Suppliers or retailers warranty/guarantee

[rizbit]

Ok you buy 10 pieces of say a lcd tv from mr chang (who thank god is not a dodgy salesman)

You then put them on display on your retail premises. You tell buyers you will give them 1 year warranty.

you sell one piece after 2 days then another after 1 month.

The seller told you you get 1 year warranty.

BUt the thing is say the second one you sold after a month would the buyer still get 1 full years warranty or 1 year minus one month?

Because if the product is returned to you for repair you have to return it to your supplier who gave you a waranty from the date you purchased from him.

Have i got it wrong.

Maybe someone can give a better model to understand the concept

 

[LicensedToTrade]

The contract between you and your supplier is an entirely different contract to the one you enter into when you sell something as a business to a consumer.

Most reasonable manufacturers will offer a manufacturers warranty that begins once the product has been sold. Again this is an offer to the consumer from the manufacturer and is in addition to the consumers statutory rights as defined in the Sale of Goods Act and where applicable the Distance Selling Regulations.

Remember that when you sell something to a consumer then the SoGA applies to YOU not the manufacturer alone. It is your responsibility to ensure that the goods you sell are Fit for purpose, as described and of satisfactory quality. If the consumer has grounds to despute either of these conditions then they can take it up with you in the first instance.

 

[kulture]

Just to agree and clarify licensced to trade said. The consumer has no contract with the manufacturer. The consumer only has a contract with the retailer. As retailer you have to be in a position to refund, repair, or replace, if a fault develops. The manufacturer has no obligation whatsoever.

Most manufacturers offer warranties as a marketing essential. After all who would buy a tv make where the manufacturer did not stand by their products.

A sensible retailer would only sell products where they know the manufacturer will assist them honour the reatailers legal obligations.