Trustpilot Free Plan features?

[Jamez Anderson]

Does anybody know what the features are of the TrustPilot free plan?

 

[Merchant UK]

Can't see any Free Plans??

Cheapest is £75 a month?

http://business.trustpilot.co.uk/plans

There is a free trial for 14 days which i guess is the full package and expires after 14 days

 

[Jamez Anderson]

The free plan is mentioned under the paid for plans.

 

[Merchant UK]

The free plan is mentioned under the paid for plans.

I would imagine it to be the same as the full package only it runs out after 14 days, as its free why don't you try it and see, then you'll know what you'll get

 

[Jamez Anderson]

You can't close an account once it's opened so I don't want to try it without knowing the features of the free account. The free account has a trial of all the features of the paid for account then you lose those features and you get limited features - those features are not stated.

I'm looking for someone who is still using their free account after the trial to tell me the features of the free account.

 

[Merchant UK]

You can't close an account once it's opened so I don't want to try it without knowing the features of the free account. The free account has a trial of all the features of the paid for account then you lose those features and you get limited features - those features are not stated.

I'm looking for someone who is still using their free account after the trial to tell me the features of the free account.

It won't be a free account after the trial, it says on the website that they contact you and discuss the best plan for you after the trial so i guess each person would be different dependant on what their website requires.

When the free account ends you either go for a paid up plan, which they will discuss with you or you can decide against it and not use them at all.

You can't close an account once it's opened so I don't want to try it without knowing the features of the free account.

But thats upto you if you decide to still use their code on your site, if you don't want to use it just delete the code, Your 14 days trial will come to an end and thus your account will be closed.

I used the free trial and then decided it was too expensive to continue. The Free trial is the same as the paid version, only it runs out after 14 days

What does the 14-day trial include?
The 14-day trial includes all the features you can find on Trustpilot except for "Unique links" which are custom-designed for only Enterprise clients. In addition, we will give you 300 kickstart credits to help you maximise reviews from your recent customers. We'll make sure you start collecting reviews in no time at all. You'll see a difference even before your trial period has ended.

 

[Jamez Anderson]

Thanks for your help but as I said before I'm looking for someone who uses the free plan to tell me about it. You don't use the free plan so you can't help me. I know for a fact that they have a free plan after the trial ends.

If you use them for a trial and get bad reviews then the reviews stay there in your public profile. You can't close your account so the reviews stay there. People will think those bad review sum up my business when in fact I may be using a different review site instead where I have positive feedback.

 

[14Steve14]

This may seem silly to say, but have you thought of asking trust pilot. They would know.

 

[Jamez Anderson]

They are elusive about the features of the free plan.

 

[JPMiddleton]

The free plan does exist and it just allows you to reply to reviews and report dodgy ones to Trustpilot.

 

[Jamez Anderson]

Seems you no longer need people to have a twitter account to post a review which is good.

 

[ryedale]

We started off with the free plan and then got them down to £50 a month with the first month free

It's been really good for us so far