Recent content by eTray Sales

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    Looking for a business partner/investor

    I am looking for a business partner/investor/business angel, who can help me to make the eTray brand achieve its real potential. I am interested in all possible options, but I imagine it would be of interest to someone with some capital to invest and experience of (or an interest in)...
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    Amazon Webstore vs Independent Ecommerce Platform

    Its is not really a case of need - its more that it is convenient at the moment. Its just another path to market and of course it doesn't stop us selling to retailers if we want to. Whichever method we use has its costs, either in time or money, and at the moment my time is at a premium, so...
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    trademark of logo

    It can be difficult to defend copyright on something like a logo without registering it. Without that its easy for someone else to argue that you copied their design, or that they came up with the same logo independently. To protect your logo properly you need to obtain a trademark registration...
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    Amazon - Refund shipping?

    I have never had to point this out to a customer, but this doesn't apply to goods that are custom made. Unless, of course, they are damaged or faulty. In which case you are liable for costs both ways. It makes those YouTube videos of couriers "processing" parcels even more scary. :)
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    Amazon - Refund shipping?

    In general the distance selling regulations say that you must refund the shipping charge. There are some exceptions and variations. Details here: http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft913.pdf
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    Help me to send FLV Plyer virus to the Hell

    Once you are rid of this I would strongly recomend that you update your OS and install an anti-virus checker. You can get a free copy of AVG from here: http://free.avg.com/gb-en/homepage Keep it updated and thats probably all you need top stop it happening again.
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    How do you deal with customers asking for delivery updates?

    We often get questions asking us for information that is already covered on the web site. It makes me think that I should have look to see if we can make it clearer, and it often leads to tweaks to the site content. But sometimes I get the impression that people get in touch just because they...
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    Royalty free images

    You could start by having a look at Wikimedia Commons: http://commons.wikimedia.org/wiki/Main_Page
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    Question. Using Google Checkout/Wallet to collect payments

    I think you have missed the deadline for signing up: "May 20th, 2013 Last day to sign up for Google Checkout" https://support.google.com/checkout/sell/answer/3080449
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    Amazon Webstore vs Independent Ecommerce Platform

    We have been using an Amazon Webstore for a couple of years now and, in general, I am pretty pleased with it. We have the advantage that we manufacture our own product and don’t supply it to third parties, so we don’t have to worry that Amazon will start undercutting us. For us, the main...
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    Hello from eTray

    Thanks Paul
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    Hello from eTray

    Hi everybody, My name is Graham Wyatt and I am managing director of eTray Ltd, manufacturers of eTray Laptop Computer Trays. I am also proprietor of GP Wyatt Technical Services, which is a business to business consultancy that has been providing product documentation (technical manuals...
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