A
andrewt67
- Original Poster
- #1
Hi - need a bit of advice on this one.
In June we asked one of our shipping agents if they would be able to provide a next-day delivery service from our premises in Yorkshire to our client in Belgium.
They agreed they could do this and we asked for a full 13.6m trailer to load on the Friday.
Trailer turned up and was loaded - we had stipulated to our agents that the goods had to be delivered on the Saturday, which is bascially why we were paying a premium rate over and above what we would pay for a standard service.
The client informed us that the goods did not arrive at his premises in Belgium until Tuesday the following week.
We informed our shipping agents that this was not acceptable. Nevertheless, our agents still sent us an invoice for the full amount.
We advised them that we would not be prepared to pass their invoice for payment until a susbstantial reduction has been agreed, due to them not providing the service that we had asked for.
The invoice was dated June and still remains unpaid. We have been pestered by their Credit Control people a couple of times over the past few weeks for payment and we have explained the reason why the invoice is unpaid.
Today we have received a letter from our shipping agent's solicitors advising us that unless we settle in full by the middle of next week, they will commence proceedings against us to recover the unpaid invoice.
We have made our shipping agents an offer (which is about 40% of the about invoice value) and we are not prepared to pay any more than this.
Is this worth taking to our solicitors ?
The amount in question is just fractionally over GBP1000
In June we asked one of our shipping agents if they would be able to provide a next-day delivery service from our premises in Yorkshire to our client in Belgium.
They agreed they could do this and we asked for a full 13.6m trailer to load on the Friday.
Trailer turned up and was loaded - we had stipulated to our agents that the goods had to be delivered on the Saturday, which is bascially why we were paying a premium rate over and above what we would pay for a standard service.
The client informed us that the goods did not arrive at his premises in Belgium until Tuesday the following week.
We informed our shipping agents that this was not acceptable. Nevertheless, our agents still sent us an invoice for the full amount.
We advised them that we would not be prepared to pass their invoice for payment until a susbstantial reduction has been agreed, due to them not providing the service that we had asked for.
The invoice was dated June and still remains unpaid. We have been pestered by their Credit Control people a couple of times over the past few weeks for payment and we have explained the reason why the invoice is unpaid.
Today we have received a letter from our shipping agent's solicitors advising us that unless we settle in full by the middle of next week, they will commence proceedings against us to recover the unpaid invoice.
We have made our shipping agents an offer (which is about 40% of the about invoice value) and we are not prepared to pay any more than this.
Is this worth taking to our solicitors ?
The amount in question is just fractionally over GBP1000
