Zoho Expenses - IP address problem

[Onthebrightside]

Hi,

We appear to be locked out of our Zoho account because it's advising us our IP address is wrong? Has anyone come across this or know how to solve it?

Thanks
Trish

 

[GLAbusiness]

Here is a response from ZoHo to the same problem

As we will not be able to expose Account level details, please drop an email to support(at)zohoaccounts(dot)com. We will validate your request and help you to gain access.

 

[Onthebrightside]

Here is a response from ZoHo to the same problem

As we will not be able to expose Account level details, please drop an email to support(at)zohoaccounts(dot)com. We will validate your request and help you to gain access.

Thank you for this, we emailed them yesterday and haven't yet had a response.