Sounds like you never had a bad search experience - wow, aren't you the fortunate one, and the only person in the world to experience that wonder.
But as demonstrated earlier by a simple search on Google, most results didn't help the user for keyword 'Electricians in London' - but perhaps that was just a lucky search eh, strange that only 4 were small tradesmen and not large 0800 companies which will be more expensive than the guy around the corner........ the upshot being the poor user not having found customer delight on the first page, now has to trawl endlessly through more another 5 or 6 pages to find perhaps 10 local electricians, which will take another 30 minutes to do, and thats before the work involved of making enquiries to those 10 companies, which could take upwards of 5 mins per call and 50 minutes to get through those 10 enquiries, of which 6 will likely be fully booked/doing jobs elsewhere and not available. And so its possible to do this process 3 times before striking lucky and finding your electrician.... and that's one of the easier service types to arrange, you try booking a hotel, and you'll see how much longer it takes to do searches and the enquiries.
Back to that local traders site - is this your site by any chance?!
whatever is largely approved of by poster, must be owned by poster?
Er, no, no way - my sites are vastly superior in design, performance and what they deliver. No I can't claim ownership of localtraders.com, although I wouldn't say no........ it has possibilities.
On what basis are you saying people prefer to use directories such as local traders as opposed to clicking on serps or local business or PPC???
Oh, not much, just ease and speed of search, conveinience factor, superior freedom to incorporate more content that aids users and advertisers alike, freedom to build a platform dedicated to the user and target the advertiser exclusively which results in superior conversion over its general search competitor.
And the fact just one of my portals delivers in excess of 1 million visitors to its sector every year, without even mentioning Critical Mass - yet!.......... and that's the lesser one of my websites btw, so looks like my following are very happy to use niche websites doesn't it, all 12 million of them.
You know, there's just so many niche companies now, and they make billions every year, so obviously everyone doesn't use Google for everything. Do you know how huge the search sector is for Hotels? I seriously doubt you or others have a clue, or you wouldn't be asking questions like the above..
But PPC is different - its not the same as the free serps, it works to a different level, so its wrong to suggest it gets the same response as a freebie listing.