Recent content by TPTele

  1. TPTele

    Public liability insurance + sole trader or ltd company

    Speak to Keith Johnson of Mulberry Insurance Brokers on 0780 9611169 / [email protected]. He is fantastic.
  2. TPTele

    General Data Protection Regulation (GDPR)

    GDPR is very confusing but I found these blog items to be helpful: http://www.yourbizdevteam.co.uk/blog/
  3. TPTele

    VOIP Advice

    Hi John, I can provide a system that meets your requirements. Please call me on 033 33 58 33 33 option 2 or PM me your number and best time to call. Stuart
  4. TPTele

    Auto Renewal Contracts

    Auto renewals of that length are fairly rare in today's telecoms market. Firstly you need to check that this was in the contract you signed. Small businesses with less than 10 employees are normally treated as individuals so the legislation is different to that of big business. I would also...
  5. TPTele

    Advise on setting up Corporate email and Number

    Ok, email is not my area but you can buy domain from a quality domain and use gmail for business or office 365. On the phone service front I can help. It would be best to chat so I understand what you need today, in 6 months and 2 years so you get the best solution. To start with a simple...
  6. TPTele

    Sage Support

    We use Sage and where in a similar position but found a 3rd party company that got us a much better deal with Sage! After discussing our requirements they organised a direct support deal with Sage at a very affordable monthly rate. The best thing to do is speak to them. You can find out more...
  7. TPTele

    New business. How to buy a landline number ?

    Hello, Yes you can have a local phone number(s) and divert it to a single or multiple mobiles. One very useful feature is having a Call Whisper which lets you know it is a business call before connecting you with the option to accept or reject the call. If you accept you talk to the customer...
  8. TPTele

    Any mobile phone sales people here?

    Hi Ashley, We sell mobile phones (hardware and airtime) so please feel free to PM me and I will try and answer your questions? Stuart
  9. TPTele

    Virtual IVR

    Hi, I can provide all of this on a variety of different number types; free phone, national, local, mobile, etc. If you PM me your contact number we can discuss your requirements in more detail and I can give you some options. Stuart
  10. TPTele

    Diverting phone

    There are numerous ways of doing this: Simply divert your landline to your mobile when you are out. Have a totally separate "virtual" landline number that calls your landline and mobile at the same time, tells you it is a business call and gives you the option to accept or reject it. You just...
  11. TPTele

    Best way to track web to telephone enquiries?

    We have a number of clients that use our Number Translation Service to achieve this. In short we give them specific numbers that they then advertise on websites, adverts and marketing material. They can then track when a number is called and if required can be informed which advert generated...
  12. TPTele

    New Office - Setting up phones?

    VoIP is flexible, feature rich and cost effective but you need a good supplier and broadband. It is worth talking to a provider who can offer various solutions and thus advise on the best solution for your business.
  13. TPTele

    Dropping the phone line or getting a balance

    You could look at using an auto attendant (press 1 for...) or call queuing system (long delay to speak to an operator with a message to buy online) to slow the phone sales process up and direct clients to using the website but I would have thought a sales is a sales. The other option is to use...
  14. TPTele

    New hosted VOIP supplier - can't we keep existing phones ?

    Hello. Sorry to read about your issues. I cannot think why your VoIP supplier should be breaking your IT system but lets talk about the future. As long as your old phones are not locked to your present supplier you should be able to use them. Call quality vs broadband speed; your 1 meg upload...
  15. TPTele

    Telephone Service

    How about a landline number that diverts to your mobile, tells you it is a business call and gives you the option to accept or reject the call? Rejected calls will go to a business voicemail or a call answering service?
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