comments about the website:
that image: it puts me off at my age (not far off 40). are you sure it doesn't put other people off?
there's not much to click on to take me forward, and tell me more. it almost appears as if i've got to register before i can do anything (that may not be true but that's how it appears to start with)
yeah, there's just not much to click on to go to. oh, one thing you can click on is the logo, which takes you to... the page you're already on. so many website link to their home page from their home page. why do that?
hmm, when i click guest search i get taken to... a entirely blank empty page. i'm going to guess javascript is necessary to see that page possibly? well i haven't got javascript turned on, so i just deserve a blank page do i? (that's what's referred to as inaccessible).
ok, i've turned on javascript (i always have it turned off for various reasons i won't go into, so do some other, not that many i'll grant you, but then a lot of mobile devices don't have javascript,... blah blah blah, in short, why cut off accessibility to some people?) and yup, it was the lack of javascript which got me a blank page, now i can see one... ah and i notice some more pages to go to "Home | About us | FAQs | Contact Us | Terms | Privacy Policy " -- were they there before on the home page? if so they were so small i didn't notice them, only just noticed them. About Us: yes that's the kind of page i expected to be able to go to from the home page, which probably was there but i missed. very small type. retired people, they're older so less likely to have such great eye sight. and the FAQ page, that's the kind of page i expected to be able to go to from the home page (which you probably can -- yup i've just gone back and that little menu is there on the home page, tiny, nearly off the page).
i think your website falls short! sorry. you need to put yourself in the shoes of your visitors, (and to do that you need to know who those are) and accomodate and help them -- content, organisation, features etc. based on what they'd find useful -- find out what their goals are and why they have those goals, then with that knowledge use your imagination/common sense to come up with things which help them achieve that goal (in the context of what you/your site does of course)