I'm aware that, in addition to their cancellation rights (for change of mind), online buyers are afforded certain return/refund rights under the Consumer Rights Act for goods that are faulty. In the case that you do not make explicit statements about your cancellation policy, my understanding is that buyer's cancellation rights could be extended considerably - but my question is: does a similar thing apply for faulty items? (Or to put it another way, if I don't have any explicit returns policy regarding faulty items, is there any punitive extension of my returns liability, or does it simply become the one set out in the Consumer Rights Act?)