UPS brokerage fee

[Yana Borda]

UPS are charging me £1,119 of brokerage fee, government charges + VAT to import personal belongings from Dublin to UK, when the shipment should have been exempt from custom duty due to transfer of residence relief. I wasn't aware I needed to file the ToR1 form so filed it late, which is fine happy to pay the £277 of duty and claim it back however UPS is charging over £700 + another £200 of VAT on top of that which is not recoverable when I should have been exempt in the first place. The total value of the parcels declared were only £700 to make things worst.


Can I dispute the amount any way?

 

[Customs Geek]

Ok You are aware this is a business forum?
Both customs duty and VAT are charged at import. VAT is charged on the goods value and the duty. If you think you have been overcharged then you can make a reclaim to customs. www.gov.uk/guidance/how-to-apply-for-a-repayment-of-import-duty-and-vat-if-youve-overpaid-c285. You will need to get info from UPS .
If you think you have been overcharged by UPS then take it up with them.