A call from google!

[zoezoe]

I have had a few of my clients tell me that they have had a call from google about adwords campaign. And it is happening more.

What is this? Is this just some SEO/SEM marketing cold caller missrepresenting themselves as working from google.

Last week I had a client call me and ask if I had the number for google...

 

[ncl1968]

i had a phone call from google ad words i had a voucher for 30 quid so i set up an account only to find i need to put in 10quid to activate it sounds reasonable but i have no funds as i am monthly pay so i thought i would leave it till pay day but they rang my house whilst i was on lunch break i told them to email me and they did..
must be the credit crunch!!

 

[sysops]

What is this? Is this just some SEO/SEM marketing cold caller missrepresenting themselves as working from google.

We get dozens of calls a week "about our google adwords campaign". Not from google, from companies wanting to sell adwords management.

 

[An Oasis]

Yohoho!

Never had Google call me, what have you been doing wrong?

 

[jellybabys]

Nor me, I sit and wait for google (god) to call...

 

[PrettyPaws]

There is an adwords company working in partnership with Google but I forget their name.

 

[sysops]

There is an adwords company working in partnership with Google but I forget their name.

It depends what you mean 'in partnership'.

 

[24x7 Exchange]

Never had Google call me, what have you been doing wrong?

Or maybe, what have they been doing right? Sounds like Google are headhunting them for business. That's got to be a good thing

 

[nass]

Google are getting better at customer service - I have regular chats with adwords people - larger accounts are assigned a contact who you can talk to whenever you like. They'll also optimise your campaign for you (although I must admit that I redid mine after they'd done it and the results are much better now)

 

[nextgenseo]

is it so? ppl getting calls form google?

 

[JustOneUK]

I have a line prepared for when Google call me....

"Put Larry on the phone!!"

 

[32cardinalpoints]

Hi

I doubt very much Google will contact you direct unless you have spoken to their support team based in Ireland regarding a problem with your Adwords account.

There is a local company in Altrincham or Sale who pretends to be from Google and offers you Adwords for a fixed fee for local keywords. I have spoken to Google and they are not associated with this company at all. It is just a sales pitch for their sales people to sell their service to you.

Paul

I have had a few of my clients tell me that they have had a call from google about adwords campaign. And it is happening more.

What is this? Is this just some SEO/SEM marketing cold caller missrepresenting themselves as working from google.

Last week I had a client call me and ask if I had the number for google...

 

[directmarketingadvice]

There is an adwords company working in partnership with Google but I forget their name.

There's at least one company claiming that, but it's a lie.

There are a few dodgy types out there who either pretend they're google, claim they're partners of google or that Google sells them clicks at a discount.

Avoid at all costs.

Steve

 

[alphaseocompany]

Google do have a sales team based in London and Manchester, i know sometimes they contact customers but i've only heard of it when they are really big budgets.

 

[matt.chatterley]

Had a couple of these too (or more specifically, some customers have had a couple of these, and passed them on to us!). The reaction when you chat for a while, then calmly explain that you are, in fact, the web developer - and/or that you handle the adwords account on a professional basis is.. well.. it amuses me, anyway!

I was actually quite annoyed the first time this happened, because the customer in question was absolutely convinced that they had been told the person calling was "calling from Google, about AdWords" - when I spoke to them, they definitely declared the name of their company, but in a somewhat devious way - it would be easy to misunderstand.

Oh well. Telemarketing and cold calling is still very much alive!

 

[Birmingham]

anyone can be a google partner by registering for google aps. for example, here's a few thousand:

http://www.google.com/search?q=site:partnerpage.google.com

 

[32cardinalpoints]

Dear ZoeZoe

Just been wary about companies contacting you pretending to be from Google as this is just a sales tactic to get a sale out of you. Google will only speak to you if you have raised an issue with them through their Office in Ireland regarding Adwords ie Pay-per-Click Campaigns.

Paul

P.S I do have a number for Google if you need it? Please let me know.

I have had a few of my clients tell me that they have had a call from google about adwords campaign. And it is happening more.

What is this? Is this just some SEO/SEM marketing cold caller missrepresenting themselves as working from google.

Last week I had a client call me and ask if I had the number for google...

 

[OldWelshGuy]

Google might well call you if you set up an adwords account but don't put it live. They will also offer you incentives

The number is 0845 358 0038 I posted it on my blog a while back http://www.oldwelshguy.co.uk/web-marketing/uk-google-adwords-telephone-number-helpline#more-71

I also blogged about the scammers claiming to be representing google.

 

[colin bruce]

BTW - phone # for Google: bview.co.uk/listing/2384246/Google-in-SW1W

 

[Steve2507]

We had Google call us.

They contacted me on my mobile number (never given out, except to a select few) and I contacted G direct to confirm it was genuine, which it was. The email address they used was @google.com (not gmail or googlemail) and on contacting their support desk directly it was confirmed to be genuine call.

The reason for the contact was due to our potential high value spend. If all our campaigns maxed out we could spend £500 per day.

The offer was a month of free assistance to optimise our campaign.

I considerd it for about 2 weeks and researched whether or not I was going to be conned and decided to go with them for the month.

On the Friday I spkoe to them to confirm and authorised access to our account. Due to the size of our campaign they said they would review it over the weekend and get back to me by mid next week. Three weeks later I removed their authorisation due to no response from them.

So in answer to the posts here:
1 - It could be genuine
2 - It isn't worth doing it as they just don't respond