SAGE 50: Purchase invoice are not showing up on the account...?

[ruby3118]

Hi!
Hope all are well!

I have used Sage 50 for many years now but not had this problem before. I have posted invoices on a supplier account via batch invoice which do not show up on that suppliers account although on the main screen it shows the amount has been added but i can not find it anywhere else! Also another customers invoice has shown up on the same account. I have tried to remove but am unable to find it yet it still shows up on the account! i am very confused!

Can anyone help me?!

 

[Scalloway]

Check the display options in the Supplier account. You may only be showing invoices for a previous period.

 

[johndon68]

Also another customers invoice has shown up on the same account. I have tried to remove but am unable to find it yet it still shows up on the account! i am very confused!

If a customer invoice is showing up on the activity of a supplier account then there is something very wrong with your data.

If you run Check Data in File -> Maintenance are any errors returned?

John

 

[ruby3118]

thank you for your reply. i have just checked and it is last 90 days it should show up!

 

[ruby3118]

Sorry John, Not a customer invoice but another suppliers invoice on that account.

 

[johndon68]

Run Check Data anyway - if you go to Company -> Financials, does the invoice appear there?

John

 

[ruby3118]

nope, no invoice in financial but i did manage to find the other suppliers invoice. Currently running a check data!

 

[ruby3118]

Just have checked data and it doesn't show up as an error.. so confused!

 

[johndon68]

If there are no errors and the invoice does not appear anywhere then it suggests that it was never saved...

John