Virtual PA

[Shaggy]

Anyone out there ever used or are using these new call centre PA systems like, AlldayPA and Miss Moneypenny.

All our team work from home, and it would be ideal to have a central 'person' to answer and distribute our calls, as our central number which rings round is getting somewhat tedious.

Your feedback would be much appreciated...

 

[Desmond Brambley]

You could always try http://www.armchairanswers.co.uk/index.html as far as I know they offer an excellent service

 

[gary]

I've used alldayPa before and didn't have any problems. All they can do though is take messages or re-route calls, but be warned that re-routing can work out expensive, so check the prices and do your maths. alldayPA is 24hrs which is useful if you need that, Moneypenny is pretty much 9-5 and after hours there's voicemail.

 

[buying_it]

The Virtual Office give a fantastic service - they offer post handling, PA services, call routing. You can even have a central London address/number for your clients.

If you already have a forwarding number you would just divert it to one of their lines and they would answer it in your company name and then do the ring round to find the people they should be forwardind the call to.

They are incredibly professional - I have been using them in some of my other businesses for years! I couldn't live without them now.

Andy

 

[VeryMark]

We use alldayPA who we find generally efficient and give a good first impression to our clients. If you cannot take the call, an sms and/or email message is sent to your mobile/pc. Clients can also get through regardless of your location - I have even taken a call on my mobile while in Portugal and Greece.

The times I ring people and the phone just rings and rings or there is just an answerphone/voicemail message and people just don't seem to realise the poor impression it makes!

 

[annethedonn]

Hi Sharaz

You have come to the right place as I run a company who deals with all aspects of the virtual office and we have numerous virtual assistants who can assist you with whatever you require. Be it just taking messages from re-routed calls, to a full blow PA service. Please feel free to contact me for more information or if you require a quotation. We are currently offering 30% discount to all new UK customers and our prices are only a ballpark figure so are completely negotiable.

I look forward to hearing from you.

 

[Black sheep]

hi all. Anyone know of a virtual office in south wales or around these parts,or have used one , post handling a full pa service ect any feed back would marvellous.thanks

 

[annethedonn]

Yes Black Sheep, as explained above, we can help you as we have virtual offices all over the UK & even in the US.

Please contact me at email below if you want more info or visit the website. (see above post)

Hope to hear from you.

 

[matt@ansaback]

Hi, I am from a virtual office ! We have hundreds of clients and currently work with hundreds of companies that would like the same sort of services, transferring calls, taking messages 24/7/365.

Here at Ansaback, we understand how important every phone call is to your business. Every call could be a potential customer, an order or an important message. We know how important it is to the success of your business that you provide a 'live' interface to your customers. Not just 9 to 5, but 24 hours, 7 days a week if necessary. That's why we've developed a range of cost-effective 'live' inbound telephone support services.

·24-hour customer service line, no need for 24-hour staff and office overheads.
·Emergency Call Out
·Order Lines or Catalogue Requests
·Handling the response to advertising or mailing campaigns.
·Overflow call handling, taking calls while your staff are busy on calls.

Ansaback becomes a satellite of your organisation, providing seamless telephone services, with all calls answered in your company name, by operators fully conversant with all relevant aspects of your business.

Whatever your requirements, we have operators ready to take your calls 24 hours a day, 7 days a week, 365 days a year.

Please visit our website at www.ansaback.co.uk or if you have any questions at this stage please feel free to drop me a line on 01473 321815, or on email at [email protected]

 

[crichmond]

One of the very best is Kathryn Williams of Completely Organised. She works mostly with local businesses and groups and you can find her website at www.completelyorganised.co.uk.

Please tell her I recommended her if you call.

Regards
Christine