- Original Poster
- #1
Hi there,
We use a franking machine and every now and then we need to send something recorded
Only problem is, when we take the recorded parcels to the post office, they charge us the full amount joe blogs would pay - Rather than our franking machine cost - they say that they can't do it any other way. It's not as if they don't know us, we take loads of post there every day and are on great friendly terms, most of the time we just skip the queue and leave everything behind the counter.
As an example:
We pre-pay on the franking machine £1.87 for First class recorded ±260g large letter.
Added on top at the post office: £0.36
Total cost: £2.23 for something that should have been £1.87!
I know I'm moaning about 36p... but we pay for a franking machine per month so we don't have to pay that!
(Prices here: http://www2.royalmail.com/discounts-payment/franking/prices#Recorded )
Is that supposed to happen? To be quite honest, we send about 10 recorded parcels a year for when we send out something like a radio where both parties would like the added protection - But I'm sure we shouldn't be paying that extra fee - we already have on the franking machine! - if we didn't have to, we'd send everything out recorded!
Anyone heard or had this happen to them? Is it normal? Is there a way around it?
Cheers folks - Any comments or help is appreciated.
We use a franking machine and every now and then we need to send something recorded
Only problem is, when we take the recorded parcels to the post office, they charge us the full amount joe blogs would pay - Rather than our franking machine cost - they say that they can't do it any other way. It's not as if they don't know us, we take loads of post there every day and are on great friendly terms, most of the time we just skip the queue and leave everything behind the counter.
As an example:
We pre-pay on the franking machine £1.87 for First class recorded ±260g large letter.
Added on top at the post office: £0.36
Total cost: £2.23 for something that should have been £1.87!
I know I'm moaning about 36p... but we pay for a franking machine per month so we don't have to pay that!
(Prices here: http://www2.royalmail.com/discounts-payment/franking/prices#Recorded )
Is that supposed to happen? To be quite honest, we send about 10 recorded parcels a year for when we send out something like a radio where both parties would like the added protection - But I'm sure we shouldn't be paying that extra fee - we already have on the franking machine! - if we didn't have to, we'd send everything out recorded!
Anyone heard or had this happen to them? Is it normal? Is there a way around it?
Cheers folks - Any comments or help is appreciated.
Last edited:
