Sage invoicing problem

[clactonmarie]

Hi

I am hoping someone may be able to help me with a Sage invoicing problem. When I invoice a customer, I make sure that the default nominal code is set to the code that I want it to be posted to, but when I go into view the posting after the invoice has been created, it shows that the charge has been posted to a different nomimal code. Could someone please help?

Many thanks

 

[johndon68]

I make sure that the default nominal code is set to the code that I want it to be posted to

Where are you checking this and are you posting product or service invoices?

John

 

[clactonmarie]

Hi John

I go back into view the invoice and it shows the nominal code that it has been posted to, in the activity. It is a product invoice.

Thank you

 

[johndon68]

By default, when you create a Product Invoice, each line will be posted to the nominal code set on the Product Record. If you don't want it to do this and want it to be posted to the Customer's Nominal Code, you need to go to the Customer Record -> Defaults and select the check box 'Use Default Nominal Code for Sales'.

John

 

[clactonmarie]

I am still having problems with the invoices - in the customer defaults, under miscellaneous defaults it says 'default Nominal code' - here I put the correct code that i want the invoice posted to. Under that is a default tax code and under that it says 'use default tax code for sales'
There is no box for 'use default nominal code for sales'

Thanks in advance
Marie

 

[johndon68]

Do the product records have the nominal code that you want to use set as the sales nominal code?

John

 

[clactonmarie]

Hi John

No, the invoices are for the hire of different rooms so each room has a different product code but the total of the invoice needs to go to the customer's income code which I have put in the default code box but at the moment it is automatically going to the sundry income code.

Thanks for your help
Marie

 

[johndon68]

If you want all items to go to the same nominal code, when you enter the invoice, go to the Footer Details tab and complete the fields in the Global Details section.

John

 

[clactonmarie]

Thank you for all your help John - I think that's done the trick

 

[VIK007]

I have a similar problem here.

All my products have default tax code of T1.

In tradebox the settings are as follows:

country sale carriage
uk T1 T1
Europe T4 T4
ROW T0 T0

I have imported all my tradebox sales into sage..

but a invoice going to ireland has been posted as follows:

Product = T1 but carriage is okay at T4.

What have i done wrong???

 

[johndon68]

T4 should only be used if you are selling to VAT Registered businesses in the EU - there is no way for Tradebox to know this so, for EU sales, all your settings should really be T1.

As, I would image, most of your sales will be the consumers rather than businesses, this will cover the vast majority of cases. If you ever do sell to a business and they can provide you with a VAT Registration Number, you can edit the invoice in Sage to change the tax codes to T4 prior to updating it.

John

 

[VIK007]

Oh right...i hate VAT ;-(

should i change the T4 for sales and carriage in tradebox from T4 to T1 then?

Vik

 

[johndon68]

should i change the T4 for sales and carriage in tradebox from T4 to T1 then?

Yes, definately.

John

 

[VIK007]

what about ROW?

Currently set to T0??

 

[johndon68]

T0 is fine for ROW as there no VAT on sales on to non EU countries at all.

John