SagePay Alternative.

[gibby]

We are looking for an alternative to sage pay as the monthly bill is now around £60.
Are there any reliable firms out there that allow you to do more than 500 transactions with less fees than sagepay?

Ta
G

 

[bluedreamer]

https://stripe.com/gb is worth a look...

 

[OptimaPaymentsUK]

Hi G

Plenty of providers in the market now days, If your a high volume business would suggest looking at WorldPay, Realex, Ogone, AndersonZaks all have different providing models and volume discounts

Our offering for a gateway and merchant account includes 500 free inclusive transactions a month for £18 then depending how many after between 6-10p per checkout.

Good Luck
Dan

 

[japancool]

Sagepay normally offer 1000 transactions per quarter with 10p per transaction after that, or around 330 transactions per month free, if you look at it that way, for £25. I tend to find it's much of a muchness with other gateways, but Dan's offer above sounds suitable for you.

Don't look at Stripe. Stripe is not a payment gateway in the conventional sense, it's more like Paypal and charges a fee per transaction which starts at 2.4% + 20p. At that rate, if you're doing 500 transactions a month, it's going to cost you £100 just for the fixed portion of the fee on its own!

 

[LMDServicesUK]

We offer payment gateways and merchant accounts from £ 33 PCM for up to £ 4K a month processed revenue and we do not charge a transaction fee for processing your payment, just a gateway fee plus your merchant acquiring charges..

Furthermore we do not ask you to sign up for a 12 month contract, just a 90 day notice period..

If you would like me to prepare you a business analysis showing how much we potentially could save you, then please PM me.

Mark

 

[Roger Ackerman]

Paytechnique.com can offer you a reliable solution. Pelase email us for further info.

 

[lewis_worldpay]

Hi - WorldPay may be a good option, as we provide both the gateway and the merchant account from £20 a month with a high number of inclusive transactions. Certainly should be cheaper than SagePay.

Will also work directly with your developer to make this a straightforward switchover process - this for me is the key.

Let me know if you need any more help.

Lewis

 

[japancool]

My experience of Worldpay has been, when it works, it's absolutely fine, no problems. But when you need any assistance, the level of customer service has been pant-wettingly-poor, frankly. Three days to answer e-mail queries, a week to actually activate and get my account working - which I had to escalate to get sorted, etc.

But like I said, when it's working properly, it's absolutely fine, no complaints as far as service availability and so on are concerned. Charges are reasonable, although I don't have my IMA with them.

 

[lewis_worldpay]

Hi Japancool. To be honest, service is fundamental - a big part of what we've done is to focus on the service, as it's all about relationship. i.e - personal point of contact for queries, restructuring our whole online support etc.

It's the entire ethos behind the way we are focusing our business.

Needing to escalate queries is poor, I agree. I'm certainly keen to ensure that our customers aren't facing those issues.

 

[japancool]

Hi Japancool. To be honest, service is fundamental - a big part of what we've done is to focus on the service, as it's all about relationship. i.e - personal point of contact for queries, restructuring our whole online support etc.

It's the entire ethos behind the way we are focusing our business.

Needing to escalate queries is poor, I agree. I'm certainly keen to ensure that our customers aren't facing those issues.

Lewis,

If it was once or twice, I could understand it. But it has been every single time I've had to contact your customer services to do something, such as add or remove a payment method that it's taken several days to get a response. In a business involving financial services, I would expect queries to be answered within 8 working hours at the most.

However, this probably isn't the place to discuss this, as it's not directly relevant to the OP, so I apologise for hijacking the thread.

 

[accountsandlegal]

Yes try Worldpay or even Paypal which is very common and widely recognised and trusted by consumers.

 

[japancool]

Yes try Worldpay or even Paypal which is very common and widely recognised and trusted by consumers.

Compared to most other alternatives, Paypal fees are through the roof.

 

[lewis_worldpay]

Lewis,

If it was once or twice, I could understand it. But it has been every single time I've had to contact your customer services to do something, such as add or remove a payment method that it's taken several days to get a response. In a business involving financial services, I would expect queries to be answered within 8 working hours at the most.

However, this probably isn't the place to discuss this, as it's not directly relevant to the OP, so I apologise for hijacking the thread.

I agree not the place, but PM me if you do need any help with this/if it's ongoing as I couldn't agree more with what you're saying!

 

[CardswitcherUK]

Gibby - is it the payment gateway fees or the merchant account fees that are too high? We tend to find the merchant account fees are the lion's share of costs whereas gateway costs are relatively similar across the market. If its merchant account fees that are driving up your costs then you could find a new merchant account compatible with the Sagepay gateway (most are) and leave the gateway element of Sagepay in-situ. Our website will give you a range of pricing for Internet merchant accounts only.

 

[leon.lee.cardstream]

Cardstream's rates are very clear with no hidden fees, no set up fees and a rolling contract with 30 days notice from day one. £18 per month with 350 transactions free there 9.9p thereafter.

Regards,
Leon

Leon Lee
Cardstream
0845 0099 575

 

[a4labels]

Our bill is also about £60 pm with Sage.

I'm sure I could save a couple of quid (literally) by going elsewhere, but the phone is answered in one ring by UK staff (Newcastle) and any issue (very few and far between) is always sorted on that phone call.

There is a price to pay for excellent service and, touch wood, with Sage, it seems a small premium for excellent support.