I think the main thing letting your site down is that as a customer landing on your home page you give conflicting impressions.
the name doesn't reflect what you sell, along the top you have fancy dress only but then main body is images of clothing, bags , make up etc.
You need to find your niche and start with that first.
Also the actual product images do not sell the items enough, ie the ladies fashion, these would look much better on 'real' people as the clothes would hang better.
At the moment you have a bit of everything, go back and decide what it is you are going ot concentrate on , who your competition is , and what your USP is , ie what do you offer that they don't.
You also need more product info to sell something, take this for example
http://www.fantasywardrobe.co.uk/embossed-print-dress-p-1868.html
Your description tells me nothing whatsoever about this item at all, You have to sell it to me, give the customer detailed descriptions, tell them why they must buy it!
Because at the moment it simply looks like a cheap dress.
Sorry if anyone has already covered these points, I haven't gone through all the old posts.
also you rabout us page needs looking at too
'The best way to contact us is by email as we work 24/7 and this will get you a quick response'
you need to change the wording here doesn't instil any confidence at all.
you need a contact telephone number also, even if yu can't answer it get an answer machine.
You would be surprised at how many telephone orders we pick up.
Good luck though, there are good points too so don't feel too disheartned.
