- Original Poster
- #1
Hi
Having worked in organisations dealing with business customers, credit cards rarely came up as a payment method. However, an ex colleague is planing on offering services to consumers and has asked me a question regarding customer credit card details - are they able to take a customers credit/debit card details, keep a record of them and use them for future payments against a payment plan?
Data protection bells went off in my head and poor security over credit cards is a contemporary topic. But online retailers with consumer accounts (like Amazon) do this as do hotels when you check in. Other people I've asked have told me their credit card merchant service said it was illegal, but I'd prefer something more concrete, is there specific legislation on this? I believe it may also be an issue of how the details are stored (security etc), in this instance they are planning on a written record and authorisation. Also, is there something that would need to be authorised by the merchant services provider, such as taking pay,nets without the customer present?
Thanks is advance
Having worked in organisations dealing with business customers, credit cards rarely came up as a payment method. However, an ex colleague is planing on offering services to consumers and has asked me a question regarding customer credit card details - are they able to take a customers credit/debit card details, keep a record of them and use them for future payments against a payment plan?
Data protection bells went off in my head and poor security over credit cards is a contemporary topic. But online retailers with consumer accounts (like Amazon) do this as do hotels when you check in. Other people I've asked have told me their credit card merchant service said it was illegal, but I'd prefer something more concrete, is there specific legislation on this? I believe it may also be an issue of how the details are stored (security etc), in this instance they are planning on a written record and authorisation. Also, is there something that would need to be authorised by the merchant services provider, such as taking pay,nets without the customer present?
Thanks is advance
