tiger commerce
- Thread starter dave1928
- Start date
I use Tiger Commerce and I can't rate it high enough.
It's fantastic - so simple to use, clean interface and has all of the features you can think off.
They have been developing the Shop Design area (which is what I think 'paretowasright' was remarking about?) so now you can do loads of cool stuff and make your shop look very professional.
They also have a ton of services available throguh their Services Shop which, if you can't do things well enough yourself e.g. design, they help you out.
A brilliant platform and a brilliant service. You won't be dissapointed.
It's fantastic - so simple to use, clean interface and has all of the features you can think off.
They have been developing the Shop Design area (which is what I think 'paretowasright' was remarking about?) so now you can do loads of cool stuff and make your shop look very professional.
They also have a ton of services available throguh their Services Shop which, if you can't do things well enough yourself e.g. design, they help you out.
A brilliant platform and a brilliant service. You won't be dissapointed.
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Never used it, but they should be had over their false advertising with the price! On their comparison page they show themselves as lower than EKM etc when in fact EKM (love em or hate em) are £19.99 per month inc VAT and Tiger are £17.99+VAT = £21.14!!!
Personally I'm happy with my own provider, whose cheaper than the pair of them and its a great product, but if I was EKM I would be demanding that Tiger show a genuine price comparison on their site!
Personally I'm happy with my own provider, whose cheaper than the pair of them and its a great product, but if I was EKM I would be demanding that Tiger show a genuine price comparison on their site!
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- Original Poster
- #5
Boho.....if ekm is including vat then your quite right, but ekm do have extras like the £50 set up fee and most importantly they charge extra for hosting and even domain from what i could gather so the end result is quite a bit dearer per month, than the stated £19.99.
EKM is the second firm on my list....but unless i find any different in the next week or so i will be going for tigercommerce i think
EKM is the second firm on my list....but unless i find any different in the next week or so i will be going for tigercommerce i think
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EKM do include VAT, as do Internet Retailer who are £18.95 per month inc which includes the cost of hosting (I thought EKMs costs included hosting as well, otherwise I'm not sure how its a hosted service?) dont be sold on the hype, I think Tiger is just dressing it up better, but I think overall there is not much difference, you still need to buy a domain - and I would always buy the domain yourself anyway to ensure its registered in your name, or else use a company that definitely registers it in your name - which I know Internet Retailer, Open Mind & AWebApart do.
Whats more critical is to think of what you're going to need - does it integrate with the appropriate payment providers for example -such as Protx or Worldpay who are the leading PSPs and does it have many UK/EU based payment providers integrated in case you want to change in the future.
Does it have the ability to easily add and change things, can you add customers manually - so if you go to an event and pick up customer details/sales you can add them at a later stage, can you manually add orders, can you send out marketing newsletters to your customers automatically through the admin, add discount codes etc.
How many product images can you display per item and how many items can the software handle, is it unlimited, or do you have to pay to move onto a version capable of handling unlimited products.
Where is the support based, is it UK, what about the servers themselves are they UK? Is it free support or a chargeable phone support, or email only support?
Once you sit down and think about what your site is going to do and what functionality you need from your site in order to achieve that then it should start to steer you as to what will be best overall.
Looking at what it pupports to do, given the choice between EKM & Tiger, Tiger does look potentially more capable and a more logical admin system. I found EKMs admin system quite hard going and not very user friendly when I did some work for a customer not that long back especially after being used to my straightforward easy to navigate back office layout & functionality.
Whats more critical is to think of what you're going to need - does it integrate with the appropriate payment providers for example -such as Protx or Worldpay who are the leading PSPs and does it have many UK/EU based payment providers integrated in case you want to change in the future.
Does it have the ability to easily add and change things, can you add customers manually - so if you go to an event and pick up customer details/sales you can add them at a later stage, can you manually add orders, can you send out marketing newsletters to your customers automatically through the admin, add discount codes etc.
How many product images can you display per item and how many items can the software handle, is it unlimited, or do you have to pay to move onto a version capable of handling unlimited products.
Where is the support based, is it UK, what about the servers themselves are they UK? Is it free support or a chargeable phone support, or email only support?
Once you sit down and think about what your site is going to do and what functionality you need from your site in order to achieve that then it should start to steer you as to what will be best overall.
Looking at what it pupports to do, given the choice between EKM & Tiger, Tiger does look potentially more capable and a more logical admin system. I found EKMs admin system quite hard going and not very user friendly when I did some work for a customer not that long back especially after being used to my straightforward easy to navigate back office layout & functionality.
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Boho - You are talking nonsense.
I've just checked on EKMs website: ekmpowershop.com/terms.asp
Now read this little bit under their PAYMENT POLICY:
"All Charges are exclusive of VAT and any other applicable purchase tax, import, and all other duties. Any failure by the Client to pay any fees due under these Terms and Conditions on the date specified shall be deemed to be a "material breach" of these Terms and Conditions. "
Oh dear... your argument against Tiger Commerce is totally inaccurate. You really should get all the facts before making such unfounded comments and putting down companies for 'false advertising'.
The Tiger Commerce comparison chart is fair, is accurate and quite rightly, puts Tiger above EKM.
In fact, because you have to read through all the terms and conditions before you understand that EKM apply the VAT, wouldn't you agree that it's EKM who are the ones who are doing the false advertising more??? - they don't put anywhere on their site (+VAT) or anything like this against their pricing. Look at Tiger Commerce ecommerce free trial page: tigercommerce.co.uk/ecommerce-free-trial - it clearly states that the £17.99 has VAT added to it.
For 'dave1928' - Tiger and EKM are very closely matched. There isn't much difference in their features, pricing and general offering. However, in my opinion, Tiger is better and do offer better support services. Also, with Tiger there isn't a signup fee - unlike with EKM.
Simple choice in my opinion.
I've just checked on EKMs website: ekmpowershop.com/terms.asp
Now read this little bit under their PAYMENT POLICY:
"All Charges are exclusive of VAT and any other applicable purchase tax, import, and all other duties. Any failure by the Client to pay any fees due under these Terms and Conditions on the date specified shall be deemed to be a "material breach" of these Terms and Conditions. "
Oh dear... your argument against Tiger Commerce is totally inaccurate. You really should get all the facts before making such unfounded comments and putting down companies for 'false advertising'.
The Tiger Commerce comparison chart is fair, is accurate and quite rightly, puts Tiger above EKM.
In fact, because you have to read through all the terms and conditions before you understand that EKM apply the VAT, wouldn't you agree that it's EKM who are the ones who are doing the false advertising more??? - they don't put anywhere on their site (+VAT) or anything like this against their pricing. Look at Tiger Commerce ecommerce free trial page: tigercommerce.co.uk/ecommerce-free-trial - it clearly states that the £17.99 has VAT added to it.
For 'dave1928' - Tiger and EKM are very closely matched. There isn't much difference in their features, pricing and general offering. However, in my opinion, Tiger is better and do offer better support services. Also, with Tiger there isn't a signup fee - unlike with EKM.
Simple choice in my opinion.
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neilly_smiff thanks for the correction, I've actually just gone on their online chat to double check the price and you're quite correct that EKM do charge VAT on top and so are more expensive, and your right in which case EKM are the ones who are falsely advertising as its not anywhere that I found easily visible on their site
I never disputed that Tiger had it visible, I disputed that they didn't include the VAT element in their comparison table, as it would be better and clearer if all of the comparisons were done on true cost.
I'm not defending EKM - if you actually read my other posts you'll see quite clearly I'm no fan of theirs and I did say that in a direct choice between EKM or Tiger, Tiger looked to be the better of the two.
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There was nothing obvious on the Tiger site regarding any other costs mind you - such as domain name etc? As you're already using them perhaps you could enlighten us as to what is/isn't included and what any additional costs are?
I know EKM for example charge for domain names.
Also whats your own Tiger shop address? It would be useful to see a shop in practice.
Also my other points, such as what payment providers are supported and where is it hosted, plus what support you get, they are all still critical regardless of provider!
I know EKM for example charge for domain names.
Also whats your own Tiger shop address? It would be useful to see a shop in practice.
Also my other points, such as what payment providers are supported and where is it hosted, plus what support you get, they are all still critical regardless of provider!
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Hang on a cotton picking minute.... neilly_smiff just what exactly is your affiliation with Tiger??
Contact details for Tiger Ecommerce:
G-Forces Web Management Ltd
Corbin Business Park
Caring Lane
Bearsted
Kent
ME14 4NJ
Tel: 0844 770 6877
Fax: 0845 055 9038
Contact details for your website - which I just found in the intros
Squadron Leader
Corbin Business Park
Caring Lane
Bearsted
United Kingdom
ME14 4NJ
Telephone: 0845 872 5390
Fax: 0845 055 9038
So...how neutral actually are you??
My point to the OP stands - I have no axe to grind over any particular provider, its all horses for courses, the important thing is what do you want the site to do and what can it do/does it do.
Contact details for Tiger Ecommerce:
G-Forces Web Management Ltd
Corbin Business Park
Caring Lane
Bearsted
Kent
ME14 4NJ
Tel: 0844 770 6877
Fax: 0845 055 9038
Contact details for your website - which I just found in the intros
Squadron Leader
Corbin Business Park
Caring Lane
Bearsted
United Kingdom
ME14 4NJ
Telephone: 0845 872 5390
Fax: 0845 055 9038
So...how neutral actually are you??
My point to the OP stands - I have no axe to grind over any particular provider, its all horses for courses, the important thing is what do you want the site to do and what can it do/does it do.
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Dave..
Payment gateways for Tiger are:
Taking a look through the help page http://www.tigercommerce.co.uk/help Tiger definitely looks like it is more powerful/user friendly than EKM, but if you haven't already then I would advise testing out trial versions of both and just seeing what suits you best.
The template layout is certainly quite clean and attractive - my only reservation is that you are committed to that layout http://www.tigercommerce.co.uk/help/view/102 (although you can apply any design to it) which might restrict you if you wanted something completely different, though thats not uncommon for many hosted solutions - my own host has a web design service which means that you can have something entirely bespoke, but thats quite unusual when you look at most template driven providers.
Payment gateways for Tiger are:
- PayPoint.net Complete Solution 'Fast Track'
- PayPoint.net Gateway 'Lite' or 'Professional'
- Google Checkout
- Protx
- Barclays ePDQ CPI
- PayPal
- WorldPay
- HSBC
- Credit Payment Facility
- .co.uk - £35 plus VAT for 2 years
- .com - £60 plus VAT for 1 year
Taking a look through the help page http://www.tigercommerce.co.uk/help Tiger definitely looks like it is more powerful/user friendly than EKM, but if you haven't already then I would advise testing out trial versions of both and just seeing what suits you best.
The template layout is certainly quite clean and attractive - my only reservation is that you are committed to that layout http://www.tigercommerce.co.uk/help/view/102 (although you can apply any design to it) which might restrict you if you wanted something completely different, though thats not uncommon for many hosted solutions - my own host has a web design service which means that you can have something entirely bespoke, but thats quite unusual when you look at most template driven providers.
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Hi Everyone,
I was just about to go for Tiger's premium package with their top design etc but have now been totally put off! Tiger are clearly miss leading us and neilly_smiff is obviously associated to Tiger's business and these tacky disgusting sales techniques make me so angry. I will not be using Tiger now I am going to take a look at Magento
Seems as though neilly_smiff has been had!
I was just about to go for Tiger's premium package with their top design etc but have now been totally put off! Tiger are clearly miss leading us and neilly_smiff is obviously associated to Tiger's business and these tacky disgusting sales techniques make me so angry. I will not be using Tiger now I am going to take a look at Magento
Seems as though neilly_smiff has been had!
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Hi Rosco
If its the case then to be honest its not that uncommon, dont let it deter you if the Tiger software is the most suitable for you, I suspect neilly_smiff is either Tiger, or a reseller based on the same site, but either way whilst the tactic is underhand it doesn't mean the product is bad. I can understand your issue though - I have the same prob with my experiences of EKM.
I see from other posts that you have an Ebay shop, something Tiger do seem to have is the capability to post products to Ebay, is that what attracted you to it in the first place?
Not used Magento, but I know there are a few people on UKBF who do, so if you do a keyword search on Magento you may find a few threads on here with people you can talk to and see if its right for you.
Dependent on what it is you're looking for dont dismiss the other UKBF hosted providers on here, we have some pretty good guys on here with lots of happy customers - Open Mind, Awebapart, Internet Retailer, Shopmaker etc
If its the case then to be honest its not that uncommon, dont let it deter you if the Tiger software is the most suitable for you, I suspect neilly_smiff is either Tiger, or a reseller based on the same site, but either way whilst the tactic is underhand it doesn't mean the product is bad. I can understand your issue though - I have the same prob with my experiences of EKM.
I see from other posts that you have an Ebay shop, something Tiger do seem to have is the capability to post products to Ebay, is that what attracted you to it in the first place?
Not used Magento, but I know there are a few people on UKBF who do, so if you do a keyword search on Magento you may find a few threads on here with people you can talk to and see if its right for you.
Dependent on what it is you're looking for dont dismiss the other UKBF hosted providers on here, we have some pretty good guys on here with lots of happy customers - Open Mind, Awebapart, Internet Retailer, Shopmaker etc
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I only found the ebay bit on the Tour page.
£249 a month is hideously expensive and I'm not convinced its very justifiable either, it seems seriously overpriced, I get most of that free where I am, the design side can be done for £700 and even with the SEO package on top it wouldn't equate to £249 a month - at almost £3k you're starting to spend the kind of money you could spend on a having a bespoke website.
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I did a joint venture with the company that created the software although back then it was called e-Trade Pro. I've always said that I use them for our website - in fact I did this in my first post.
I wouldn't know as much as I do about them without using the software for the period of time I have.
The ebay importer is useful tool. We use it to export products onto eBay. All the items are automatically populated with details from the listing in our shop. I get the impression people think it's linked to the £250 package which it isn't - its with their basic package too.
I wouldn't know as much as I do about them without using the software for the period of time I have.
The ebay importer is useful tool. We use it to export products onto eBay. All the items are automatically populated with details from the listing in our shop. I get the impression people think it's linked to the £250 package which it isn't - its with their basic package too.
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I did a joint venture with the company that created the software although back then it was called e-Trade Pro. I've always said that I use them for our website - in fact I did this in my first post.
I wouldn't know as much as I do about them without using the software for the period of time I have. I just really like it and want to tell other people about it.
The ebay importer is useful tool. We use it to export products onto eBay. All the items are automatically populated with details from the listing in our shop. I get the impression people think it's linked to the £250 package which it isn't - it's with their basic package too.
On another note, if you wanted a good review of Magento - you should Google this: 'The PeC Review: Magento Is the Open Source Powerhouse' - It stands out as being one of the best open source solutions out there.
Practical eCommerce are soon to be revealing a totally independent review of the worlds leading shopping cart platforms for merchants. They know it's a huge task but they are undertaking it:
Calling All Carts
Practical eCommerce is soon to publish our first annual "Shopping Cart Roundup" guide. The purpose of this PDF guide is to help ecommerce merchants locate the right cart for their businesses. Well explain the shopping cart features that we believe are important to look for, as well as the relative merits of licensed carts, hosted carts and open-source carts. Well cite common mistakes that merchants make in choosing shopping carts.
Well also provide a list of every shopping cart licensed, hosted and open-source that we are aware of worldwide. There are hundreds of them, and our list will be, to our knowledge, the most comprehensive.
I wouldn't know as much as I do about them without using the software for the period of time I have. I just really like it and want to tell other people about it.
The ebay importer is useful tool. We use it to export products onto eBay. All the items are automatically populated with details from the listing in our shop. I get the impression people think it's linked to the £250 package which it isn't - it's with their basic package too.
On another note, if you wanted a good review of Magento - you should Google this: 'The PeC Review: Magento Is the Open Source Powerhouse' - It stands out as being one of the best open source solutions out there.
Practical eCommerce are soon to be revealing a totally independent review of the worlds leading shopping cart platforms for merchants. They know it's a huge task but they are undertaking it:
Calling All Carts
Practical eCommerce is soon to publish our first annual "Shopping Cart Roundup" guide. The purpose of this PDF guide is to help ecommerce merchants locate the right cart for their businesses. Well explain the shopping cart features that we believe are important to look for, as well as the relative merits of licensed carts, hosted carts and open-source carts. Well cite common mistakes that merchants make in choosing shopping carts.
Well also provide a list of every shopping cart licensed, hosted and open-source that we are aware of worldwide. There are hundreds of them, and our list will be, to our knowledge, the most comprehensive.
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Okay ignoring pretty much all the posts after the first 3 posts, how have people actually found using Tiger Commerce? Were you impressed with the functionality? How do you think it could be improved if at all? I do believe these were the questions originally asked.
I am associated with Tiger Commerce and is always good to hear feedback. I am very well aware of our "competition'' but if there is any functionality that you believe is great that Tiger does not have please feel free to mention.
I am associated with Tiger Commerce and is always good to hear feedback. I am very well aware of our "competition'' but if there is any functionality that you believe is great that Tiger does not have please feel free to mention.
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Hmm well perhaps you could also answer the questions raised regarding whether the functionality I queried is available, location of servers, actual method of support given etc etc as well? The tiger website although giving some screenshots is not very clear on the details of exactly what you get, what it does and is capable for the various packages, and not everyone wants to have to try the demo in order to find this info out.
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D
Deleted member 9840
Matt, I have been looking into e-commerce a lot recently and out of all of them i like Tiger the best.
The only trouble is, twice i have signed up for the trial, and twice i have been unexpectedly busy with other things so my 7 days has run out.
Could you reactivate my account for say a month?
Cheers
Steve
The only trouble is, twice i have signed up for the trial, and twice i have been unexpectedly busy with other things so my 7 days has run out.
Could you reactivate my account for say a month?
Cheers
Steve
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Well with regards to functionality you have asked about Ebay functionality and yes it does integrate with Ebay so you can have products from your shop listed on Ebay (obviously as long as you have an Ebay account).
As for support just like it says on the packages it is free. You e-mail us at [email protected] or alternatively there is the telephone number that is visible on the right hand side of the website at www.tigercommerce.co.uk. If you want to know about the skills and expertise that sit behind Tiger Commerce have a look at www.gforces.co.uk as G-Forces owns Tiger Commerce.
In terms of showing perspective clients what is involved in the packages how would you suggest Tiger shows its software? The packages are listed on the site, you can have a 7 day free trial if you wish where obviously you can view the software at your lesiure and above that there are video tutorials.
As for support just like it says on the packages it is free. You e-mail us at [email protected] or alternatively there is the telephone number that is visible on the right hand side of the website at www.tigercommerce.co.uk. If you want to know about the skills and expertise that sit behind Tiger Commerce have a look at www.gforces.co.uk as G-Forces owns Tiger Commerce.
In terms of showing perspective clients what is involved in the packages how would you suggest Tiger shows its software? The packages are listed on the site, you can have a 7 day free trial if you wish where obviously you can view the software at your lesiure and above that there are video tutorials.
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Hi Steve,
Yeah I see no reason why we can't sort something out for you for this trial. Do you want to give us a call or send me a PM of your contact details so we can chat about your trial site like what is its demo url etc.
Kind regards
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I have been using Tiger for the last couple of months and although I am still working on the site I find it easy to use and modify.
No problems for me with this software and the tech suport is excellent.
My site is www.trendycolours.co.uk by the way
No problems for me with this software and the tech suport is excellent.
My site is www.trendycolours.co.uk by the way
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D
Deleted member 9840
Just had a chat on the phone with Matt.
He has just granted my request, thoroughly decent chap. Excellent service.
Thanks Matt
Steve
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Highly recommended, we have a number of clients who rave about Magento for their shopping cart / ecommerce, and keeps evereything under your control unlike a SaaS solution.
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Your site is showing as deactivated?IMy site is www.trendycolours.co.uk by the way
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Strange question, you could just have a live demo instead of making people have to sign up, like a number of other ecommerce providers do! Internet Retailer, EKM, AShop, Rentacart, Pace - its really not that hard to find a huge number of providers who dont expect registration first!
A simple clear feature list, broken down by package would also make things quicker at a glance - like this http://www.eprovider.net/compare.htm
I got fed up going round & round the Tiger website looking for all of the answers to my questions, personally I think you're making it too hard, for the sake of having a glossy site, its should be quick and easy to go to the packages list and see exactly what I get for £17.99 and to take a quick link into a would-be shop from an admin and customer perspective and make a decision if I like the look of it or not, maybe after that I would then take the trial but I shouldn't have to do it in order to see the product - the reason sites such as EKM, Internet Retailer, Pace etc are such quick wins are because these barriers to purchase are not placed in a customers way.
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Tiger Commerce are working on a Flash Movie to demonstrate the Shop Front and its features at the moment. It will be available under the Tour page. The movie will demonstrate the superior features and functionalities within the platform.
BoHo, we will let you know the moment it is up so you can be first to scrutinise.
We are also working on another section to the website. This will highlight the out-of-norm features that other leading providers may not have.
To be honest, whilst understanding the need for a features list, people can find them terribly boring. However, having said that we have considered doing a huge feature list like our competitors which we've spoke about to a number of our clients but they felt it would send them to sleep.
Good point re: the facility to view a shop (admin area and shop front) without having to sign up for the trial ... I'll get back to you on that one .
If anyone else would like to suggest anything please fire away and hope you like the movies soon to appear on the website.
I hope this helps.
BoHo, we will let you know the moment it is up so you can be first to scrutinise
.We are also working on another section to the website. This will highlight the out-of-norm features that other leading providers may not have.
To be honest, whilst understanding the need for a features list, people can find them terribly boring. However, having said that we have considered doing a huge feature list like our competitors which we've spoke about to a number of our clients but they felt it would send them to sleep
.Good point re: the facility to view a shop (admin area and shop front) without having to sign up for the trial ... I'll get back to you on that one .
If anyone else would like to suggest anything please fire away and hope you like the movies soon to appear on the website.
I hope this helps.
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C
CaffeineFrenzy
Hi folks,
I've recently signed up for the basic shop package with Tiger Commerce, and for the record, I don't have any other business connection with them.
Customer Service / Support
They have a support email address, support telephone number and a forum. Support emails are often answered the same day. If you telephone you don't get an automated system, you do get professional yet friendly staff answering queries. I'm not sure what the ongoing policy will be with the forum, but currently a lot of the posts receive comment/assistance from G-forces. There are also some introductory videos during your trial period to nudge you systematically through some basic setup. Personally I'd like a bit more information in the helpfile, to avoid firing so many questions at support and the forum, and then having to wait for an answer.
G-forces seem to be actively seeking feedback currently, and listening to their users. Yes I know, a truly shocking attitude from a business!
Shop admin interface
The shop admin. interface is intuitive, and with the exception of some functionality referred to as 'Features Mgmt' pretty quick. I'm reasonably PC literate, but the shop interface does appear to cater very well for those who are not. There is a tree view for setting up categories and products which is simplicity itself, allowing drag and drop movement of categories and products should you need to reorganise them. Other functionality is laid out logically, and can be accessed as you're ready for it. There are too many functions to go into here, PM me if there is anything you particularly want to know.
The negatives
Setup of your PSP account(s) is probably quite straightforward, but there is a lack of documentation regarding specifically which of the various Providers accounts are supported, and what the necessary steps to set them up are. I think it's a case of G-forces not having forseen our questions, and I imagine they'll address this quite quickly.
There is import/export functionality for products and category information that in theory lets you bulk edit via a CSV. You can't use it with the Features Mgmt. functionality however, so once you go down that route, the import/export functionality is effectively not available to you. A serious flaw in my view.
The eBay functionality looks as if it could be very nice, allowing you to pick up a Tiger Shop inventory listing, and auto-populate much of it's detail into a draft listing for eBay that you may then edit. Unfortunately you can't currently select fixed price listing with multiple items, and if you could, the 30 day duration option is absent. So those of us with eBay shops aren't really supported.
I've recently signed up for the basic shop package with Tiger Commerce, and for the record, I don't have any other business connection with them.
Customer Service / Support
They have a support email address, support telephone number and a forum. Support emails are often answered the same day. If you telephone you don't get an automated system, you do get professional yet friendly staff answering queries. I'm not sure what the ongoing policy will be with the forum, but currently a lot of the posts receive comment/assistance from G-forces. There are also some introductory videos during your trial period to nudge you systematically through some basic setup. Personally I'd like a bit more information in the helpfile, to avoid firing so many questions at support and the forum, and then having to wait for an answer.
G-forces seem to be actively seeking feedback currently, and listening to their users. Yes I know, a truly shocking attitude from a business!
Shop admin interface
The shop admin. interface is intuitive, and with the exception of some functionality referred to as 'Features Mgmt' pretty quick. I'm reasonably PC literate, but the shop interface does appear to cater very well for those who are not. There is a tree view for setting up categories and products which is simplicity itself, allowing drag and drop movement of categories and products should you need to reorganise them. Other functionality is laid out logically, and can be accessed as you're ready for it. There are too many functions to go into here, PM me if there is anything you particularly want to know.
The negatives
Setup of your PSP account(s) is probably quite straightforward, but there is a lack of documentation regarding specifically which of the various Providers accounts are supported, and what the necessary steps to set them up are. I think it's a case of G-forces not having forseen our questions, and I imagine they'll address this quite quickly.
There is import/export functionality for products and category information that in theory lets you bulk edit via a CSV. You can't use it with the Features Mgmt. functionality however, so once you go down that route, the import/export functionality is effectively not available to you. A serious flaw in my view.
The eBay functionality looks as if it could be very nice, allowing you to pick up a Tiger Shop inventory listing, and auto-populate much of it's detail into a draft listing for eBay that you may then edit. Unfortunately you can't currently select fixed price listing with multiple items, and if you could, the 30 day duration option is absent. So those of us with eBay shops aren't really supported.
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J
James.Dunford
I think it is quite good to be honest!! Check out my site www.floatingaway.co.uk and have a look round, sales are low at the moment but no matter what package store they would be, what do you guys not like with it?
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G
ginantonic
I have apparently "won" 6 months free use of their software (or a free e-commerce website, not too clear which it is!) after entering a competition Tiger did on here - obviously it is hoped I will sign up for the duration after that. I'm at the stage where I really need a well-functioning e-commerce website, but would I be wasting 6 months, only to have to start again if I find their package unsuitable?
(I was absolutely thrilled, by the way, as I have not won anything before...other than a pack of pencils at school once for writing a good story...!)
(I was absolutely thrilled, by the way, as I have not won anything before...other than a pack of pencils at school once for writing a good story...!)
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No idea what that means, but I can state I have not got any connections or benefits from tiger so you might want to get your facts straight before making such ridiculous comments!!!
I have - and its pretty easy to find given it says so on the bottom of my shop
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mattlast005, the tiger website is definitely looking better these days and has more information on there than when I first commented. I still think a quick demo shop that you can use without signing up would be good, as I like probably others prefer not to give out personal emails etc and sign up for things just so that I can test them and would like to be able to have that anonymous play and get a feel for it before perhaps moving into a a more managed test environment.
How easy, and what sort of costs are involved in having a bespoke design added to a shop? Is it something which could be done quite easily and cost effectively if a PSD file was provided, or if that file was pre-coded by someone like PSDCutout?
How easy, and what sort of costs are involved in having a bespoke design added to a shop? Is it something which could be done quite easily and cost effectively if a PSD file was provided, or if that file was pre-coded by someone like PSDCutout?
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On behalf of Tiger Commerce thanks BOHO for your comments. We aim to please.
On one of your previous posts you said how it would be nice if the features of the products could benefit from a design to look clearer. What do you think of this (and this goes for everyone on this forum looking at this thread) - http://www.tigercommerce.co.uk/website-shop.
I notice there have been many comparisons to EKM which is not surprising is they are similar in terms of price. We've just created a new page to our website we hope you will just love - http://www.tigercommerce.co.uk/tiger-commerce-vs-ekm-powershop.
As always it would be great to hear all your comments.
Thanks
On one of your previous posts you said how it would be nice if the features of the products could benefit from a design to look clearer. What do you think of this (and this goes for everyone on this forum looking at this thread) - http://www.tigercommerce.co.uk/website-shop.
I notice there have been many comparisons to EKM which is not surprising is they are similar in terms of price. We've just created a new page to our website we hope you will just love - http://www.tigercommerce.co.uk/tiger-commerce-vs-ekm-powershop.
As always it would be great to hear all your comments.
Thanks
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Hi there,
Sorry, I should have made that more clearer. We now have a PDF on this page in order for you to drill down on what exactly you get. The link is http://www.tigercommerce.co.uk/upload/files/product_overview.pdf
Sorry, I should have made that more clearer. We now have a PDF on this page in order for you to drill down on what exactly you get. The link is http://www.tigercommerce.co.uk/upload/files/product_overview.pdf
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Nice page Matt but you might find it is a big red rag to a rather blunt bull.
Its old news that EKM phone up shop owners using competitors services and try to convince them to change using "made up truths" to achieve this.
I received a call from the owner of a smaller competitor a few months back which came as a surprise at the time. He was asking whether or not anyone from EKM had phoned us.
The reason EKM had phoned him was because he had a similar comparison page highlighting all the reasons to use his service rather than EKMs. From what he said of the conversion, it was more akin to a school ground conversion than a business discussion and he was sufficiently concerned to phone a competitor (us) to talk though the legalities of receiving such a direct verbal threat of action.
You appear to be part of a much bigger group so it will be interesting to see if you get a similar personal experience from them
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