Recommendations for UK hosting company

Just_a_bloke

Free Member
Sep 10, 2007
201
4
When choosing a host, always do a search for complaints. Ignore all the posts saying how helpful hosts have been transferring your sites to them and ones from customers who have been with a host less than a year.

Always host your domain name separate from the webspace to avoid being held to ransom by bad hosts. With separate hosting, you can set up a fresh/back-up site with a different company and then change the nameservers to suit your requirements.

Some hosts claim to be UK based by having a UK address, but they're run by guy's with pigeon English, but have English names. Trying speaking to them on the phone, if you can.
 
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K

Kanzi Marketing

When choosing a host, always do a search for complaints. Ignore all the posts saying how helpful hosts have been transferring your sites to them and ones from customers who have been with a host less than a year.

Always host your domain name separate from the webspace to avoid being held to ransom by bad hosts. With separate hosting, you can set up a fresh/back-up site with a different company and then change the nameservers to suit your requirements.

Some hosts claim to be UK based by having a UK address, but they're run by guy's with pigeon English, but have English names. Trying speaking to them on the phone, if you can.

Good points. Thanks for that.
 
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Posilan

Free Member
Dec 20, 2010
2,540
878
Manchester
Always host your domain name separate from the webspace to avoid being held to ransom by bad hosts. With separate hosting, you can set up a fresh/back-up site with a different company and then change the nameservers to suit your requirements.
I don't understand the logic of this these days. It's just as likely you get stuffed by a bad domain registration company rendering ANY web hosting useless. One of the largest UK registrars held one of our customers to ransom for a domain redemption fee because they didn't renew the domain name (the registrar not the customer) and refused to do anything about it unless the customer paid a hefty sum.

When the domain is with a reliable host, the host can manage everything for you and you are not having to deal with two different companies.

A few years ago, it was sound advice, but these days direct end user access to the registry is a lot easier.

Steve
 
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Just_a_bloke

Free Member
Sep 10, 2007
201
4
I don't understand the logic of this these days. It's just as likely you get stuffed by a bad domain registration company rendering ANY web hosting useless. One of the largest UK registrars held one of our customers to ransom for a domain redemption fee because they didn't renew the domain name (the registrar not the customer) and refused to do anything about it unless the customer paid a hefty sum.

When the domain is with a reliable host, the host can manage everything for you and you are not having to deal with two different companies.

A few years ago, it was sound advice, but these days direct end user access to the registry is a lot easier.

Steve

From my experience and researching hosts, its usually the webspace host that causes any issues. Its so easy for relationships to break down with hosting, so its very important to have flexibility in your hosting.

I feel your comment on dealing with two companies is a red herring. Yes you are dealing with two companies, however as you know its so easy to log in to your hosts management page and redirect the name servers. Job done. But if your with a so called reliable host and relationships breakdown, it can be really hard work to get up and running again. Thankfully I've not been in this situation. :)

I'll continue with my split hosting as it works very well for me. :)
 
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Jolt.co.uk

Free Member
Mar 1, 2011
506
75
From my experience and researching hosts, its usually the webspace host that causes any issues. Its so easy for relationships to break down with hosting, so its very important to have flexibility in your hosting.

I feel your comment on dealing with two companies is a red herring. Yes you are dealing with two companies, however as you know its so easy to log in to your hosts management page and redirect the name servers. Job done. But if your with a so called reliable host and relationships breakdown, it can be really hard work to get up and running again. Thankfully I've not been in this situation. :)

I'll continue with my split hosting as it works very well for me. :)

I do somewhat agree in that certain less than reputable hosting companies have made a number of clients think and act in that way, and it saddens me that people can taint the industry like that. For us, and I believe the way it should be, domains and hosting are separate and can be transferred/renewed/cancelled at will.
 
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Hi there, We used to have a reseller account with Heart Internet and they are very good...

As your site grows then watch for the load limits they have in their terms and conditions... they are low!

They shut one of our clients websites down without warning due to it using too much of the load on the server...

We have since made the jump to have our own dedicated servers and offer a great shared hosting setup with amazing backup, recovery and tech support...

We have also just introduced a free package to get startup businesses going..

Please feel free to contact me if you want to know more or check out our site google: blue sky creative ... we are the first link :)

Hope this helps
 
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I've also been researching for days trying to pick a suitable domain name registrar and in the near future I'll also need a reliable web hosting service. It seems that for every positive review there is another saying avoid like the plague.
I don't understand much of the terminology used and I'm on a shoestring budget so I can't afford to make any mistakes.
Keywords relating to my proposed product get over 30,000 hits a month on Google but no effective product solution seems to exist.
I figure I need to pull in potential customers from Google to a simple site providing information about the unique product I intend to make and sell and from there to direct them to a listing on eBay and later Amazon.
I've also considered e-commerce platforms such as Shopify or PrestaShop/PrestaBox.
Not knowing exactly how all this works and having to wade through so much information makes my head spin.
 
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technician27

Free Member
Sep 3, 2012
69
4
I have been with Eukhost over 2 years and to be fair their support been superb but i need to upgrade my server and i found their prices £10 more expensive than Heart Internet and i have been on live chat with Heart Internet it seems they are good so i am planning to go with them for 2 core cpu, 2 gb memory, 50GB hdd plesk panel, unlimited bandwidth, dedicated ip and uk based servers for £29.99 inc vat. I also seen people on here who is offering hosting but their prices like £58 NO THANKS :) I am sure they also dont have 24/7 live chat. To be fair Heart Internet must be using technicians from india and other countries but if their servers are in the UK i don't care. All i need is UK based server and someone who can answer my questions 24/7 if i needed :)
 
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Alan

Free Member
  • Aug 16, 2011
    7,089
    1,974
    Currently our VPS are with EUKHosts and they are pretty good.

    Vidahost always is highly recommended on this forum.

    Personally I wouldn't touch Heart, they do things like sell reseller accounts with unlimited everything, that is just not right, they obviously do have limits, and I have often found Heart hosted websites seem to run pretty slow.
     
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    Posilan

    Free Member
    Dec 20, 2010
    2,540
    878
    Manchester
    I have been on live chat with Heart Internet it seems they are good so i am planning to go with them for 2 core cpu, 2 gb memory, 50GB hdd plesk panel, unlimited bandwidth, dedicated ip and uk based servers for £29.99 inc vat.
    You have to ask the question of the age/quality of hardware alone at just £29.99 per month. At that rate doesn't even cover the hardware purchase costs for a half decent server let alone the power and connectivity.

    Steve
     
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    technician27

    Free Member
    Sep 3, 2012
    69
    4
    You have to ask the question of the age/quality of hardware alone at just £29.99 per month. At that rate doesn't even cover the hardware purchase costs for a half decent server let alone the power and connectivity.

    Steve

    I haven't asked for hardware details yet but i am still searching to find better provider. The reason i want to change/upgrade my server is speed of it. I think Eukhost and heartinternet is using same kind of hardware.
     
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    Optegris

    Free Member
  • Business Listing
    I have been with Eukhost over 2 years and to be fair their support been superb but i need to upgrade my server and i found their prices £10 more expensive than Heart Internet and i have been on live chat with Heart Internet it seems they are good so i am planning to go with them for 2 core cpu, 2 gb memory, 50GB hdd plesk panel, unlimited bandwidth, dedicated ip and uk based servers for £29.99 inc vat. I also seen people on here who is offering hosting but their prices like £58 NO THANKS :) I am sure they also dont have 24/7 live chat. To be fair Heart Internet must be using technicians from india and other countries but if their servers are in the UK i don't care. All i need is UK based server and someone who can answer my questions 24/7 if i needed :)

    Im assuming this is for a vps so at that cost the host node could be oversold, don't get me started on the unlimited bandwidth ;)

    Thing is that the hosts you have seen at a higher price are the ones who are not interested in bargain bucket quality. Service and reliability win over cost everyday of the week.
     
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    Posilan

    Free Member
    Dec 20, 2010
    2,540
    878
    Manchester
    2 core and 2gb memory enough for me at the moment i am on 1 core and 1 gb with Eukhost and paying £25 i prefer to pay £5 more and get 2 core and 2 GB memory with heartinternet if i go with Eukhost it is £39
    You talked about "server" in your original post - is this a VPS/VDS or a physical server?

    It makes a lot of difference :)

    Steve
     
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    cocodude

    Free Member
    Mar 11, 2009
    129
    19
    How much should i pay for 2 core cpu, 2 gb memory and 50 gb hdd VPS Server?
    It varies a lot. I guess one specification you omitted was how reliable you'd like the provider to be.

    We'd do that for about £45 per month and I think we're pretty average in terms of price. You could probably get that down to £20 with an OpenVZ or otherwise less reliable provider, or you could pay more for a real cloud VPS solution with a reliable provider.
     
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    astutiumRob

    Free Member
    May 5, 2004
    1,312
    241
    London
    How much should i pay for 2 core cpu, 2 gb memory and 50 gb hdd VPS Server?

    Shared or G'teed ram ?
    2 CPU cores *dedicated* to you, or just available to the VPS ?
    What type of redundancy if any ?
    How much throughput / transfer ?
    What Operating System ?
    What Control Panel ?
    Managed or Unmanaged ?

    All these things will affect the price
     
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    Keen2clean

    Free Member
    Feb 21, 2013
    20
    2
    Suffolk
    Hi,

    I am totally new to hosting websites etc, I am looking for hosting for a simple website, I am looking to pay monthly.

    But with so many companies out there offering this services from as little as £1.99 a month (though you cant pay monthly on some of them!) I am thinking with going with a name I know, BT, they offer what I think I need for £5 a month.

    I would appreciate peoples thoughts.

    Cheers

    Ian
     
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    cocodude

    Free Member
    Mar 11, 2009
    129
    19
    Going with a name you know is rarely a good solution in the hosting marketplace. Some of the biggest players (e.g. 1&1, GoDaddy) have a less than impressive track record.

    There are some really good providers active on this forum (including us) that I'm sure can provide what you want without the facelessness of large companies, and for a very similar price to them. You'll be chatting to real people that (probably) own or at least have a personal stake in their own business.

    Why don't you let us know what you're after and I'm sure you'll get some good responses.

    (FYI, we don't do pay monthly so probably won't be of interest to you, although our cheapest web hosting package works out the equivalent of £1.99/month).
     
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    Keen2clean

    Free Member
    Feb 21, 2013
    20
    2
    Suffolk
    Hi thank you for the reply, I am after a very simple website, maybe 10 pages top, no real interaction, maybe a contact us form.

    I need to purchase 2 domain names.

    I need a dozen email address at each domain name.

    I need to be able to design the website (would i need software, only experience I have was a few year ago with frontpage, which is no longer) I need to be able to update the sites quick and easy.
     
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    cocodude

    Free Member
    Mar 11, 2009
    129
    19
    Those are very simple requirements and I'm sure almost all hosting providers can offer them. Regarding the website design, many providers offer things like Softaculous which means you can install things like Wordpress very easily, and packages like that make it very easy to get a website up and running with your own design. Look out for Softaculous, Fantastico or Installatron to find these types of auto-installers.

    So, as for a quote from us, we can do it, but it's all yearly. The domains would be £9.99 each from us (1 year, or 2 years for .co.uk) and the web site £23.88/year. It just doesn't make sense financially for us to take £1.99 each month. Details online.

    Marc
     
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    MattApp28

    Free Member
    Feb 28, 2013
    8
    2
    London
    I have a VPS and a shared account with Vidahost. Both servers have proven excellent value for money based on performance and speed over the past few years as the business has expanded.

    What I have found amazing is the customer service. Regardless of the time of day, I've always received a prompt response and any issues have been resolved within minutes.
     
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    HostXNow

    Business Member
  • Business Listing
    Mar 7, 2011
    518
    48
    United Kingdom
    hostxnow.com
    Thanks!

    I knew there were several web hosting companies on this forum, but I couldn't remember the names, so I was hoping to smoke you all out by starting this thread!

    Will have a look at your site later :)

    HeartInternet use a custom control panel eXtend CP. I suggest using cPanel as it is much more popular, because of this it is easier to move host should you want to. Not so easy with eXtend CP as not many hosts use it.
     
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    Posilan

    Free Member
    Dec 20, 2010
    2,540
    878
    Manchester
    Thanks!

    I knew there were several web hosting companies on this forum, but I couldn't remember the names, so I was hoping to smoke you all out by starting this thread!

    Will have a look at your site later :)
    The problem is when you started the thread, self promotion wasn't allowed and as you asked for recommendations, it was technically against the rules for us to "recommend" ourselves :)

    Looking at this post from Henry on 19th March, I believe the rules have now been relaxed on self promotion :)

    We provide a range of cPanel hosting - feel free to take a look at our packages here http://posilan.com/hosting/ - we host sites for a number of members here.

    If you have any questions, please don't hesitate to ask.

    Steve
     
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