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It totally depends what kind of videos you are doing. Lighting is very important. Try to shoot in diffused lighting. Make sure you are proper in focus at all times. Avoid quick movements as this will result in motion blur if you don't have the proper settings. I wouldn't think that a design company is the right place to go to, a video imaging company would be probably better and I'd research that and look for samples of their work. Like with everything, the quality can vary a lot.
How are the videos laid out - are you doing a talking head straight to camera or are you doing demostrations?
Got a link to see and I can offer some advice on both options.