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Here's a great online book on the art/science of selling anything - it's about 100 years old but EVERY tip and sentence is 100% relevant today -
http://scientificadvertising.blogspot.com/2006/02/contents.html
"Chucking" money isn't exactly advisable, however looking at it another way you can actually guarantee to unlock the supply side of it with cash. Clinton and fisicx are quite right with that assessment in my view. That's actually a benefit as it is relatively straightforward and one part of the equation that doesn't require massive strategic thought.
It does require the nascent service to do the grunt work though-inputting and paying for data upfront. The website as it scans currently reads completely as if it were the owner's own ideal scenario:
Supply side puts all the (painful) data in themselves and then rely on an unproven service to be honest and credit them in future when its used
Demand side takes a risk with upfront (and unclear) payment for data it doesn't really know how to assess the value of
It's hard to see how that approach will induce much traction.
The demand side of it is more nuanced and more long term and as the Byre rightly points out, needs to be driven by service and value. With much of the service and value being front-ended, prior to any hope of payment. That's where the real strategic challenges lie.
One further thing to point out; where you're providing "value" in this type of area, while it's likely to be tempting to sound as authoritative and helpful as possible, you'll need to be very careful not to stray into publishing material which could be interpreted as selling anything that's tantamount to legal "advice". All of the general advice/help blog type posts published by solicitors sites, acting as a top-of-funnel into their core professional services are of course bottomed out by professional indemnity insurance.
Ultimately you need to be prepared to shift on absolutely any and all assumptions you may have had, including things as fundamental as where the monetisation lies.
This!Everything leads back to your marketing plan. Until you have this sorted you can't build a website. The marketing plan will shape the whole website.
This may seem like we are being harsh, but it is all about customer, market, keyword and product research. Then creating a marketing plan that involves advertising/ranking online. The website, user journeys, landing pages etc are driven by that marketing process.
Get the first bits right to attract sellers and buyers. We do this sort of research all the time for customers, and often what they think is the right approach is driven by their granular knowledge of a part of the process, or their initial idea. Very very often it's not what a customer thinks or looks for at all.
If you have a clear and simple process for each journey, plus a clear and well thought out USP for both, then you can start the site build to deliver your marketing plan and its goals. At the minute you've done it all the other way around. This isn't about what should my site look like, its about what does my customer look like and how do I attract and make it easy for them.
The site is muddled and confusing, plus you don't have a plan to market the business. Saying I just need 500 people to add their details is just wishful thinking. What's the plan to achieve it and how do you make it user friendly so the conversion rate is high?
I'd suspect you'd currently need at least 50,000 visits to get 500 signed up! I can't easily work out your earning structure, it says "As a seller you will receive the same amount every time your documents are purchased starting from £71.50 and going all the way up to £444." When you click on the link it goes into great detail and long copy about pricing your docs and the cost of your divorce. Why?
You need a model that's simple to understand here and sells why they should do this; e.g. you need big traffic and buyers to generate interest, or you need to be paying sellers for their details upfront, with an ongoing percentage fee... at the minute they'd earn nothing as you have no organic traffic and no marketing plan.
This is an interesting thread. I confess I have (thankfully) no personal experience of the pain and costs of divorce - though of course, I know a man who has.
I do agree with almost everything negative that has been said about the website - both the content, messaging and design so there's no point in repeating it.
That aside, I have a question regarding your assumption about how this would work...
To paraphrase...you could give these documents to your solicitor as a basis for a settlement, and it might save you a fortune in legal fees.
In my (non-divorce) experience, courts fall over backwards to be fair and reasonable whilst solicitors are only interested in maximising their fees and covering their arses...
"My client thinks this..." that'll be £100 for the letter
"Well my client thinks that.." another £100
"Well my client disagrees.." yet another £100
I - perhaps unfairly - believe that if you gave said documents to your solicitor the response would be "yes, that's all very well but in your case ...blah, blah, blah"
and the other party's solicitor would say to their client..
"yes, that's all very well but in your case ...blah, blah, blah"
You might have guessed that I have a low opinion of the competence and ethics of the average lawyer.
If you get this set up then, down the line, you're going to need some case studies and references to show/prove it works. How will you achieve this with anonymous data ?
The concept seems straightforward but the implementation and monetisation is the tricky bit.
Would it be possible to ask family law firms to populate and update your database with anonymous client settlements in return for say, a free or reduced annual subscription to the entire searchable database ?
The monetisation could then come via full subscriptions from non-contributing law firms, limited subscriptions from individuals and on-site advertising from lawyers.
Just a thought.
You've hit on how easy it would be to unlock the supply side. I'm not sure how cost effective it'd be to have the firms inputting themselves, but clearly you'd target them as the source (with all suitable permissions obtained/incentives paid).
The demand side is where it succeeds or fails. The fact that the court generally retains a lot of discretion in divorce law (for which read unpredictability), goes to the whole issue of the usefulness and proposition value of the settlement documents in the first place.
That's where the OP needs to drill down, research and narrow his target greatly. It's questionable how useful the service would be to an acrimonious divorce which is heading to the courts come what may.
It may however have some very clear benefit to couples who are trying to work together as reasonably and co-operatively as possible to actively avoid the expense of a formal legal dispute. Whether and how many of these people would shell out for documents to achieve this is an unknown. All sorts of price points might need to be tested.
Conversely as you say it's possible it might fly as a subscription service for lawyers if it gives them some easy data to justify their several hundred £ an hour rate...even if that data it isn't particularly persuasive to the outcome of a case. For that you'd need to speak to lots of divorce lawyers.
That's where the real strategic effort needs to be focussed though rather than building a site that merely suits the OP's purposes. And certainly it all needs to come before the website is re-designed.
The divorce courts are very, very different.
Yes, yes, they claim to be very fair, of course they would!
And when you read finance related information on divorce lawyers' websites - and books written by lawyers on the issue - they all talk about how fair the courts are. Would you expect them to say differently?
Given how much you trust lawyers, and given that their first duty and responsibility is to the court and not the person paying the fees, you can safely assume that they are talking through their collective asses.
I have had many male clients who suffered unfairly at the hands of divorce courts, and women who have benefited unfairly, I have come to the conclusion that divorce courts have a definite pro-woman bias.
There are several articles online claiming to have examined the question of bias in divorce courts and almost all have concluded that there is no bias. I have read many of these articles and I can usually see immediately where they've twisted stats or selectively quoted stuff so they could come to the conclusion of no bias.
I do not believe for a second that the divorce courts are fair.
This!
Hee's my 30 cents on the whole plan -
I can't see anyone paying £70 to look at a settlement document. You say yourself that every divorce is different, so why should I look at a whole host of documents that will have little or nothing to do with my circumstances?
As the number-one reason for divorce is financial problems, these poor saps just do not have the money to throw around at looking at someone else's settlement. You can't pick-pocket a naked man!
OK, so the average contested divorce costs about £15k per side, but these numpties are going to fight tooth-and-claw over every stick of garden furniture. Sensible people sit out the two years and sit down and discuss who gets what.
So that just leaves a small grey area where they want to settle but need guidance. A shuftie at some previous settlements might prove useful - so how many do we need to look at before we decide? Twenty? Thirty? More?
At £70 a pop - that's beginning to look like stupid money! One or the other party will come to their senses and say "Not with my money, you don't!"
Quite honestly, I would not pay £1 to look at a pile of irrelevant documents.
Sorry to have to be so blunt, but because I cannot see a direct and immediate benefit to any person contemplating divorce, I do not think that this turkey can fly.
Great! But how do you plan to market the product? No matter how good the product unless your target customer knows you exists it won’t ever sell. You could have the best website and tons of documents in the DB but it all comes back to marketing.They don't have to buy countless documents in the hope of finding something useful in the financial agreement. They enter their details, age, length of marriage etc in the search criteria. (We are going to get the search improved so they can put ranges in as well such as equity in marital home.) They then search and get 5 (?) results that match their search input. They can then look at the Form E finances for him and her. If they see something that truly mirrors their own situation they have the option to buy it. It's not lucky dip.
The lower the nett family worth is, the more debateable the point of using the Site is. But when someone is, to use your figure, about to do £30k between them, a few hundred quid to look at one with slightly higher nett worth and one slightly lower could save them a lot of money. Of the people I know and have spoken to, who have done decent amounts of cash in legal fees, they've all said "I wish that had been around when I was going through mine." Crikey, that almost sounds like market research!
But none of this is relevant without a marketing plan. How are you going to tell divorcees about the service? How are you then going to convince then it’s a good idea to upload the document with the promise of jam tomorrow?
£30k on beagles - those are the people who fight over the garden furniture!The lower the nett family worth is, the more debateable the point of using the Site is. But when someone is, to use your figure, about to do £30k between them, a few hundred quid to look at one with slightly higher nett worth and one slightly lower could save them a lot of money
Respectful question, but whats with this percentage payment metric you seem wedded to? It's entirely self-imposed; it's not like its an industry standard because no such industry exists.
In the first instance you just need to populate the database. Pay what it takes to do that.
You have complete freedom as to how. You can iterate from there afterwards with whatever payment scheme you chose to employ. The "seller" has already paid for their divorce so it's a complete sunk cost. They're not thinking of 'when' they can recoup it on a percentage basis via your service because no such mindset exists. Whatever they get for their settlement document is a bonus (if they're inclined to monetise it).
Before that though you really need to assess demand. Where it lies, if it lies anywhere at all, and what they'll pay (not what you think should be paid).
My sense is that because the degree of discretion in divorce courts is quite wide, the 'precedent' value contained within individual financial settlements is diminished. It's essentially the day-to-day case knowledge the divorce lawyer is supposed to have between their ears. That might go to it's lack of proposition value in that context.
Conversely a couple attempting to be reasonable and avoid legal dispute (but also suffering from a lack of legal 'expertise') might be willing to pay something towards a few practical, real world 'pointers'.
That's never going to work. Sounds like an earn $$$$ working from home scam.Just checking some numbers but am thinking when COVID restrictions are over paying students to stand outside Family Courts with a sandwich board on that says "Not sure how you're going to pay for your next holiday in Mauritius? Turn you divorce experience into a lucrative income stream. Call 07765 ?????? or visit www.divorceactually.co.uk to find out more.
That's never going to work. Sounds like an earn $$$$ working from home scam.
This needs adverts wherever people are looking for legal and financial advice.
But....
This is AFTER you have paid for the initial corpus of documents.
That's never going to work. Sounds like an earn $$$$ working from home scam.
This needs adverts wherever people are looking for legal and financial advice.
But....
This is AFTER you have paid for the initial corpus of documents.