Advice on retail shop

sezzie88

Free Member
Nov 30, 2012
1
0
Hi

I'm at a crossroads... I am looking at setting up a giftware shop, selling personalised items, childrens toys, cermanics, local artisan products but have no experience with retail other than working in marketing for 30 years and having a very good eye for what people like to buy!

I have a little bit of savings and can get a business loan 25k, but I would need to draw a salary. I would have to double my hours in order to make my current salary which is fine but how do I measure the projected sales are? I have crunched the numbers and crunched them again and it seems a massive amount of sales to cover the outgoings. What would be a fair turnover for a small shop in a village... How quickly does it take to get going? It all seems a bit of guesswork... Is it wrong to ask local shops what their monthly turnover is? I've got no doubt that people will buy the goods it's just if there is enough people .... How does anyone set up a retail shop unless they have got pots and pots of cash?

Also because of the location sales would be seasonal.

Do I or don't I?:eek:
 
L

Lunazzurra

Hi


I have a little bit of savings and can get a business loan 25k, but I would need to draw a salary. I would have to double my hours in order to make my current salary which is fine but how do I measure the projected sales are? I have crunched the numbers and crunched them again and it seems a massive amount of sales to cover the outgoings. What would be a fair turnover for a small shop in a village... How quickly does it take to get going? It all seems a bit of guesswork... Is it wrong to ask local shops what their monthly turnover is? I've got no doubt that people will buy the goods it's just if there is enough people .... How does anyone set up a retail shop unless they have got pots and pots of cash?

Also because of the location sales would be seasonal.

Do I or don't I?:eek:

Now, where do I start? My self and my wife set up our B&M gift shop 5 years ago now with a similar cash sum that you have. We were fresh into retail with previous management skills but no retail or other 'own business' experience although we had attended several Business-Link (now sadly, defunct) courses to get the basics.

First and foremost have you done a business plan? If you're not hoping to secure funds on the basis of a BP this does not have to be as daunting as it sounds - but a simple one for yourself will be useful to give you direction and focus. The BP should identify the local demographics and the market within the demographic to which you're going to aim at.

Do a SWOT analysis. Make a list of Strengths, Weaknesses, Opportunities and Threats - this could form part of the business plan.

Identify what type of things are you going to sell? What would you LIKE to sell (this may not be what you end up selling but it's a start). Have you got buying prices? Have you been to any trade exhibitions and seen what's available?

Work out your markup - typically this will be something like x2.4 for general giftware right up to x5.0 or x10 for jewellery. Are you going to be VAT registered? Do your RRPs allow for this?

PLEASE DON'T ask other retailers what their turn-over is - they simply will not tell you!!!!!

Don't get too hung up about turn-over! High turn-over doesn't always mean high profits. Profit is KING! Think in terms of GPM - Gross Profit Margin. I understand that a typical GPM for giftware retail is meant to be around 35-40%. But our GPM is currently about 62% and barely make a living. Our aim is to get in excess of 75%.

In the first few years, I'm afraid it is very much finger-in-the-air-job. Our bank and financial advisers were way, way-out on projected turn-overs. We ended up with about half of what they 'confidently' projected.

IMPORTANT: Do yourself a cashflow forecast with two columns (Budget & Actual) for each month so you can see that what has happened is what you expected to happen (or not as the case maybe). This will build up and become more and more meaningful over time. It should also lessen the risk of any nasty surprises.

A little advice on buying:- don't spend too much initially with any one supplier (like we did). Because of today's economic climate you will find an increasing number of suppliers happy to offer low minimum orders and 'little-and-often' ordering set-ups.

Review your business plan at least every year and adapt/change if need be. The great USP with independent retailers is that we can adapt and change at a moment's notice - we're not usually tied in to supply deals and long-term contracts like the big boys.

We have a e-commerce website to compliment the shop, but unless you have a really 'must-have' or unique product it is incredibly difficult to get people to see it let alone buy from it. We have spent several hundreds of pounds promoting our website but most sales come from word of mouth.
Forget this 'no need for the high street any more - everyone's buying on line now' simply is not true for a lot of retail sectors. Certainly every retailer I know with a website-shop has seen REDUCED sales over that last couple of years. Talking to our customers there seems to be an increasing wariness from buying on line.

I now work twice as long as I used to in a reasonably well paid office job with a stress level that's in the clouds sometimes. But do you know what?
I wouldn't have it any other way when I think about going back to the alternative.

The advice I've offered is very basic and I could go on for hours more ....
I won't, but I will wish you Good Luck with your venture and hope you have exciting times ahead of you.
 
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Talay

Free Member
Mar 12, 2012
4,170
944
....
IMPORTANT: Do yourself a cashflow forecast with two columns (Budget & Actual) for each month so you can see that what has happened is what you expected to happen (or not as the case maybe). This will build up and become more and more meaningful over time. It should also lessen the risk of any nasty surprises....

I'll just add to this that if you can and to be honest if you can't then you should learn PDQ, to have your Excel spreadsheet (no package comes close for multiple scenario testing) re-forecast your projections based upon variances in current and past months from your projections.

Essentially, if you predict 10k a month but only achieve 5k, then your future 10k a month projections are going to be pretty meaningless and any decisions you make based upon them will be a waste of time.

If your figures are half your projections then you need to have this reflected in the future predictions because whilst you can do nothing about fixed costs in the short term , you can address variable costs and rein in stock purchases, staff costs, etc.

If you are on the Excel learning curve, start with numbers which make it easy to spot the mistakes, 100, 50, 10, 1/2, 1/3, etc.

The flip side is that if you trade ahead of your projections, this should also reflect in the projections. You might have to test this works for both negative and positive factors.
 
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BusinessDeli

Free Member
Sep 2, 2008
560
99
Surrey
Sezzie88 - have you determined there is an actual market for what you intend to sell? Based on a few things such as mentioning 'seasonal' and requiring a 'massive amount of sales', it's not appearing to be a sound idea. Obviously I don;t know all the details and your circumstances however.
I was looking at opening a retail shop recently and ran in to the same problem (amongst others lol) - sales to cover the costs and salary. I've decided to go the e-commerce route for now to build a war chest and then re examine the retail outlet.
The thing is, or at least how I found it, is that you REALLY want to do this so it makes it a tougher decision. My only advice here would be to look coldly at the figures.
 
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I'll just add to this that if you can and to be honest if you can't then you should learn PDQ, to have your Excel spreadsheet (no package comes close for multiple scenario testing) re-forecast your projections based upon variances in current and past months from your projections.

Essentially, if you predict 10k a month but only achieve 5k, then your future 10k a month projections are going to be pretty meaningless and any decisions you make based upon them will be a waste of time.

If your figures are half your projections then you need to have this reflected in the future predictions because whilst you can do nothing about fixed costs in the short term , you can address variable costs and rein in stock purchases, staff costs, etc.

If you are on the Excel learning curve, start with numbers which make it easy to spot the mistakes, 100, 50, 10, 1/2, 1/3, etc.

The flip side is that if you trade ahead of your projections, this should also reflect in the projections. You might have to test this works for both negative and positive factors.


Also have to think about the fact that sales are not the same each month there are seasonal effects so if you average £5k a month it may be 8 some 3 others, I built this into my cash flow forcast by applying the RSA 2011 data of percentage of sales, obviously yours might be different if in a tourist area etc

Apr 7.56 May 7.40 Jun 9.31 Jul 7.55 Aug 7.34 Sep 9.25 Oct 7.78 Nov 8.47 Dec 12.65 Jan 6.89 Feb 6.91 Mar 8.89
 
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herewegoagain.

Free Member
Jul 4, 2012
585
241
East Midlands
some really excellent advice on here.....

I would add the following though....

Keep your costs down, every £ you spend over and above what is required is a £ less in profit.....

Negotiate with suppliers (is there a certain amount of discount over a certain spend?)
Negotiate with your landlord - get the best deal possible on your lease - break clauses (just in case it does not work out)

If I had my time again, as much as I have loved my shops, I would have sold on Ebay - far less risk.....

I initially took a part time job until my first shop took off.....

The main thing is is to look after yourself.... dont stress yourself out for the sake of a shop - it simply is not worth it - and I speak from experience....

good luck Dave
 
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