- Original Poster
- #1
Hello,
We are looking for a telephone answering service that would be able to offer the following:
- book appointments for us using their own appointment booking system of some kind
- allow us access to view and change any bookings
- no contract or set up fee
- easy to change to a different plan if needed
- fixed price per month, ideally unlimited number of incoming calls
- Provide a landline line and option to also have an 0800 number
- have a dedicated person/small dedicated group answering our calls (we don't anticipate many calls for the first 2 months, so we probably just need a dedicated person to start)
- Take messages and relay messages via email or text to the right staff
- no surcharges e.g. for hang ups
- coverage - 7 days/week
We may also need a secured credit card payment processing service.
Obviously what we are looking for may be too ideal. I have heard great things about Moneypenny, but it does not seem to offer some of the services we seek.
If anyone has better suggestions, please advise. Much appreciated in advance.
We are looking for a telephone answering service that would be able to offer the following:
- book appointments for us using their own appointment booking system of some kind
- allow us access to view and change any bookings
- no contract or set up fee
- easy to change to a different plan if needed
- fixed price per month, ideally unlimited number of incoming calls
- Provide a landline line and option to also have an 0800 number
- have a dedicated person/small dedicated group answering our calls (we don't anticipate many calls for the first 2 months, so we probably just need a dedicated person to start)
- Take messages and relay messages via email or text to the right staff
- no surcharges e.g. for hang ups
- coverage - 7 days/week
We may also need a secured credit card payment processing service.
Obviously what we are looking for may be too ideal. I have heard great things about Moneypenny, but it does not seem to offer some of the services we seek.
If anyone has better suggestions, please advise. Much appreciated in advance.