taxamo ioss

[elbit]

Hi,

Does anyone use taxamo ioss for under euro 150 sales?

I understand that our customer in France will pay for the products via taxamo (ie we don't invoice direct) and i just want to know what the customer user experience is like ie can they pay via credit card or is it bank transfer only?

Ideally i'd also like to know if taxamo can send the invoice via the PEPPOL network ( although i suspect this is asking a bit much).

Thanks, Elbit

 

[DefinitelyMaybeUK]

I don't use Taxamo, but I don't believe your description is correct in how the process works. There is an overview here:
https://docs.assure.taxamo.com/docs/end-to-end-example

In practice, the buyer would only pay the seller in a single checkout payment for goods and VAT via your existing checkout - the buyer does not pay Taxamo directly. Only you, the seller, will pay Taxamo the VAT due along with their handling charge. Taxamo will additionally send a confirmation to the buyer via email.

 

[elbit]

I don't use Taxamo, but I don't believe your description is correct in how the process works.

In practice, the buyer would only pay the seller in a single checkout payment for goods and VAT via your existing checkout - the buyer does not pay Taxamo directly. Only you, the seller, will pay Taxamo the VAT due along with their handling charge. Taxamo will additionally send a confirmation to the buyer via email.

Thanks for your reply.

It all sounds too complicated - plus with the difficulty of splitting our products into under euro 150 packs. and not helped by the issue that French customs (the destination of most of our products) seem to be adding a slight 'random' edge to the process while our corporate and institutional customers are playing all wide eyed in a shock horror that they now have to pay DHL VAT or tva prior to getting the goods - a situation they do all the time with the USA, China imports etc.I am sure it will resolve itself with them having to get used to realising that UK goods are now 'imports'