Prestashop nightmare, please help!

[DaisyNikol]

Hi, I really hope that somebody can help us as we've found it really difficult to have a e-shop with Presta and not to be able to fix the problems we are facing. What are they:

- a registered customer trying to buy something and the product stays in the cart without becoming a real order. Result: put off people buying from our website;
- in the back office we can see the cart but it says ''no valid orders'' created from it - even if we've received the money in Paypal or Google checkout!
- the IPN is set with our website name bit we get from paypal now the message:
Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing.


The thing is that customer don't get any messages from our website when they buy something (evem it's set up), only confiramtion from paypal or google checkout.


Presta Shop has got a dedicated forum but we've tried everything and nothing helps. If somebody knows how to fix this please advise us and if it's successful we will pay you £50.


Thanks,
Daisy

 

[edmondscommerce]

Hi Daisy

OK reading between the lines you are using Paypals IPN and it looks like you are getting callback failures.

These kind of problems can be hard to fix, unfortunately £50 won't go a long way when paying for developer time to fix this kind of thing.

However of course there is a chance that someone has a copy and paste solution for you in which case its definitely a good deal - good luck!

 

[brownie]

These kind of problems can be hard to fix, unfortunately £50 won't go a long way when paying for developer time to fix this kind of thing.

This is why, I'm afraid, I have shied away from this and yes I have plenty of Prestashop experience however this sounds like it could take some time to sort out.

Have you tried the main Prestashop forums at http://www.prestashop.com/forums/?

 

[edmondscommerce]

the main problem with these kinds of issues is that there are all kinds of things that could be going wrong so it is time consuming to eliminate the various possibilites.

TBH the easiest solution might be to move to a different payment system, the IPN has issues on every ecommerce platform I have seen it used on

 

[owas]

I use presta shop and although have had a few problems there's usually a way around it and generally its a good e-commerce site to use.
Firsltey I would take of google checkout, is this a module you installed? and turn off paypal.
Re-set up paypal admin-payments-paypal and see if this works, and maybe vise versa with google checkout, and seeif this works,
failing that I would send an email to his guy as he really knows his prestashop stuff and has helped me on every question I had

http://www.nethercottconstructions.com/

just for a cheap plug heres my presta store thats nearly finshed, would appricate any feedback

www.flubbertoys.co.uk

 

[brownie]

just for a cheap plug heres my presta store thats nearly finshed, would appricate any feedback

www.flubbertoys.co.uk

You shouild start a new thread to save high jacking this one, however I like your store.

 

[Deleted member 69689]

I use presta shop and although have had a few problems there's usually a way around it and generally its a good e-commerce site to use.
Firsltey I would take of google checkout, is this a module you installed? and turn off paypal.
Re-set up paypal admin-payments-paypal and see if this works, and maybe vise versa with google checkout, and seeif this works,
failing that I would send an email to his guy as he really knows his prestashop stuff and has helped me on every question I had

http://www.nethercottconstructions.com/

just for a cheap plug heres my presta store thats nearly finshed, would appricate any feedback

www.flubbertoys.co.uk

You've got an open tag somewhere:

body->$title|escape:'htmlall':'UTF-8'|stripslashes}" />

Underneath the main images on your home page.

 

[owas]

You've got an open tag somewhere:

body->$title|escape:'htmlall':'UTF-8'|stripslashes}" />

Underneath the main images on your home page.

yeah ta for this I cant seem to get rid of this (find out the cure)

 

[Deleted member 69689]

yeah ta for this I cant seem to get rid of this (find out the cure)

<img src="/prestashop/modules/editorial/homepage_logo.jpg">body->$title|escape:'htmlall':'UTF-8'|stripslashes}" /></div>

It should be something like this:

   {if $xml->body->home_logo_link}<a >body->home_logo_link|escape:'htmlall':'UTF-8'}" title="{$xml->body->$title|escape:'htmlall':'UTF-8'|stripslashes}">{/if}
        {if $homepage_logo}<img src="{$this_path}homepage_logo.jpg">body->$title|escape:'htmlall':'UTF-8'|stripslashes}" />{/if}
    {if $xml->body->home_logo_link}</a>{/if}

You'll find that in /modules/editorial/editorial.tpl