Square subscription paid using button doesn't appear to be registering

[Apn73]

I want to allow Subscriptions to be purchased using a button; the Subscriptions page says ‘To start selling subscriptions, first create a payment link’ so I did that, chose ‘create buy button’ and made a payment.
Then I went back to the Subscriptions page and nothing there, though it does appear on the orders & customers lists.
What have I done wrong? Thanks for any helpful advice!

 

[fantheflames]

I want to allow Subscriptions to be purchased using a button; the Subscriptions page says ‘To start selling subscriptions, first create a payment link’ so I did that, chose ‘create buy button’ and made a payment.
Then I went back to the Subscriptions page and nothing there, though it does appear on the orders & customers lists.
What have I done wrong? Thanks for any helpful advice!

It sounds like there may be a technical issue or a misconfiguration in the setup of your Square subscription. I recommend reaching out to Square's customer support for assistance. They should be able to help you troubleshoot the problem and ensure that your subscription payments are properly registering.

 

[Peacecloud Ltd]

I think it might need a Paypal account or something linking, I'm sure I had something similar

 

[fantheflames]

I think it might need a Paypal account or something linking, I'm sure I had something similar

PayPal and Stripe are usually the ones.

 

[Glen Wheeler]

Hey @Apn73 if you need any help I would be happy to take a look for you. I wouldn't charge, just doing my good deed for the day if need any support.

Thanks,.
Glen