Order Fulfilment recommendations for a growing business

[chiko930]

I'm looking for a new fulfilment centre as I've outgrown my current one and am hoping to get some first-hand recommendations, especially in regards to how last Christmas was handled due to Covid.

I sell greeting cards so the products are tiny, the per product value isn't that high (£2.99) and there are usually multiple designs/SKUs in one order. Our retail orders range from around £5-£50 and we average 400 orders a month but during Christmas this goes up to 4000-8000 a month.

I'm looking for somewhere that has good software integration and that is as automated as possible. My current centre lacks this which caused huge problems last Christmas as I couldn't access tracking etc myself without calling them.

Any recommendations would be greatly appreciated, thanks

 

[Rob Johnson]

We use Home Outdoors in Saffron Waldon. They're a small outfit but are good value and flexible. We looks at some of the big guys which looked very slick but they cost much more one all the extras were added up.

 

[Mike Godwin]

We work with V A Distribution Swindon (Alan Walters) T:01793 725291 / M:07512 675800. They're a smaller company but very competitive and extremely efficient. Happy to recommend them.

 

[Guy Incognito]

Congratulations on the growth! Well done, always nice to hear success stories.

We used a couple of fulfilment houses but the experience wasn't great. We moved everything in house which worked for us (we sell oversize items).

James and James have a good reputation from what I'm aware.

 

[Lawson@CBF]

I have a lot of experience in the Greetings Card industry over the years. Design, Printing, Storing, Order processing and shipping out to B2B and B2C customers. Happy to help where I can if you need steering.

You may be a little small for James and James, but they do market themselves very well.