Just had a very nice man visit; I don't sign anything with the saleman in front of me, so he phones home and says "Would you like to speak to my boss?" - on the phone : Boss : "Do you know about the cooling-off period?" Noah : "Not between businesses." Boss (misconstruing my response : "Well you have 14 to 28 days and you don't have to commit until we have a recorded telephone call of you saying Yes; we'll leave you with a copy of the contract you've signed now and I'll call you in a week and you can say Yes or No then." Noah : "No". I'm sure he's making this up, but I can't quite believe the gall of it, so maybe there is a very special legislative clause specifically for business contracts with telecomms companies - with an oddly ambiguous "14 to 28 days" term... There isn't, is there?