New Maestro Rules but using Volusion

[AStyle]

Just about at the end of my tether with Volusion. Apart from the set-up issues:
- quoting 3 weeks for a bespoke design job and taking 7 weeks,
- confirming Three times that I could use google checkout as a UK business but then when design completed denying they ever said it
- Never replying to tickets/emails/calls during set-up.
- Mis-selling me the product. Without masses of assistance from TWO very technical people who could code, I would never have got the site up.

That was back in October and I was almost over that. Now I find out from Worldpay that Volusion doesn't support the Secure Code system now demanded by Maestro. Is there anyway round this?

Or do I have to stop accepting Maestro cards?

Also, have any UK users of Volusion found a way to use googlecheckout?

 

[new2bus]

"have any UK users of Volusion found a way to use googlecheckout?"

well I thought I would do a quick Google on that and find

http://www.volusion.com/google-checkout.asp

So I am not sure what the problem is you are experiencing, is it the UK part that is the problem?

 

[AStyle]

As I said in my post, I asked them three times (since I too can use google and had read the page you linked to) and they replied 'Yes, of Course!'.. After completion of design, they said 'No, we never said that and read this .. (Apparently, as I am relatively new to this site I am unable to post the ULR - but go to their US site and search google Checkout and you will find "Google Checkout in Volusion Version 5 supports stores based in the United States only."

Has any one circumnavigated this issue?

 

[new2bus]

h t t p : / / w w w . k a t e s c l o t h i n g . c o . u k

is this your site?

h t t p : / / s t o r e . v o l u s i o n . c o m / k b _ r e s u l t s . a s p ? I D = 1 3 3

and article

 

[AStyle]

Er, No.. why?

 

[new2bus]

well

h t t p : / / w w w . k a t e s c l o t h i n g . c o . u k

appears to be using google checkout s0 a contact with them might be in order, because it has the volusion logo on the left

 

[AStyle]

Thanks for that link - just spoke to them and they were v helpful.

 

[new2bus]

Hope you get it sorted.

 

[AStyle]

Would still love to hear of any other UK Volusion stores and what they are intending to do come June 2009?

 

[Book Chick]

I am also having problems with volusion.
I am currently using worldpay - and volusion will NOT be taking 3d secure payments. I've asked worldpay what they are going to do about it and they say "ask volusion". I've asked volusion and they said, "try sagepay!"

As I have a streamline merchant number which i use with worldpay - i don't want to have to move my entire billing experience to sagepay. But it looks like it is the only option.

Particularily as google checkout does not work with volusion in the UK.

What are other volusion/ maestro accepting UK merchants going to do? As i really don't know what way to turn next.
Thanks.