Royal Mail - Useless Recorded Delivery

[rubberdubber]

Hi
I have a customer who owes us £1200
I have just sent a 'letter before action' telling hime that unless the debt is settled in 7 working days I would start legal proceedings.

I sent the letter 1st class recorded delivery, tracked it today , and it shows on the tracking that it has been delivered to his next door neighbour.

What is the point of recorded delivery - I guess now he will just say - havn't received it - even if his neighbour gives it to him, if I send another letter he will probably refuse signing for it, as he knows whats coming

What can I do about this,

and what can I do about useless royal mail apart from telling them to pick the letter up from the neighbour and give it to the correct address that I sent it to, and paid extra for !!


Hopeless

 

[KidsBeeHappy]

Recorded delivery isn't a guaranteed mail delivery service. Its pants.

If you want a guaranteed mail delivery service then you need to pay that £5 and pay for special delivery. I would send it special delivery, put it in one of those silver envelopes, and put your sister-in-law or someone like that down as the sender. If its not a name & address that he recognised far more likely to take delivery.

 

[Online Trader]

If he owed me £1,200 I would hand deliver it

 

[Geoff T]

Recorded delivery isn't a guaranteed mail delivery service. Its pants.

agreed

If you want a guaranteed mail delivery service then you need to pay that £5 and pay for special delivery. I would send it special delivery, put it in one of those silver envelopes, and put your sister-in-law or someone like that down as the sender. If its not a name & address that he recognised far more likely to take delivery.

sorry - but, with respect Boxby, I have a problem with that idea...let me work on it... I agree the special delivery, but the 'other person' sender???

something about 'entrapment', and 'illicit service'...but will need to check!

I understand the recipient is more likely to accept if they don't know who it's really from, but...dunno...something's just sticking in me throat!

 

[KidsBeeHappy]

How can sending a man a bill that he's run up be "entrapment".
Appreciate your point though.

 

[KidsBeeHappy]

Didn't NYPD invite a whole load of Crims with outstanding warrants to an "invitation only gala basketball match". And NICK THE LOT OF 'EM!!!!!

My kind of justice.

Isn't entrapment when you trick someone into doing something illegal to catch them? I don't know I'm all confused. I just don't like folk that run up bills and then pretend that they;re nothing to do them. All should be fair in love, war and debt collection.

 

[Geoff T]

How can sending a man a bill that he's run up be "entrapment".
Appreciate your point though.

the way I send these is to hand write the envelope...people seem to accept them more for some reason...ps - still working on it!

Didn't NYPD invite a whole load of Crims with outstanding warrants to an "invitation only gala basketball match". And NICK THE LOT!!!!!

My kind of justice.

agreed - but as I've said in another thread recently, they're Yanks! maybe the 'Miranda' thing allows them to do it!!

 

[Geoff T]

All should be fair in love, war and debt collection.

ah - an edit! can agree in 2 of the 3...can't answer on the 3rd!

ps - I failed! need an "eagle" view on it...

 

[Lime One]

Sending any form of signed for letter is difficult as if they fail to sign the whole process needs to be redone. All that needs to be done for a letter before action is a free certificate of posting from the post office for just that letter. This is sufficient rather than wasting money on recorded means.

There is nothing illegal on placing alternative details on the sender's details however if the envelope becomes evidence for some reason it reflects badly on the sender. If there are other doubts on straightforward dealings in the case this helps the debtors case.

 

[yorkshirejames]

I had this recently with someone who owes me money. First recorded letter was received fine. Sent a second letter recorded to his registered office (his accountants) and they refuse it, and I receive it back a week later.

So I did the certificate of posting, emailed the letter. If I need to do anything further I will probably serve the letters personally.

 

[rubberdubber]

thats interesting - I always thought the you had to prove they had received it, but if you only need proof of postage that makes it easier.

the letter was in a hand written envelope, i will type the next one

 

[silvermusic]

Why not send the letter in a small box or Jiffy bag, they wont be expecting that one.

 

[Geoff T]

thats interesting - I always thought the you had to prove they had received it, but if you only need proof of postage that makes it easier.

that's the way I understand it, but TBH "the postal rule" bit of the law study confused me at the time!:redface:

the letter was in a hand written envelope, i will type the next one

If they can recognise your handwriting, what about asking someone else to write out the envelope?

 

[johnday]

you got a result as these useless bunch of idiots loose a lot of tracked items and in some case when being sent by first class reac their desination weeks after os strapping it to a tortoise would be about the same gamble ! what they dont tell you when selling you the first class option is its not next day or even the days after to be delivered as as for track and trace ,reorded delivery get chucked in with normal mail and if it does not come out of the bag get lost in system for monts so how ar they allowed to say recorded tracked and trace when between a and B they dont know where it is as its one whopping lie ,do yourself a favour use a courier like city link or interlink as they are far more proffessional and reliable royal mail are a buch of clowns more interested in overworking postmen/women with junk mail deliveries