Dear Chris,
I understand your point, which is based on your personal experience, but there is a big difference between a growing company and a startup who most of the times does not have any money to worry about cashflow projections.
In our experience when dealing with new businesses it is pointless to insist or even speak about cashflow, P&L's etc. because:
a) The majority find those terms quite technical and don't understand them.
b) They do not have the resources to keep financial statements updated on a monthly or even quarterly basis.
c) They couldn't care less about these things, preferring to concentrate on sales.
What we realised is that very easily startups compromise on their margins to gain new business and end up being slaves of their own businesses, making less money than someone working on a desk job. We have seen situations where while the business was receiving money on a regular basis, the margins equated to £80 a day before staff wages.
There is also a lot of pressure to reduce margins by the manufacturers in order to sell their products, also because of competition. These days retail businesses are advised to use mark-ups of 2.3 or less. Of course when you factor vat, rents & rates of almost half of your sales and staff wages you can see how so many businesses close their doors after a couple of years of trading (struggling would be a better word).
When we advise a client to concentrate on the margins, it is the right advice to give a startup, knowing that as the business develops they will have different needs. Of course there is a lot of advise we can give but to keep things practical we tell them to concentrate on margins and cost control (i.e. it is not ok for your landlord to increase the rent every year).
Regarding your business I am sorry to hear about the previous company, but if you allow this accountant to blubber a bit longer you may want to consider using proformas (very common these days) or at least 50% upfront payment. established clients will always take more than 30 days to pay, especially when they get into cashflow difficulties, which would defeat your strict 30 days policy.
Best of luck on your trade
Is all that blubber to hide the fact you just dont know what you are talking about yet pertain to be an accountancy company
Having lost a company in the last real recession in the early eighty's due to Cash flow, I do understand the subject quite well and with that company which was over five years old and started by myself, we had increasing sales every month and the largest sales ever the month we stopped trading as other companies who had accounts with us went under and forced us under
I did learn by my mistake and the present company I own has no borrowing and accounts limited to strictly 30 days and in very limited numbers, this company has run very well since 2003