- Original Poster
- #1
I have a takeaway, with a different name to my LTD company.
I received a letter in July to arrange a visit from a NMW compliance officer as they have no records of us as an employer. I rang and explained the name of the LTD company, and that is how payroll is processed. They still wanted to visit, in the middle of August (couldn't delay despite being our busiest month of the whole year)
Visit lasted apporx 5hrs as they stated, through lunchtime rush which was a nightmare. They were happy with everything I said, checked payslips, clocking in system, check staff lists, spot checked staff's names to the staff list. A few IDs etc. Then interviewed 5 staff for 15-20mins each.
All seemed good, I'm meeting NMW & legal employee obligations (pensions etc) but they obsessed a little over uniform. Staff wear black, clean clothes, & clean trainers. I don't provide it. They asked how strict I am, I said on the cleanliness very, on the colours not so much. Dark would be acceptable, orange not so much, but we all have emergencies, and I have a couple of spare tops normally.
It seemed like it was done & dusted. But then they want all my employees of the last 12m phone numbers to conduct further interviews about uniform. Basically if they are being forced to buy a black t-shirt that takes them under min wage. (I don't sell the uniform, I say grab something from Peacocks/Tesco)
The employees I have spoken to don't want to have someone ring them, I've managed to get 12 staff to agree to me passing on their numbers, (some curren, some ex) the rest don't want to. I don't store phone numbers only addresses. I passed all these on, but they want everyone.
Ex-staff is an issue, I've fired 10+ this year, 3 were stealing and we had police involvement, 3 incidents of gross miscounduct, and a few just failed their probationary period. Obviously if they get contacted they are going to make it into a drama & make out I force them to buy Gucci loafers or similar.
For all ex staff I only have addresses also.
They also want staff details for the same reason for a different shop. Are they allowed to move the investigation to other premises?
I'm really lost as to what I am doing wrong, am I wrong to ask employees to wear clean dark clothing to work? I provide aprons, hats etc.
Many thanks in advance
I received a letter in July to arrange a visit from a NMW compliance officer as they have no records of us as an employer. I rang and explained the name of the LTD company, and that is how payroll is processed. They still wanted to visit, in the middle of August (couldn't delay despite being our busiest month of the whole year)
Visit lasted apporx 5hrs as they stated, through lunchtime rush which was a nightmare. They were happy with everything I said, checked payslips, clocking in system, check staff lists, spot checked staff's names to the staff list. A few IDs etc. Then interviewed 5 staff for 15-20mins each.
All seemed good, I'm meeting NMW & legal employee obligations (pensions etc) but they obsessed a little over uniform. Staff wear black, clean clothes, & clean trainers. I don't provide it. They asked how strict I am, I said on the cleanliness very, on the colours not so much. Dark would be acceptable, orange not so much, but we all have emergencies, and I have a couple of spare tops normally.
It seemed like it was done & dusted. But then they want all my employees of the last 12m phone numbers to conduct further interviews about uniform. Basically if they are being forced to buy a black t-shirt that takes them under min wage. (I don't sell the uniform, I say grab something from Peacocks/Tesco)
The employees I have spoken to don't want to have someone ring them, I've managed to get 12 staff to agree to me passing on their numbers, (some curren, some ex) the rest don't want to. I don't store phone numbers only addresses. I passed all these on, but they want everyone.
Ex-staff is an issue, I've fired 10+ this year, 3 were stealing and we had police involvement, 3 incidents of gross miscounduct, and a few just failed their probationary period. Obviously if they get contacted they are going to make it into a drama & make out I force them to buy Gucci loafers or similar.
For all ex staff I only have addresses also.
They also want staff details for the same reason for a different shop. Are they allowed to move the investigation to other premises?
I'm really lost as to what I am doing wrong, am I wrong to ask employees to wear clean dark clothing to work? I provide aprons, hats etc.
Many thanks in advance