-40 a time)
     
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    AmazonGeek

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    This may help...


    Some useful videos and you can request a free 30-minute call with them to talk it through (I have just organised one so I will report back). There is incredible confusion about this. For example, one statement I just found says...

    "Although the GPSR entered into force on 12 June 2023, it will apply from 13 December 2024. The new GPSR does not prevent the sale of products which are in conformity with the GPSD and are placed on the market before 13 December 2024."

    This implies that any products already placed on the market are ok as long as they already conform with the previous rules. So does it only apply to new listings/products...? Not according to Amazon's comms. Anyway, I will let you know what they say...
     
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    JPMiddleton

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    There is incredible confusion about this. For example, one statement I just found says...

    "Although the GPSR entered into force on 12 June 2023, it will apply from 13 December 2024. The new GPSR does not prevent the sale of products which are in conformity with the GPSD and are placed on the market before 13 December 2024."

    This implies that any products already placed on the market are ok as long as they already conform with the previous rules. So does it only apply to new listings/products...? Not according to Amazon's comms. Anyway, I will let you know what they say...
    This paragraph perfectly articulates how nebulous the whole thing is.

    There are contradictions and seemingly intentionally vague definitions all over the place.

    Ultimately it does feel that Amazon is not really interested in smaller sellers anymore, as the big brands will have no problem with this.

    They’ve been moving towards wanting the brands to sell directly on Amazon (and removing third party sellers) for years now.
     
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    JPMiddleton

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    There is incredible confusion about this. For example, one statement I just found says...

    "Although the GPSR entered into force on 12 June 2023, it will apply from 13 December 2024. The new GPSR does not prevent the sale of products which are in conformity with the GPSD and are placed on the market before 13 December 2024."

    This implies that any products already placed on the market are ok as long as they already conform with the previous rules. So does it only apply to new listings/products...? Not according to Amazon's comms. Anyway, I will let you know what they say...
    This paragraph perfectly articulates how nebulous the whole thing is.

    There are contradictions and seemingly intentionally vague definitions all over the place.

    Ultimately it does feel that Amazon is not really interested in smaller sellers anymore, as the big brands will have no problem with this.

    They’ve been moving towards wanting the brands to sell directly on Amazon (and removing third party sellers) for years now.
     
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    AmazonGeek

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    Ok, I have more information on this as far as it affects Amazon. I have another meeting tomorrow and will double check I understand this correctly then but this is what I think the situation is...
    • Amazon sellers based in the UK who only want to sell on Amazon.co.uk (inc. Northern Ireland) can be their own RP, provided they know what they are doing. If they don't and something goes wrong, they could be liable
    • Amazon sellers based in the UK who want to sell in the EU will need an RP (i.e. they cannot do it themselves, because they are outside the EU), details of which to be uploaded to Seller Central
    • You can only have one RP per Amazon account
    • I am going to get several quotes for this but the company I have been talking to (who was recommended by someone I trust) charges £1000 for year one. Year 2+ prices TBC
    • This would cover all products on the Amazon account across Europe as long as the seller provides a list of all the products they are selling. As new products are added to their account, they would need to keep the RP company up to date
    • The only requirement for the Amazon account is to upload the details of the RP to Seller Central. There is no need to change anything in the listings themselves (waiting for confirmation of this)
    • For those worrying if their labels conform, there is a label-check service, (cost per parent SKU). If you are selling in sensitive categories, this may be worth considering.
    • Regarding the physical products, there are two options:
      1 - to add the details of the RP to the product packaging; or
      2 - to add an insert with those details on. I am waiting for confirmation that either option is ok for all products (in which case it will be far easier to add inserts).
    • Products should already have the manufacturer details on the packaging. I am waiting for confirmation that this is still a requirement or whether the RP info replaces it.
    • I am also waiting for confirmation that only the RP details need adding? I have heard about extra requirements for batch numbers, model numbers, types, etc? I am guessing this depends on the product (whether it expires for example will play a part)
    • There is also talk of safety/compliance information in the native language. I am waiting for confirmation of which products need this and if there are exemptions.
    • There is also the following statement regarding GPSR (which I pasted above)…

      "Although the GPSR entered into force on 12 June 2023, it will apply from 13 December 2024. The new GPSR does not prevent the sale of products which are in conformity with the GPSD and are placed on the market before 13 December 2024."

      This implies that any products already placed on the market are ok as long as they already conform with the previous rules. So does it only apply to new listings/products...? Again, I am waiting for confirmation.
    • If a seller is not a brand-owner (i.e. they are not on the brand registry) and are instead just selling other brands’ items, then there are 3 scenarios for the RP info...
      a) the factory has taken responsibility and the info is already on the packaging (or insert), in which case the seller doesn’t need to do anything
      b) goods have been sold to a distributor who has taken responsibility, and again the seller doesn’t need to do anything
      c) they have been sold without RP to the final retailer who has the Amazon account. If it gets to them without RP being organised, they would need to do it.

      By the way, this is not Amazon's doing, as was implied above. It is being brought in by the EU, who are forcing all sellers to include this information.

      I have another meeting tomorrow afternoon so will report back...
     
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    romeo b

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    Ok, I have more information on this as far as it affects Amazon. I have another meeting tomorrow and will double check I understand this correctly then but this is what I think the situation is...
    • Amazon sellers based in the UK who only want to sell on Amazon.co.uk (inc. Northern Ireland) can be their own RP, provided they know what they are doing. If they don't and something goes wrong, they could be liable
    • Amazon sellers based in the UK who want to sell in the EU will need an RP (i.e. they cannot do it themselves, because they are outside the EU), details of which to be uploaded to Seller Central
    • You can only have one RP per Amazon account
    • I am going to get several quotes for this but the company I have been talking to (who was recommended by someone I trust) charges £1000 for year one. Year 2+ prices TBC
    • This would cover all products on the Amazon account across Europe as long as the seller provides a list of all the products they are selling. As new products are added to their account, they would need to keep the RP company up to date
    • The only requirement for the Amazon account is to upload the details of the RP to Seller Central. There is no need to change anything in the listings themselves (waiting for confirmation of this)
    • For those worrying if their labels conform, there is a label-check service, (cost per parent SKU). If you are selling in sensitive categories, this may be worth considering.
    • Regarding the physical products, there are two options:
      1 - to add the details of the RP to the product packaging; or
      2 - to add an insert with those details on. I am waiting for confirmation that either option is ok for all products (in which case it will be far easier to add inserts).
    • Products should already have the manufacturer details on the packaging. I am waiting for confirmation that this is still a requirement or whether the RP info replaces it.
    • I am also waiting for confirmation that only the RP details need adding? I have heard about extra requirements for batch numbers, model numbers, types, etc? I am guessing this depends on the product (whether it expires for example will play a part)
    • There is also talk of safety/compliance information in the native language. I am waiting for confirmation of which products need this and if there are exemptions.
    • There is also the following statement regarding GPSR (which I pasted above)…

      "Although the GPSR entered into force on 12 June 2023, it will apply from 13 December 2024. The new GPSR does not prevent the sale of products which are in conformity with the GPSD and are placed on the market before 13 December 2024."

      This implies that any products already placed on the market are ok as long as they already conform with the previous rules. So does it only apply to new listings/products...? Again, I am waiting for confirmation.
    • If a seller is not a brand-owner (i.e. they are not on the brand registry) and are instead just selling other brands’ items, then there are 3 scenarios for the RP info...
      a) the factory has taken responsibility and the info is already on the packaging (or insert), in which case the seller doesn’t need to do anything
      b) goods have been sold to a distributor who has taken responsibility, and again the seller doesn’t need to do anything
      c) they have been sold without RP to the final retailer who has the Amazon account. If it gets to them without RP being organised, they would need to do it.

      By the way, this is not Amazon's doing, as was implied above. It is being brought in by the EU, who are forcing all sellers to include this information.

      I have another meeting tomorrow afternoon so will report back...
    That’s helpful - we don’t use Amazon but maybe a lot will apply to eBay. The “brand owner” bit - what if you make your own stuff, say, posters, gel stuff, and arts & crafts? How does that work?
     
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    AmazonGeek

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    That’s helpful - we don’t use Amazon but maybe a lot will apply to eBay. The “brand owner” bit - what if you make your own stuff, say, posters, gel stuff, and arts & crafts? How does that work?
    I assume it applies in the same way. After all, the idea is to provide protection to consumers.

    Here is a link to the whole document - https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32023R0988

    Article 2 talks about what is included (page 19) and there is no mention of handmade items being excluded. I will ask tomorrow.

    It looks like eBay is more concerned about information being displayed on the listings (photos of warnings, for example) whereas Amazon apparently just wants the RP on your account and then everything else is on the physical product (although I will confirm that tomorrow).

    Here is eBay's page on GPSR and what you need to do to comply for them...

     
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    romeo b

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    I assume it applies in the same way. After all, the idea is to provide protection to consumers.

    Here is a link to the whole document - https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32023R0988

    Article 2 talks about what is included (page 19) and there is no mention of handmade items being excluded. I will ask tomorrow.

    It looks like eBay is more concerned about information being displayed on the listings (photos of warnings, for example) whereas Amazon apparently just wants the RP on your account and then everything else is on the physical product (although I will confirm that tomorrow).

    Here is eBay's page on GPSR and what you need to do to comply for them...


    Yeah I’ve had that email and know about that page, but it’s the first I’d seen about it tbh - maybe I should monitor the seller updates a bit more often. Still, what’ll happen is that they’ll eventually keep emailing to say you need to add the EU RP to all your listings or they’ll end up deactivated.

    I would be keen to see the 1000eur / year provider and who it is, any info you can share? Then I can atleast worry a little less. I could live with paying that to continue to send my stuff to EU. Assuming it’s a case of providing the info for your items and it’s not overly cumbersome like the generic makeup of a printed poster or a gel resin custom made one-off keyring or something like that, or something mad like the burning fumes and co2 content when it’s on fire etc.


    The whole thing is frustrating but I do feel better after reading your post - but as said Amazon isn’t my concern, but knowing the RP would help if I can make basic enquiries now.
     
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    JPMiddleton

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    If a seller is not a brand-owner (i.e. they are not on the brand registry) and are instead just selling other brands’ items, then there are 3 scenarios for the RP info...
    a) the factory has taken responsibility and the info is already on the packaging (or insert), in which case the seller doesn’t need to do anything
    b) goods have been sold to a distributor who has taken responsibility, and again the seller doesn’t need to do anything
    c) they have been sold without RP to the final retailer who has the Amazon account. If it gets to them without RP being organised, they would need to do it.
    First up.... Thank you for the help you're providing here. Much appreciated.

    This is almost exclusively our situation, as we are selling others items. I have a few questions if you don't mind?

    In the case of A, if the info is on the packaging and we don't need to do anything - how would Amazon know this, would that be because we would not have created the listing?

    With regards to B - who is being defined as a distributor here by the EU? The last I read was quite vague and seemed to suggest anyone other than the brand is basically a distributor in their eyes.

    C is most likely to occur with a few of the items we resell from other makers. They're really not even brands in some cases, some are just hobbyists - making complex handmade puzzles (for example) in their spare time. Many don't even have packaging of anything more than a plain box with a bit of basi info.

    What is key at this stage for me is to 100% understand if it is definitely the case that all products being sold into the EU will require a RP or if it's just those that meet certain criteria.
     
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    AmazonGeek

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    Ok, some clarifications on the above...

    Amazon sellers based in the UK who only want to sell on Amazon.co.uk (inc. Northern Ireland) can be their own RP, provided they know what they are doing. If they don't and something goes wrong, they could be liable
    To do this you must have a registered entity (e.g. LTD Co) in the UK and it depends on the products. If you were selling in a high-risk category like food supplements or baby toys, do you really want to be the responsible person?

    The RP only takes responsibility for labelling by the way, not the product itself. They will review the label and compare it to the Amazon listing to check they match (and will recommend changes to the listing if they don't) but if you change the product without telling them or lie about it in some way, then the liability is yours.

    I am going to get several quotes for this but the company I have been talking to (who was recommended by someone I trust) charges £1000 for year one. Year 2+ prices TBC
    It isn't quite this simple as it happens. When a company agrees to be your RP, they are taking responsibility for your product labelling and they aren't going to do that without checking it first, for which there is a charge.

    The company I have been talking to assesses this case-by-case and it can be quite complicated. Generally they charge per parent SKU, so if you have a product that comes in 6 sizes and 10 colours (=60 ASINS) they would only need to do one label review. In my case, one of my big products contains some of my smaller products, which I also sell separately - again only one label review is needed. If you are selling lots of completely different items then it could get expensive though as potentially each one would need a review.

    In the case of handmade items, you still need to have a label review but it could be done at the ingredient level. So you might make 50 different products but you might only need 1 review to cover everything. Again, looked at case by case.

    If you add other products later on, there would be no review needed if they were just variations. But if it was a brand-new range then a new label review would be needed in order to be covered by the RP.

    So not quite as simple as paying off a company and forgetting about it. They are taking responsibility for your labelling so they need to have all the information.
    Products should already have the manufacturer details on the packaging. I am waiting for confirmation that this is still a requirement or whether the RP info replaces it.
    You need to put the RP details on the packaging or include it on an insert. Either solution is fine for products of any size. This does not replace the manufacturer details, which should already be there.
    I am also waiting for confirmation that only the RP details need adding? I have heard about extra requirements for batch numbers, model numbers, types, etc? I am guessing this depends on the product (whether it expires for example will play a part)
    This isn't needed for general products - only for things like supplements, foods with expiry dates, etc (you guessed it - assessed case by case). However it is recommended as a best practice. If, for example, your customers report a problem with your product, it is useful to be able to trace it back to a batch. This is more difficult when printed on the product packaging (we have thousands of boxes produced at a time and use them as needed for several batches) but easier with inserts. So you may consider talking to your factory and getting them to include a flimsy piece of paper for each batch.
    There is also talk of safety/compliance information in the native language. I am waiting for confirmation of which products need this and if there are exemptions.
    Again, it depends on the product. Any safety warnings need to be in multiple languages (that really thin flimsy bit of paper that you instantly chuck when buying a toaster). The same for any instructions. Relatively cheap and easy to put in place and once done, you can forget about it.
    "Although the GPSR entered into force on 12 June 2023, it will apply from 13 December 2024. The new GPSR does not prevent the sale of products which are in conformity with the GPSD and are placed on the market before 13 December 2024."
    For stuff that is already in FBA, Amazon is unlikely to go around opening boxes. In fact the impression I got was that Amazon is box-ticking to keep the EU happy. You will definitely need an RP on your account if you are selling into the EU but will Amazon police inserts and product packaging? Almost certainly not. Should you stick your head in the sand and assume they never will - again, probably not. Yes, adding inserts/altering packaging is a pain and may have a slight cost but you may as well do it and sleep easy.

    I'm afraid it sounds like you don't have any choice about having an RP person if selling into the EU and label reviews for anything they will be taking responsibility for, which will put smaller sellers with a very broad range of completely different products out of business.

    what if you make your own stuff, say, posters, gel stuff, and arts & crafts? How does that work?
    Yes, still need to go through the process. If only selling in the UK/NI you can be your own RP. If selling into the EU, you need to pay someone to do it and they will charge for label reviews, although as I said above, they could do just one review for all the materials you use and this would cover all products.
    Still, what’ll happen is that they’ll eventually keep emailing to say you need to add the EU RP to all your listings or they’ll end up deactivated
    Nothing is added at the listing level (unless the RP sees something in the label that doesn't match the listing, in which case they will recommend changes in order to comply). It is done at the account level and if you don't have an RP in place by 13th December, you could be deactivated right across Europe until you do (as it was with EPR). Technically you should also have amended your packaging or included inserts but I can't see how Amazon will police this, at least in the short term.
    I would be keen to see the 1000eur / year provider and who it is, any info you can share? Then I can atleast worry a little less. I could live with paying that to continue to send my stuff to EU. Assuming it’s a case of providing the info for your items and it’s not overly cumbersome like the generic makeup of a printed poster or a gel resin custom made one-off keyring or something like that, or something mad like the burning fumes and co2 content when it’s on fire etc.
    I'm trying to convince them to offer a discount to people I refer over. I deal with lots of companies and can send them a lot of business so hopefully I can coordinate something. I can PM you their details now or you can hold fire until I sort something. I'm a lot more relaxed about this than I was by the way. There is no mad rush - the whole process should be done within 2-3 weeks so you can hang fire for a while.
    In the case of A, if the info is on the packaging and we don't need to do anything - how would Amazon know this, would that be because we would not have created the listing?
    If you are sending products out to customers in the EU, you will need an RP on your Amazon account. They will asses the products and let you know. Presumably Amazon trusts that RP companies will make sure sellers are doing what they need to do.
    With regards to B - who is being defined as a distributor here by the EU? The last I read was quite vague and seemed to suggest anyone other than the brand is basically a distributor in their eyes.
    Basically whoever is sending products out to customers. It's a bit like EPR where the seller is the 'producer'. If you are selling on Amazon in the EU you need an EP on your account regardless. They will check each product label/packaging/insert and let you know if you are compliant. If this has been done at the manufacturer/distributor level then you won't need to do anything. If not, your new RP will tell you what needs to be done and, once done, they will be responsible for your labelling/packaging (not the product itself though).

    Phew - I hope that helps. Any questions let me know.
     
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    romeo b

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    Ok, some clarifications on the above...
    Thanks for this. It does help, but still a couple of questions on my part

    namely eBay...

    All listings now show the 4 required bits (i sent a link somewhere - basically it asks for the address/info of the EU RP right now on listings in the "disclosures" section - and you're being asked to add it)

    So, let's say I find an RP. It doesn't mean them having one of each of my product, it just means they pretty much vouch for my warning/labelling? And I have to now include in my packaging a note to say who the RP is? Is that right? Most of my things are simply "do not eat" pretty much, and not suitable for babies.

    A lot of my things would be the same - eg a resin item, on a vinyl or plastic backing. But all different products - a few hundred of the variations.

    I am just trying to figure out how it may work - and especially custom stuff - but if the custom stuff we do still fits the same "spec" as the off-the-shelf stuff (eg something printed, onto vinyl, and then a gel coating on it, like an emblem, badge, craft piece etc or a printed poster or laser cut plastic piece) then the warnings would pretty much be the same for a lot of the products.

    I have no idea how to navigate this and can't find much online in the way of someone who handles it who's easy to deal with and makes it an easy reading experience.

    Too many people selling too many different types of things and too many different scenarios of how the items are used; eg we don't sell anything powered (battery, electronic etc), and nothing is subject to an "expiry date".

    Back to square 1 mentally I suppose and imagining switching EU/NI off (and just having GB and Rest of world as a dispatch to destination).

    The more obvious and idiot-proof you can make your replies for me the better! Thanks for fighting this battle so far. I can't see how a lot of smaller turnover people will even entertain trying to ship to EU/NI if this comes into force as expected in December.
     
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    AmazonGeek

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    So, let's say I find an RP. It doesn't mean them having one of each of my product, it just means they pretty much vouch for my warning/labelling? And I have to now include in my packaging a note to say who the RP is? Is that right? Most of my things are simply "do not eat" pretty much, and not suitable for babies.
    Yes, they will take responsibility for your packaging but only after they have reviewed it and compared to your listing. Cost will depend on how many items, how many can be covered with each label review, what the products are, the risk involved, etc. The RP will quote for this on a case-by-case basis. Yes, each product will either need the RP on the packaging or on an insert. Same for warnings in multiple languages if selling in the EU.
    A lot of my things would be the same - eg a resin item, on a vinyl or plastic backing. But all different products - a few hundred of the variations.

    The RP will give more details on this. You may be able to cover everything with one label or it could take a few. It depends.
    I am just trying to figure out how it may work - and especially custom stuff - but if the custom stuff we do still fits the same "spec" as the off-the-shelf stuff (eg something printed, onto vinyl, and then a gel coating on it, like an emblem, badge, craft piece etc or a printed poster or laser cut plastic piece) then the warnings would pretty much be the same for a lot of the products.
    Yes, as long as the basic product doesn't change, I would expect the label will still cover it.
    I have no idea how to navigate this and can't find much online in the way of someone who handles it who's easy to deal with and makes it an easy reading experience.
    Hopefully I can arrange a discount with the company I am talking to. I will post here if/when I do. I am talking to a couple of others as well just in case.

    Back to square 1 mentally I suppose and imagining switching EU/NI off (and just having GB and Rest of world as a dispatch to destination).
    Even if you only sell on Amazon.co.uk you can't separate out NI which is included in the EU because of the protocol. And Amazon won't let you reject NI orders. So you need an RP - the only difference is that it can be you and not a third party based in the EU.
     
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    romeo b

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    I found this on twitter which I am trying to decipher; does this allude to the UK aligning with EU laws and meaning we can continue as normal, hopefully, if this all passes and gets amended?


    See the comments - couple of bits:

    • Current law recognises existing EU product regulations (including the CE marking) for a range of products in GB. However, the EU is undertaking a range of updates and reforms to their regulations (for instance to improve safety or respond to technological developments) over the next few years, which the UK does not have sufficient powers to respond to.

    .. and from a secondary website:

    “It would appear that the Government is leaving the door open to future alignment with aspects of the EU regulatory framework, where beneficial to the UK. This would have obvious potential application to the EU's new General Product Safety Regulation, effective from 13 December 2024, which puts new obligations on manufacturers in respect of new technologies and modern supply chains, including online marketplaces.

    The Bill also appears to align with the UK's Product Safety and Metrology etc (Amendment) Regulations 2024 (the "2024 Regulations"), due to come into force on 1 October 2024. The 2024 Regulations aim to provide businesses with flexibility to continue placing goods that meet EU requirements, such as CE marking, on the GB market.”
     
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    AmazonGeek

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    (Almost) any time I have appealed an incorrect requirement for an EU RP, i've won the appeal. But the appeal process is getting slower and slower, cumbersome and lacks clarity. Even seller support can't answer basic questions about it and just provide the same links you do. Though in 12 years selling on their I can't remember one positive experience with their 'support' staff.
    I second that. There was a poll sent out by Amazon a few days ago asking how satisfied sellers were that Seller Support understood their query and dealt with it effectively. I would love to see the results of that! I suspect it will be near zero!
     
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    AmazonGeek

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    I found this on twitter which I am trying to decipher; does this allude to the UK aligning with EU laws and meaning we can continue as normal, hopefully, if this all passes and gets amended?
    Generally yes, but not for Amazon. If you are based in the UK and sell in the EU without an RP in place, then your listings are likely to be suppressed from December. The RP will want to check your product labels before assuming responsibility (although I am sure companies will spring up that will do this for a nominal fee and take the risk, disappearing if anything goes wrong)
     
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    AmazonGeek

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    Ok, a bit of an update on this.

    I have looked into this in depth over the last few months and have chosen a UK-based company that was recommended to me by someone I very much respect. I am going through the process now of having my packaging reviewed, after which they will become my "responsible person" in the UK and EU.

    Just to summarise...

    If you are based in the UK and only sell on Amazon in the UK then in theory you can be your own 'responsible person' (although there is still some confusion about selling to customers from Ireland, since you can't separate them out when selling on Amazon.co.uk.). Whether you want to be your own RP or not is another matter, especially if you are selling a high-risk product. Do you really want to be liable if you have messed up on the packaging for a baby or electrical product for example...?

    Likewise, if you are based in the EU you can be your own RP (although ditto the above regarding risk).

    But if you are based in the UK and sell on Amazon in Europe, then you need a responsible person with an EU address (the people I am using are based in the UK but have offices in the EU). You cannot do it yourself. They will review your packaging to make sure it conforms and, provided they are happy with it, they will take responsibility for it. You can then name them in your Amazon account, which must be done before 13/12/2024.

    As long as you have done that, there is going to be some leeway in the short term on the products themselves, if the review says they don't currently conform. It doesn't sound like Amazon is going to just remove them in December. There will be time to put things right by the sound of it.

    The most important thing if you are selling into the EU is get the process started now. It takes a few weeks to organise the packaging reviews so time is running out. The company I am using is happy to give a 25% discount to anyone that I send them.

    For transparency, I get no reward for passing people onto them.

    PM me if you want an introduction.
     
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    romeo b

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    Ok, a bit of an update on this.

    I have looked into this in depth over the last few months and have chosen a UK-based company that was recommended to me by someone I very much respect. I am going through the process now of having my packaging reviewed, after which they will become my "responsible person" in the UK and EU.

    Just to summarise...

    If you are based in the UK and only sell on Amazon in the UK then in theory you can be your own 'responsible person' (although there is still some confusion about selling to customers from Ireland, since you can't separate them out when selling on Amazon.co.uk.). Whether you want to be your own RP or not is another matter, especially if you are selling a high-risk product. Do you really want to be liable if you have messed up on the packaging for a baby or electrical product for example...?

    Likewise, if you are based in the EU you can be your own RP (although ditto the above regarding risk).

    But if you are based in the UK and sell on Amazon in Europe, then you need a responsible person with an EU address (the people I am using are based in the UK but have offices in the EU). You cannot do it yourself. They will review your packaging to make sure it conforms and, provided they are happy with it, they will take responsibility for it. You can then name them in your Amazon account, which must be done before 13/12/2024.

    As long as you have done that, there is going to be some leeway in the short term on the products themselves, if the review says they don't currently conform. It doesn't sound like Amazon is going to just remove them in December. There will be time to put things right by the sound of it.

    The most important thing if you are selling into the EU is get the process started now. It takes a few weeks to organise the packaging reviews so time is running out. The company I am using is happy to give a 25% discount to anyone that I send them.

    For transparency, I get no reward for passing people onto them.

    PM me if you want an introduction.

    I know this is Amazon specific but maybe this applies given marketplaces surely adhere to similar guidelines. I posted on a different thread in here with eBay’s updated GPSR info and they’ve stated that if the item you’re selling is already available on the EU market (eg you already sell it) then as long as it meets all other legality requirements for EU then it’s fine to continue and you don’t need to use an EU/external service.

    It says:

    However, according to Article 51 of the GPSR, products that were first supplied to the EU market before December 13, 2024, and comply with the General Product Safety Directive (2001/95/EG), can continue to be sold without adding GPSR-required information in listings. This applies even if the manufacturer has gone out of business. For example, if you're selling a compliant product that was made available in the EU before the specified date, you don't need to include GPSR-related information, such as the manufacturer's details, in your listing. You may still have informational obligations under other regulations.

    Also, I notice Etsy have said absolutely nothing about complying with GPSR or anything!?
     
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    AmazonGeek

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    I posted on a different thread in here with eBay’s updated GPSR info and they’ve stated that if the item you’re selling is already available on the EU market (eg you already sell it) then as long as it meets all other legality requirements for EU then it’s fine to continue and you don’t need to use an EU/external service.
    eBay and Amazon are very different animals and just because eBay does it one way doesn't mean Amazon will do the same.

    If you are based in the UK and sell in the EU then you need to have an RP stated in your Amazon account by December or your listings are likely to start disappearing. And an RP won't agree to take responsibility until they have reviewed your packaging, so you need to start now.

    eBay actually sent an email out this morning saying...
    "
    This means that if you’re a business seller listing new and second-hand products covered by the GPSR in the EU and Northern Ireland, you must include the following information in applicable listings:
    The product manufacturer's name and contact information
    If the manufacturer isn’t located in the EU or Northern Ireland, you’ll have to indicate an EU or Northern Ireland-based Responsible Person or entity, and their contact details

    When applicable, product safety and compliance information like safety warnings, labels, and product manuals in the local language

    If your manufacturer hasn't taken responsibility for this (i.e. they are unable to provide you with an RP) then YOU become the manufacturer. It is a bit like EPR - whoever is last in the chain becomes responsible if no one further up has done it!

    Also, I notice Etsy have said absolutely nothing about complying with GPSR or anything!?
    I can't comment on Etsy as I don't sell there. Possibly it is different because of a lot of hand-made stuff but I don't really know to be honest. I would be wary about basing decisions on Etsy not doing something though.

    All I can say is that as far as Amazon goes it is very clear. If you are based outside the EU and sell on any Amazon EU marketplaces then you must have an RP in place by mid December so you need to start planning now. You have to have one uploaded to your account by 13/12 and they won't agree to represent you without doing their checks.

    If you are based in the UK and only sell on Amazon.co.uk then you may be able to self-represent, although a) there is some confusion about this because you can't exclude Ireland when selling on Amazon.co.uk and they are part of the EU and b) if you are selling 'risky' products then do you really want to be taking responsibility?

    #woohooforbrexit(not)
     
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