Norton 360

[Pilfo]

I have used Norton products for a number of years now, all to my complete satisfaction.

However, I installed Norton 360 two days ago, and although my PC has never been one of the fastest, it must now be the slowest. This is made worse when Norton 360 is doing its 'Email scanning is in progress' in the background (which takes for ever), regardless of whether or not I'm in Outlook.

Also, when logging on to this Forum just now, I got a 'Stack Overflow at Line:0' warning...what's that mean?

Any comments on this particular product, good or bad and any ideas how to maybe disable the constant "Email scanning".

Pilfo

 

[kevgibbo]

I've got Norton 360 on my laptop and that's slowed right down too, I wonder if there's some sort of un-needed settings which can be turned off.

 

[stugster]

I hate norton. I used to love it, then I did a few benchmark tests on the speed of three computers with Norton, without any antivirus, and with avg.

Trust me - ditch Norton.

Get AVG http://free.grisoft.com/

 

Norton is reknowned for hogging resources - but you should still be able to run your machine (albeit definitely slower).

Check through your settings and ensure that not too much is scheduled for when you are actually using the PC (eg. Scan machine during the night, etc). Also, ensure that you only have turned on the options you require.

If your PC was a bit slow to begin with, then maybe it needs some sort of cleanup done too.

 

[Pilfo]

I actually contacted Symantec (yesterday Sunday), and they sent me the following. However, even though I've done all what they've suggested, and done various clean-ups...nothings changed!

Subject
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Technical Support


Discussion Thread
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Response (Narayana S) - 07/15/2007 01:21 AM
Hello Ralph,

Thank you for contacting Symantec Online Technical Support.

I understand from your message that your computer runs slower after installing Norton 360.

Ralph, this issue can happen due to lack of basic system requirements or maximum use of system resources.To make your computer works better and faster with Norton 360, I suggest that you follow the steps one by one below:

1. Configure your computer for optimal use of system resources
2. Start Windows XP/Me/98 with only Microsoft and Symantec programs and services running
3. Check any other third party software is installed, if it's unnecessary remove them.
4. Check that your computer meets basic system requirements

Step 1:To configure your computer for optimal use of system resources, follow the document link below:

Title: 'Basic guide to optimizing system resources'
Document ID: 2002061015214139
> Web URL:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2002061015214139?Open&src=con_ols_nam

Step 2 :To start your computer with only Symantec and Microsoft services loading, follow the steps provided in the document link below:

Title: 'How to start your computer with only Symantec and Microsoft services loading'
Document ID: 2005110811012639
> Web URL:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005110811012639?Open&src=con_ols_nam

Step 3: If you find any of the third party software that's unnecessary, remove them to incease the performance level of CPU (Central Processing Unit) usage.

Step 4: To check that your computer meets basic system requirements, please proceed with the link below:

Title: 'Norton 360 system requirements'
Document ID: 2006083009480175
> Web URL:
http://service1.symantec.com/support/norton360.nsf/docid/2006083009480175?Open&src=con_ols_nam

We thank you for your patience and co-operation in this regard.

Please let us know if we can be of any further assistance to you in using the Symantec product.

Regards,

Narayana Swamy
Symantec Authorized Technical Support


If the above works for you kevgibbo, please let me know.

Pilfo