Breaking point - takeaway?

[Abbyboo92]

Hi everyone
As some of you know around 6 weeks ago I opened a takeaway from home selling mostly desserts
I’m now at breaking point
I know most businesses make a loss in the first 3 years but I need to be able to eat and take care of my child
I’m brining in around £900 a week but most of that goes on the drivers wages/stock and I’m taking home about £20 a week
14% goes to JustEat, about a 3rd of orders are taken directly
My pricing structure for the food items, most of the items I am making at least 3x the amount. For example, my most expensive to make waffle costs me £1.20, I sell it for £6.

drivers are paid £10 an hour + £1 per delivery. I have one driver all week, 2 on Friday and Saturday. Any advice before I shut it down?

 

[Mitch3473]

First of all, well done..I trust this business is coming from fare paying punters and not just family and friends.....
Secondly, it's not the norm for businesses to take 3 years to get to profit and thirdly, and I'm sure some far better qualified food outlet owners on here may or may not correct me but.....how do the food delivery firms, Deliveroo, Uber eats etc stack up against your drivers wage bill.
Keep up the good work.

 

[AndyF85]

Is your driver available at all times? If so what % of the time are they actually driving?
What is the average distance between your office and the delivery points?

 

[Abbyboo92]

Is your driver available at all times? If so what % of the time are they actually driving?
What is the average distance between your office and the delivery points?

6.5 miles is the delivery radius, one of the drivers does it in 32 mins one does it in 24... they are sitting idol most of the time (they do other stuff like cleaning, making boxes up) in spare time but not worth the £10 an hour wage. The majority of the orders come between 6 and 7pm

 

[Opinion87]

Hi everyone
As some of you know around 6 weeks ago I opened a takeaway from home selling mostly desserts
I’m now at breaking point
I know most businesses make a loss in the first 3 years but I need to be able to eat and take care of my child
I’m brining in around £900 a week but most of that goes on the drivers wages/stock and I’m taking home about £20 a week
14% goes to JustEat, about a 3rd of orders are taken directly
My pricing structure for the food items, most of the items I am making at least 3x the amount. For example, my most expensive to make waffle costs me £1.20, I sell it for £6.

drivers are paid £10 an hour + £1 per delivery. I have one driver all week, 2 on Friday and Saturday. Any advice before I shut it down?

A bunch of us tried to give you advice before you started but you told us all to shut up.

 

[Abbyboo92]

A bunch of us tried to give you advice before you started but you told us all to shut up.

I’m sorry, but I think this is rude and unnecessary. I didn’t tell anybody to shut up, I took your advice into account.

 

[tony84]

What do you earn from pick ups only?
Sometimes lower turnover can equal more money in your pocket, so getting rid of the drivers may result in an increased income.

Failing that, have you looked at alternatives to just east? Deliveroo for example have their own drivers/riders dont they? You could maybe still do take aways but without having to pay drivers.

You are 6 weeks in to a business. I am not sure I would have set up a business expecting to turn a profit in such a short space of time.

Have you worked out what the issue is or could be?
- Are you selling enough to earn an income but expenditure is too high?
- Are you just not selling enough? If not, are sales increasing or staying fairly level?

If you need to just increase sales, what can you do?
- Facebook?
- Sell to local businesses, pay day treats for example or teams hitting targets?
- Can you sell to retailers? Profit margins will be hit but if you are selling more, then you may find you are making more in the long run (the opposite to what I said earlier.

At 6 weeks, you wont really have enough information but you should be able to make a bit of judgement on what the issues could be.

 

[Abbyboo92]

What do you earn from pick ups only?
Sometimes lower turnover can equal more money in your pocket, so getting rid of the drivers may result in an increased income.

Failing that, have you looked at alternatives to just east? Deliveroo for example have their own drivers/riders dont they? You could maybe still do take aways but without having to pay drivers.

You are 6 weeks in to a business. I am not sure I would have set up a business expecting to turn a profit in such a short space of time.

Have you worked out what the issue is or could be?
- Are you selling enough to earn an income but expenditure is too high?
- Are you just not selling enough? If not, are sales increasing or staying fairly level?

If you need to just increase sales, what can you do?
- Facebook?
- Sell to local businesses, pay day treats for example or teams hitting targets?
- Can you sell to retailers? Profit margins will be hit but if you are selling more, then you may find you are making more in the long run (the opposite to what I said earlier.

At 6 weeks, you wont really have enough information but you should be able to make a bit of judgement on what the issues could be.

There’s no Deliveroo, Uber eats in my area. It’s delivwry only as I work from home. I have had 2 people pick up before but I wouldn’t want this as an everyday thing as a bit unsure what to do if they turned up early?! the sales are good, they could be increased but it’s a bad time of year. I’m sure this weekend will be good as payday weekend. But then that means needing more drivers and stock

 

[tony84]

Does Ubereats have their own drivers/delivery people?
If they do, why not sign up with them?

You cant really be outlaying £20 an hour to 2 drivers who do nothing of any value 90% of the time. That seems to be where the issue lies. If you can cut that cost out, then all of a sudden your profit margin jumps up. It sounds like you need to think of a way to get around that, which either means something like Deliveroo or an alternative who has their own drivers or another option (no idea what that would be, but have a think - maybe you could cook the cakes during the day and then deliver them yourself in the evening).

 

[Opinion87]

I’m sorry, but I think this is rude and unnecessary. I didn’t tell anybody to shut up, I took your advice into account.

You chose to ignore anyone that said anything that you didn't agree with.

Personally, I think you need to step back and run your numbers again properly before you think about launching.

You can't afford to spend £300 on stock, so what happens if you borrow £300 and in your first week you make no sales, or even 50% of the sales you imagine you will? Your stock (perishable goods) are gone, you have no money...

Seriously, I would implore you to take a step back. You've already realized that your costs are a lot more than you expected; the next big shock will be that your sales are a lot less than expected.

I don’t think this is helpful advice. This business is going ahead. I have over 30 customers waiting, hundreds on social media and it’s been in the news. It would not even be possible to make 0 sales in the first week. I only need to make 5 sales a night to pay the driver, my only family and friends will probably order more than that. Look, I don’t need to prove sales to people, that’s not what I’m asking here.

If you had taken a step back and been a bit more open to advice it would have probably have become obvious pretty quickly that you needed to re-evaluate a few things.

 

[AndyF85]

I think most people have shown that your delivery issue is the biggest cost, which is taking money away from you and your child.

You could also give them something extra if they pick up? People may enjoy the experience of the chat with the person who made the cake, make it more personal. If the environment at home allows maybe a small coffee and a sample of a new cake while they wait the few mins? Be creative.

Keep your head above water, and try small incremental improvements over time. The savings will improve over time to become large shares of profit.

But that delivery issue seems to be a complete nightmare...

As also suggested increasing sales in the cheapest and quickest way possible through social media . If your town has a localised facebook page "whats going on in [insert town name here]" type of thing, people tend to givelocal producers a chance, hopefully your skills will convince them for a second visit

Keep at it

 

[mattk]

Firstly, how much do you want to take home per week? Let's say £500. Based on your average order size, how many orders per week do you need to make that much - compared to how many orders you are currently making? Is it realistic for you to scale up, given that you'll need to be making the orders and your drivers deliver them?

Alternatively, you could look to cut your costs. How evenly are your orders spread out across the week? Have you worked out your profit per day? Could you close for a few days per week in order to reduce your costs?

 

[Mitch3473]

Firstly, how much do you want to take home per week? Let's say £500. Based on your average order size, how many orders per week do you need to make that much - compared to how many orders you are currently making? Is it realistic for you to scale up, given that you'll need to be making the orders and your drivers deliver them?

Alternatively, you could look to cut your costs. How evenly are your orders spread out across the week? Have you worked out your profit per day? Could you close for a few days per week in order to reduce your costs?

Or....have more manageable opening hours, condensing your driver hours into shorter but more productive windows.

 

[dan19900]

Best to just shut it down, it was obvious from your first thread on here that it would be an absolute disaster.
Thought you'd atleast manage to make a few quid before hitting the VAT threshold though to be fair

 

[UrbanRetail]

What are your portion sizes like? Especially waffles as waffle makers varying in size a great deal. What model are you using?

Have you tried putting leaflets/business cards in with the JustEat orders? Try and get them to order direct.

I'd definitely drop to one driver, are there no just eat drivers in your area?

 

[Mark T Jones]

Ok. I’ll admit - despite what I post on here - when I first started out in business I just turned up and winged it. For me it actually took 18 months for the sh!t to hit the fan. During that time I had what now be called a mentor (to me it was a friendly mate in business). When I moaned about stuff going wrong, his favourite response was ‘welcome to the real world’. And that’s where you are now.


Hopefully you have now realised there is a whole lot more to running a business than just turning up, making stuff and posting on Facebook.

Moving forward, as I see it your options are:

1. Give up and get a job
2. Give up and get a job whilst creating a plan and projections so you really understand the mechanics of your business
3. Keep going whilst creating a business plan with projections so that you really understand the mechanics of your business

 

[Mr D]

Nothing like adversity to cause us to try new things.

OK current plan not working so well, junk current plan. Try new plan that may be variation on old plan.

Reduce number of days. Reduce number of hours per day. Change prices. Change portions.
Do 'specials' - combining multiple things to get bigger per order totals.

Don't know how feasible this could be with your setup - but can you do a sinfully decadent / high calorie dessert suitable for 2 people to share? Sometimes see them in restaurants and occasional pub - a bigger dessert that someone really likes and will scoff the lot or 'officially' will share with their partner.
Higher price, higher profit total per order of it - though would suggest making something like that early in the day.

Perhaps most of what people suggest won't work for you. Perhaps something will spin off an idea that you can run with.

No business is worth doing simply to work hard, there should be a time (months or years away maybe) where you get a regular income from your efforts and also making a profit.
Sometimes it does indeed take years. Sometimes it takes a short time.

Good luck.

 

[Mitch3473]

People will pay good money for the info in this post.

If you only implement a handful of the suggestions on here you ' should ' do alright

 

[UKSBD]

6.5 miles is the delivery radius, one of the drivers does it in 32 mins one does it in 24... they are sitting idol most of the time (they do other stuff like cleaning, making boxes up) in spare time but not worth the £10 an hour wage. The majority of the orders come between 6 and 7pm

If you are delivering to order and the drivers are only delivering one item at a time it's costing over £6.00 just for the one delivery.

You need to have a system where you only do deliveries when there are at least a set amount of orders at a time and have a really good knowledge of delivery routes and a bit of strategic planning.

ie
rather than a driver taking 30 minutes to deliver an order, he should take 40 minutes to deliver 10 orders

 

[AndyF85]

As said above, so many good ideas that you can use or twist to your requirements to be successful.

Just another idea for people to pick up, could be to give some sort of "upgrade/discount on their next order". Not only are you avoiding transport costs, but you are combining it with marketing to increase sales for the future.

In my experience, the less variables you have to think about and the greater capacity you have to think about better things rather than delivery drivers etc.

 

[Stas Lawicki]

Has anybody said to add a delivery charge?!

If yes, I'm with @Mark T Jones. Good advice as usual...

 

[Chris Ashdown]

Have you looked at the Pizza delivery firms, around my area they charge between £8 to £12 per pizza depending on size and content, they also do lots of addons like coke, chips, garlic bread, etc to make the bill far more, you could have addons, cup cakes, sausage rolls and so on pre made

If you look at the supermarket prices for pizza then the lowest may be a couple of quid so lots of room for profit. you need to increase your profit per order and cut costs

Nothing to stop you having a minimum charge of say £10-12

Find some teenagers on mopeds or bikes to do the deliveries at a fixed rate per order and self employed nothing else, just text them to say you have a order waiting and they act as taxi

 

[STDFR33]

In all of the threads you have started, you have known better and come across quite rude actually. You can't be surprised by any of the responses.

I'd start by getting that chip off your shoulder.

Once the chip is off, you can start looking at the business.

Is there a trend to the quiet days? If so, don't open all week. We have a tapas restaurant around the corner that only opens the weekend and it's fully booked week in, week out.
We also have a thai takeaway that only opens certain days. The food is amazing, so if we want a thai, we will have it on a day that it's open.
What I'm getting at here is that your business doesn't have to be open all week. If people want your food, they will work around your opening hours.

Then look at costs. What ingredients do you use and can you source them cheaper?

Just Eat charge 14%. Do you have your own website that customers can order through? If not, why not? Offer them 5% off through your website and pop a leaflet into every Just Eat orders bag advertising the discount through your website.

 

[Financial-Modeller]

FWiW @Abbyboo92 , I thought that buying frozen cakes, defrosting them, and delivering them to local customers is a great idea, and should be highly profitable.

Unfortunately, you have demonstrated via several threads that it is not a business for you to operate, as you:

• don't accept advice that you repeatedly request
• seem oblivious to the risks that you are exposing your drivers and customers to, and disinterested in taking steps to mitigate them
• seem content to operate illegally
• expect to make lots of money straight away without any evidence of any kind of planning for ramping up to that point
• don't understand that buying something for £1.20, to sell at £6, but paying £5 to deliver it is not a profitable approach
• operate a B2C business, using social media to interact with your customer base, but cannot handle your customers using your social media platform to complain

You will probably interpret this as me being rude, but my constructive suggestion is that you go back and read each discussion on here you have started, and the many pieces of advice that experienced people have freely provided to you, then look at your responses (and the obvious opportunities to respond where you have chosen not to do so).

Then think about how you could have done things differently, what you can change, and whether you should persevere or not.

 

[NickGrogan]

6.5 miles is the delivery radius, one of the drivers does it in 32 mins one does it in 24... they are sitting idol most of the time (they do other stuff like cleaning, making boxes up) in spare time but not worth the £10 an hour wage. The majority of the orders come between 6 and 7pm

6.5 miles in 30 minutes is an average of 3.25 miles per hour, that's slower than walking. Sack the drivers and get a kid on a bike, there is a reason deliveroo, etc work like that.

If you get most orders 6 to 7pm, why are you open any other hours?

What days do you get most orders?

at a guess you get no / very few orders Monday to Thursday, so why even open those days.

Make it a selling point that people can only buy from you for 2 hours, 3 days per week.

Same number of sales, far less time, far less cost.

 

[cts1975]

6.5 miles is the delivery radius, one of the drivers does it in 32 mins one does it in 24... they are sitting idol most of the time (they do other stuff like cleaning, making boxes up) in spare time but not worth the £10 an hour wage. The majority of the orders come between 6 and 7pm

May be use a local taxi driver to make the deliveries. It's a common solution for takeaway deliveries in more rural areas.
You could employ them to carry out deliveries between 6 - 7 (or any other time). 6-7 is a quiet time for taxi drivers. Most evening drivers will have to sign on around that time so they may be keen.

 

[prophet01]

FWiW @Abbyboo92 , I thought that buying frozen cakes, defrosting them, and delivering them to local customers is a great idea, and should be highly profitable.

Unfortunately, you have demonstrated via several threads that it is not a business for you to operate, as you:

• don't accept advice that you repeatedly request
• seem oblivious to the risks that you are exposing your drivers and customers to, and disinterested in taking steps to mitigate them
• seem content to operate illegally
• expect to make lots of money straight away without any evidence of any kind of planning for ramping up to that point
• don't understand that buying something for £1.20, to sell at £6, but paying £5 to deliver it is not a profitable approach
• operate a B2C business, using social media to interact with your customer base, but cannot handle your customers using your social media platform to complain

You will probably interpret this as me being rude, but my constructive suggestion is that you go back and read each discussion on here you have started, and the many pieces of advice that experienced people have freely provided to you, then look at your responses (and the obvious opportunities to respond where you have chosen not to do so).

Then think about how you could have done things differently, what you can change, and whether you should persevere or not.

@Financial-Modeller
Spot on. The words nail and head spring to mind
You beat me to it. Started writing a similar post last night but eventually couldn't be bothered so I'm pleased you've done so.

OP became a forum member only a few weeks ago on new years eve posting the below threads since then. The questions alone say everything about how little the OP did to prepare and understand what running a business entails. Particularly one involving employing staff.

I'll be making no further contribution to this members's requests for guidance.

 

[MOIC]

Your business model offering free delivery for your price points is flawed. You cannot compare what a Pizza/Chinese/Indian take away charges for delivery for the following reasons:

1. The average price of the food being delivered is probably 2 - 6 times your average price.

2. Often a driver will have 2 or 3 deliveries within the same route.

3. Profit margins for food should be at least 10 times your ingredient cost (Your buying cost of £1.20 and selling at £6 is flawed as a business model).

You should do the following:

a. Increase your prices by at least 20%, if not more (see what the market will allow).

b. Charge for delivery (free only for orders over, say £30 - you can decide what's viable)

3. Change the way you employ/pay your drivers. one full time person on a bike is probably more efficient and cost effective. Employ them in your business to do other things, not just delivery, for example buying ingredients/preparing/packing and other things that make your business run.

Your idea is good, but needs to be tweaked as a successful business model.

Good luck.

 

[Abbyboo92]

Thank you for all the valuable advice unfortunately I am already doing most of these things, minimum spend, creating a big share item for a couple, the reason I offer free delivery is to get the customer to order direct through me otherwise I’d have to pay JustEat fees
With regards to me ignoring advice, I don’t always get a chance to comment back on this forum, but I have listened to comments in the past re business car insurance and both my drivers now have it.
Nobody knows my situation, and simply telling me to “not bother” with the business.. that’s not even an option when I’m a single mum with no income.
I have came up with an idea, which will obviously need pricing structure, cash forecast before I delve into it. But thinking of getting rid of the takeaway aspect and doing pre order dessert boxes, delivered on fri / sat/ sun nights. Which will allow less wastage, more efficient use of the driver, and ultimately save me money on expenses

 

[Abbyboo92]

Your business model offering free delivery for your price points is flawed. You cannot compare what a Pizza/Chinese/Indian take away charges for delivery for the following reasons:

1. The average price of the food being delivered is probably 2 - 6 times your average price.

2. Often a driver will have 2 or 3 deliveries within the same route.

3. Profit margins for food should be at least 10 times your ingredient cost (Your buying cost of £1.20 and selling at £6 is flawed as a business model).

You should do the following:

a. Increase your prices by at least 20%, if not more (see what the market will allow).

b. Charge for delivery (free only for orders over, say £30 - you can decide what's viable)

3. Change the way you employ/pay your drivers. one full time person on a bike is probably more efficient and cost effective. Employ them in your business to do other things, not just delivery, for example buying ingredients/preparing/packing and other things that make your business run.

Your idea is good, but needs to be tweaked as a successful business model.

Good luck.

I know pizza takeaways get a lot more profit from their food but this is desserts, and honestly I don’t think I could charge any more than £6 / £6.50 maximum for a waffle. Cans of drink are £1.50 which is already ridiculous.



Oh and to the person above ridiculing me for buying frozen desserts... EVERYTHING is made from scratch, I am up till 1am most nights baking...

 

[Abbyboo92]

6.5 miles in 30 minutes is an average of 3.25 miles per hour, that's slower than walking. Sack the drivers and get a kid on a bike, there is a reason deliveroo, etc work like that.

If you get most orders 6 to 7pm, why are you open any other hours?

What days do you get most orders?

at a guess you get no / very few orders Monday to Thursday, so why even open those days.

Make it a selling point that people can only buy from you for 2 hours, 3 days per week.

Same number of sales, far less time, far less cost.

Sorry it’s 6.5 miles each way
Open Wednesday - Saturday
Busiest day is Saturday and Sunday
But it’s a good idea maybe being open a limited time

 

[Mr D]

I know pizza takeaways get a lot more profit from their food but this is desserts, and honestly I don’t think I could charge any more than £6 / £6.50 maximum for a waffle. Cans of drink are £1.50 which is already ridiculous.



Oh and to the person above ridiculing me for buying frozen desserts... EVERYTHING is made from scratch, I am up till 1am most nights baking...

May be worth looking at expanding your range using frozen desserts.

Have a look around at your competitors. See what they do, see how you can copy some things.

Most importantly check their prices, see if you are charging too low for a portion of something.
If you are charging higher than them and selling then great perhaps you have a better price point than them.

 

[momon121]

Like one of the forum members suggested, tweak your business, try different ideas honestly it’ll work if you are confident and patient enough to see it through.

The advice given here are ‘gems’ thanks to people like @Mr D @MY OFFICE IN CHINA @ethical PR @Chris Ashdown and many others have given me invaluable advice that has aided me in running a very successful small business and I still knock on their door for advice because I don’t know anything and I want to learn.

 

[The Byre]

I know most businesses make a loss in the first 3 years but I need to be able to eat and take care of my child

More like five years! The world does not owe you a living and nearly every start-up loses money over a few years before the owners work out how to make a profit.

I’m bringing in around £900 a week but most of that goes on the driver's wages/stock and I’m taking home about £20 a week

Which is about right - a really healthy retail food outlet makes 5% net profit. Most are at about 2%. Of course, you are not calculating your time and effort, so you are making a loss in the Real World.

drivers are paid £10 an hour + £1 per delivery. I have one driver all week, 2 on Friday and Saturday. Any advice before I shut it down?

Proper advice can only be given when one has all the facts to hand - but my suggestions would be to deliver the stuff yourself to retail outlets only and lose the drivers.

Right now, instead of being a 'busy fool', I suggest that you go back to basics. Business 101 as the Americans say! Calculate EVERY item that goes into your product inc. delivery, ingredients, spoilage, electricity, your time, the £1 bonus for the driver and the time it takes for that driver to make a delivery, the lot! You will now realise why your cakes (or whatever they are) are so popular - you are selling them at a loss!

And it is quite a substantial loss at that!

Your biggest cost are your drivers, so lose them. Maybe you can find a retail outlet and calculate what you really need to charge. The reality is that processed food is made in giant factories and shipped by the truck-load. The whole food business works on the slimmest of margins and processed food (i.e. cooked) works on the slimmest of all - even sauces.

When (or rather IF) you buy a bottle of that disgusting wallpaper paste that Unilever laughingly calls mayonnaise, the cheapest part of the thing is the gluey white gunk inside. The bottle is the most expensive physical component and the act of putting that revolting concoction into the hands of the idiot that buys it the largest single cost!

When you are running a business, your main weapon - possibly your only real weapon - is your ability to calculate. I suggest that you sit down and start doing just that. Good luck - you'll need it!

 

[Deleted member 59730]

When (or rather IF) you buy a bottle of that disgusting wallpaper paste that Unilever laughingly calls mayonnaise, the cheapest part of the thing is the gluey white gunk inside. The bottle is the most expensive physical component and the act of putting that revolting concoction into the hands of the idiot that buys it the largest single cost!

Same with whisky.

 

[JpeeL]

You are massively over paying your drivers, if I paid my drivers the same rates I’d be shelling out almost £80 per night each at the weekend for less than 6 hours work, that’s approaching £15p/h.
My advice here is either pay national minimum, don’t have both drivers in the minute you open. Honestly if they’re sat around most of the time get rid of them and just eat and use deliveroo/Uber eats. This will cost you 30% of every order, expensive but far cheaper than over 50%.

OR a more radical solution would be to switch roles. After all the baking is done how skilled do you have to be to prepare each order? What is the volume of orders coming in per hour?
On quiet nights could you not prepare and deliver the stuff yourself?
If that isn’t feasible could you not train some teenager to prepare orders while you deliver them?

just for some perspective here I own a pizza shop that takes 2/3x what you take per week. On a Monday and Tuesday I have just one guy cooking and I deliver. When I do have drivers in the only time I have more than one is Fridays and Saturdays, even then one starts later than the other.
Also is the 6.5 mile delivery a round trip or one way? That is a LONG way to go for one delivery. We go about 4 miles at most and even then try to put them off with higher delivery fees.

The good news is you’re taking money£900 per week isn’t a shocking amount, but your problem is your running like a fully functioning small business where as in reality it’s a work from home hobby. Lose the drivers and pick up the slack yourself.

 

[MBE2017]

the reason I offer free delivery is to get the customer to order direct through me otherwise I’d have to pay JustEat fees

This shows your relative lack of business acumen, it is pointless to offer free delivery to save on just eat commissions if it costs you more. You hopefully can see you need to look at your pricing.

You need to test the market and find out what people will pay, not guess. I have sold identical items, same manufacturer, make and model for up to 100% difference in price.

You could immeadiately charge £1.50 per delivery for orders over £10, introducing a minimum spend at the same time. Maybe introduce a family offer to up the order value again.

I would recommend offering vegan products, very hard to find, put the price up again.

Take a look at heavenly deserts, my daughter orders in from them a fair bit, they seem busiest 7-10pm.

 

[Stas Lawicki]

Has anybody said to add a delivery charge?!

I hate to be a bore, but why not add a delivery charge...?!

 

[Abbyboo92]

I have read through these suggestions I am already doing all of them
I prepare orders myself
I don’t have a delivery charge so people order through me... I save one what JustEat would charge me & eventually when more people start ordering through me I can leave JustEat them be able to add a delivery fee.
unable to deliver the orders because a) I would be out the kitchen for half an hour... if an order comes through it would be missed b) I have a baby who I can’t be dragging out to deliveries every hour so not sure what else I can do myself and pick up the slack

Minimum spend is £12 or £14 for furthest deliveries, £3 delivery fee on JustEat
6.5 mile radius is one way. Yes it is far but if any less than that I would be cutting out a major town
I also do have lots of vegan products
Some of the products I am selling for £7.50 cost me 60p to make
But that doesn’t matter when On a Friday and Saturday I am paying around £110 for drivers

 

[MOIC]

I have read through these suggestions I am already doing all of them

You seem to have an antagonistic approach to offers of advice to help you.

Instead of counteracting them, you should just take on board what you think is relevant to your business and your situation.

We all want businesses to be successful (even yours), but you do yourself no favours answering back in the manner you do.

You may find it acceptable, most posters wouldn't. They have more experience than you in running a business, any business.

Read back on all the posts and take on board what you feel you can.

Good luck.