- Original Poster
- #1
Hi there,
My company has been growing considerably over the last year and a bit. But, the one thing we don't seem to have evolved much with is cutting back on postal costs; we got a franking machine and that has helped a lot with smaller packages and letters, but anything over 2KG? We've not moved on from that.
We use Parcel2go.com and that has worked really well, with only a few missed collections, but all rectified the next day. But if it's at all possible we'd really like to be able to offer customers something cheaper, because we're sure there has been a number of cases where we've lost sales because of the weight/price issue on orders over 2KG.
Soooo, I have three questions, if you have the time
1) Is there a cheaper way to post things than using a contractor like Parcel2go.com? We've talked to most of the couriers direct and had their reps around and the whole shebang, but to get even close (read: not as cheap!) to parcel2go's prices we need to be shifting out thousands of orders a day, it's not realistic for us.
2) 25kg+ orders. We get a few of them and end up splitting the order: Does anyone know of a reliable service that will take more than 25KG collections/deliveries that CAN'T be split (Example: A tent)?
3) How many of you lose a bit of money (Not overall, just on the amount you charge for p&p) on postage costs you charge to the customer? For example, our highest band is £4.95, it really costs £7, but we accept that the products they're ordering warrant being shipped by a proper courier so bite the bullet on the postal cost loss.
Sorry for the long winded questions, I am terrible at explaining/explain too much!
Thanks for taking the time to read them
My company has been growing considerably over the last year and a bit. But, the one thing we don't seem to have evolved much with is cutting back on postal costs; we got a franking machine and that has helped a lot with smaller packages and letters, but anything over 2KG? We've not moved on from that.
We use Parcel2go.com and that has worked really well, with only a few missed collections, but all rectified the next day. But if it's at all possible we'd really like to be able to offer customers something cheaper, because we're sure there has been a number of cases where we've lost sales because of the weight/price issue on orders over 2KG.
Soooo, I have three questions, if you have the time
1) Is there a cheaper way to post things than using a contractor like Parcel2go.com? We've talked to most of the couriers direct and had their reps around and the whole shebang, but to get even close (read: not as cheap!) to parcel2go's prices we need to be shifting out thousands of orders a day, it's not realistic for us.
2) 25kg+ orders. We get a few of them and end up splitting the order: Does anyone know of a reliable service that will take more than 25KG collections/deliveries that CAN'T be split (Example: A tent)?
3) How many of you lose a bit of money (Not overall, just on the amount you charge for p&p) on postage costs you charge to the customer? For example, our highest band is £4.95, it really costs £7, but we accept that the products they're ordering warrant being shipped by a proper courier so bite the bullet on the postal cost loss.
Sorry for the long winded questions, I am terrible at explaining/explain too much!
Thanks for taking the time to read them
