D
Deleted member 138423
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Exactly! So everyone's happy. Shop's in a great position.
OP didn't go hungry for long. And finished their call.
Sorted!
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Thats being pedantic, either way around, buying or selling, I find it rude to hold a conversation on the phone whilst engaging someone else who is not a party to the call.
How would you feel if your dentist suddenly started to talk on his mobile whilst drilling into your tooth
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And may I point out a great irony, the OP goes under the name of Successful Selling
laughing my a"£ off
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Of course it's possible that all of his or her acquaintances share the same values.
I wonder if he/she was going to eat his sandwich while still on the phone?
That's something else that drives me crazy, but in the world of high powered whizz kids with mobiles glued to their ear it might be acceptable, normal even,
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Seems like a silly policy to me, got to have a bit of give and take. MacDonalds wouldn't have this kind of policy....
Sent from my Nexus 7 using Tapatalk 2
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I understand why the sandwich shop has the policy, trying to serve someone who then holds up their hand as they are having a phone call and as a result holds up the line must be incredibly frustrating.
However, I think there should be a bit of common sense used here, this isn't someone getting a Sunday lunch this is a sandwich shop frequented by people busy getting sandwiches at lunchtime. Not everyone has the luxury of taking a break for an hour to be out of communication, most will be running to the shop nowadays, rushing to get a sandwich and multi tasking (as many companies are under staffed these days).
The shop keepers didn't use common sense, some customers may be useless at multitasking some may be good, they didn't allow the op the opportunity to find out, just quite rudely refused to serve him/her without even pointing out the sign to him/her until they had been overlooked twice and asked why. It is just as rude as the servers being on their phone whilst serving.
Many can be on the phone but cut off the call to tell the server their order quick, easy, simple.
I personally think if they have enough business to be arrogant enough to treat their customers like that, then that is their choice but it is certainly not a policy I would employ and if I did, I would fully expect to loose potential repeat business from it and rightly so.
However, I think there should be a bit of common sense used here, this isn't someone getting a Sunday lunch this is a sandwich shop frequented by people busy getting sandwiches at lunchtime. Not everyone has the luxury of taking a break for an hour to be out of communication, most will be running to the shop nowadays, rushing to get a sandwich and multi tasking (as many companies are under staffed these days).
The shop keepers didn't use common sense, some customers may be useless at multitasking some may be good, they didn't allow the op the opportunity to find out, just quite rudely refused to serve him/her without even pointing out the sign to him/her until they had been overlooked twice and asked why. It is just as rude as the servers being on their phone whilst serving.
Many can be on the phone but cut off the call to tell the server their order quick, easy, simple.
I personally think if they have enough business to be arrogant enough to treat their customers like that, then that is their choice but it is certainly not a policy I would employ and if I did, I would fully expect to loose potential repeat business from it and rightly so.
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If you cant handle diversity, and make allowances, dont be in business. Crikey a bloody sandwich shop that says, we dont serve people on mobiles, the guys I work for would be crucified - they serve, because people are paying. They couldnt give too hoots if your were on the phone or cleaning a toilet
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Principles are good when one is NOT hungry. Guess the "bloody sandwich shop".. are satiated... so they adhere to their principles.
You on the other hand might do anything for paying customers.... handling diversity
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Whats with the bad manners??
The shop clearly has a notice
"He then pointed to a sign behind the counter which said "Our staff do not talk on their mobile phones while serving you. We would respectably request that you do the same while being served by them".
The OP did not respect that... so did not get served!!
I went into a shop a while ago.. and there was a notice behind the till
" In God we trust, all others pay cash"
Thats what they stuck to... no credit cards, no cheques, etc... just cash.
their shop.. their rules... simples
You either give them your custom or you don't... your choice
How difficult is that?
The shop clearly has a notice
"He then pointed to a sign behind the counter which said "Our staff do not talk on their mobile phones while serving you. We would respectably request that you do the same while being served by them".
The OP did not respect that... so did not get served!!
I went into a shop a while ago.. and there was a notice behind the till
" In God we trust, all others pay cash"
Thats what they stuck to... no credit cards, no cheques, etc... just cash.
their shop.. their rules... simples
You either give them your custom or you don't... your choice
How difficult is that?
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The "he" in this instance is another customer.
Any member of staff that completely blanks a customer without explanation, is very rude, especially when the rules they are enforcing are different from the business norms in today's society.
They should have politely explained the situation, and their stance on mobile phones.
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Hope your not in a queue?
Haha what if the phone user refuses to leave the front of the queue to make a point and the staff still refuse to serve...stalemate
Sent from my Nexus 7 using Tapatalk 2
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The notice was polite enough!!
What is the norm in todays society?
It works for them.. there is a queue of customers waiting to be served...and they don't need to give every tom, dick and harry a polite explanation.. or point to the notice
You might have a different policy... your rules!
Would you go to see your dentist, doctor, bank manager with your phone glued to your ear having a conversation?... despite notices predominantly displayed " Turn your mobile off"
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The notice was polite enough!!
What is the norm in todays society?
It works for them.. there is a queue of customers waiting to be served...and they don't need to give every tom, dick and harry a polite explanation.. or point to the notice
You might have a different policy... your rules!
Would you go to see your dentist, doctor, bank manager with your phone glued to your ear having a conversation?... despite notices predominantly displayed " Turn your mobile off"
The norm in today's society is to be served in retail shops regardless of what you have on your ear. Whether that's rude or not is besides the point.
& your comparison to a dentist, doctor, bank manager, isn't even worth responding to.
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That's post no 103 on this topic and you've made 14 of them.
I think that we get the message that you don't think that the OP's manners matter.
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As for me, I doubt the OP behaved as well as he could, but that the way the shop handled it only raised the stakes on both sides. And has drawn in 104 posts! This usually happens when people get on their high horses. The shop is responsible for the atmosphere it creates/ allows in its own premises, and can set its rules.
When my mother was asked to endorse or (more usually) criticise someone's behavior she diplomatically responded it was enough to work out her own life without sorting other people's out!
When my mother was asked to endorse or (more usually) criticise someone's behavior she diplomatically responded it was enough to work out her own life without sorting other people's out!
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I own and run a very busy sandwich shop and whilst I don't have a policy of not serving people while they talk on mobiles I do think its an ignorant thing to do and from what I see its the other customers that get annoyed having to listen and wait longer whilst my staff try to get a gap in the conversation to ask the customers questions......manners cost nothing, seems to be a dieing thing in this country..
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The notice was polite enough!!
What is the norm in todays society?
It works for them.. there is a queue of customers waiting to be served...and they don't need to give every tom, dick and harry a polite explanation.. or point to the notice
You might have a different policy... your rules!
Would you go to see your dentist, doctor, bank manager with your phone glued to your ear having a conversation?... despite notices predominantly displayed " Turn your mobile off"
Ha ha ^^^^^^^^^^^^^^THIS^^^^^^^^^^^^^^^^^^^^^
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