Tracker for cars..& Payment...fraud or not?

[centurion fire]

Long story short....had a BMW X5...needed tracker system for insurance purposes....works by annual subscription...paid annually via debit card...no DD or CC.
Sold car last year..had cherished number on it so informed them so that new owner could register...Feb this year....£132 out of my current account without permission/notification or anything!!
Did not know until I received a thanks for the payment receipt...which I phoned them to inform had been sent to me by mistake!!!

When i spoke to tracker they informed me I would not receive a refund they don't do them!!

Its after 5 pm and the bank/tracker are now shut!!

This can not be legal??/ CAN IT???

 

[khalid1]

If you have agreed a yearly direct debit tracker are quite in their right to take the money. Most companies with payment agreements like this require 30-60 days in writing to cancel.

I would check out the T&Cs associated with your purchase or ask the company for a copy of them.

 

[centurion fire]

As said no DD agreement no CC payment simply paid out of current account when requested!!!

 

[wordsinart]

Mate - you had a BMW X5 - you can afford it!

It's the credit crunch, surely these cowboys are allowed the odd mistake or two?

 

[computaguy]

If you want a different kind of tracking system for your next motor call me! Ay least we get paid by standing order... no DD errors there.

Cheers

Chris

 

[Emily Caver]

Hi guys:
I think that with this actual crisis having a BMW is a very expensive toy. You could consider thinking in a new car.
What do you think?
Emily Caver
Designer
Tokyo

 

[centurion fire]

Emily is maybe right these cars do cost....and you dont get much for your money than an executive chair on wheels!

The make of car was only mentioned to reiterate that this type of vehicle "insisits" on such a system being fitted!

Maybe next time I shall speak to Chris ! :redface:

But cant see me in a Toyota....sorry

 

[Simon-M]

Wow, criticising your choice of car when asking about a repeat payment. That one just about trumps anything

What ya driving now Baz?

 

[centurion fire]

Just the missus round the bend...Si

 

[Simon-M]

Just the missus round the bend...Si

That's a given Bazza

 

[Mister B]

Just because you own an X5 doesn't give them the right to stitch you up.

When you "informed them" did you not cancel/transfer the subscription then?

Mister B

 

[cycloneuk]

Hi guys:
I think that with this actual crisis having a BMW is a very expensive toy. You could consider thinking in a new car.
What do you think?
Emily Caver
Designer
Tokyo

If he can afford to run the car then why not.