M
mike.davis
- Original Poster
- #1
I constantly search for the most recommended / highest rated business books and have sorted them into categories in my amazon wish list. Ive made my way through a lot of these and plan on reading the rest as soon as possible. I would highly recommend using amazon wish list for keeping track of books.
I truly believe reading as much as you can and applying it to real-world business situations is the most valuable thing you can do for your business.
The categories are as follows (control F to find);
-Customer Service
-Sales
-Retail
-Biographies
-Management and Leadership
-Strategy, Innovation & Business Philosophy.
-Productivity & Effectiveness
-Books about Particular Businesses.
-General Business Books
-Marketing and Advertising
-Entrepreneurship
-Communication
-Personal Development
-Finance and Accounting
-Economics & Investing
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Customer Service
The finishing Touch: How to Build World-Class Customer Service. By Tony. Cram
The One Minute Manager: Revolutionary Approach To Customer Service. By Kenneth Blanchard
Five Star Service: How to Deliver Exceptional Customer Service. By Michael Heppell
The Buzz: 50 Little Things That Make a Big Difference to Serve Your Customers. By David Freemantle
Secret Service: License to Thrill Your Customers. By Colin Turner
Sales
How to sell through Networking and referrals (financial times) by Andy Lopata
The Ultimate Sales Machine: Turbocharge your business with relentless focus on 12 key strategies. By Chet Holmes
How I raised Myself From Failure to Success in Selling. By Frank Bettger
Advanced Selling Strategies: The Proven System of Sales Ideas, Methods and Techniques Used By Top Salespeople Everywhere. By Brian Tracy
Brilliant Selling: What The Best Sales People Know, Do And Say. By Jeremy Cassell
The Greatest Salesman In the World. By Og Mandino
The Sales Bible: The Ultimate Sales Resource. By Jeffrey Gitomer
Retail
Smart Retail: Practical Winning Ideas and Strategies from the most successful Retailers in the world. By Richard Hammond.
Visual Merchandising: Window and In-store Displays For Retail. By Tony Morgan
Brand Sense: Sensory Secrets Behind The Stuff We Buy. By Martin Lindstrom
Why We Buy: The Science Of Shopping. By Paco Underhill
Biographies
Steve Jobs: The Exclusive Biography. By Walter Isaacson (not out yet)
Sam Walton: Made In America, My Story. By Sam Walton
Grinding it out: The making of McDonalds. By Ray Kroc
Top Man: How Phillip Green Built His High Street Empire. By Stewart Lansley
Losing My Virginity: The Autobiography. By Richard Branson
Who Says Elephants Cant Dance?: How I turned Around IBM. By Louis Gerstner
Id Like the world to buy a coke: The Life And Leadership Of Roberto Goizueta. By Davis Greising
Iacocca. By Leo Iacocca
Why Should White Guys Have All The Fun?: How Reginald Lewis Created a Billion-Dollar Business Empire. By Reginald F. Lewis
An Enterprising Life: Jay Van Andel. By Jay Van Andel
The Snowball: Warren Buffett and the Business of Life. By Alice Schroeder
Buffett: The Biography. By Roger Lowenstein
Im Feeling Lucky: The Confessions of Google Employee Number 59. By Douglas Edwards
The Peoples Tycoon: Henry Ford And The American Century. By Steven Watts
The Billionaire Who Wasnt: How Chuck Feeney Secretly Made And Gave Away A Fortune. By Conor OClery
Gerald Ratner: The rise And Fall And Rise Again. By Gerald Ratner
A Book About Innocent: Our Story And Some Things Weve Learned. By Innocent.
Howard Hughes: My Story. By Howard Hughes
Two Tycoons: Personal Memoir Of Jack Cotton And Charles Clore. By Charles Gordon
The House OF Rothschild: Moneys Prophets 1798-1848. By Niall Ferguson
The First Tycoon: The epic Life of Cornelius Vanderbilt. By T.J Stiles
Gerald Ronson: Leading From The Front. By Gerald Ronson
Management & Leadership
Leadership: Plain and Simple (Financial Times Series). By Steve Radcliffe
The Five Dysfunctions of a team: A leadership Fable. By Patrick M. Lencioni
Now, Discover Your Strenghts: How to Develop Your Talents and Those of the People You Manage. By Marcus Buckingham
How To Lead: What You Actually Need To Do to Manage, Lead And Succeed. By Jo Owen
The Secret Laws Of Management: The 40 Essential Truths for Managers. By Stuart Wyatt
Key Management Models: The 60+ Models Every Manager Needs to Know (financial times series). By Marcel Van Assen
The One Minute Manager. By Kenneth Blanchard
The Disney Way: Harnessing the Management Secrets of Disney in Your Company. By Bill Capodagli
On Becoming A Leader: The Leadership Classic. By Warren G. Bennis
The Halo Effect: and the Eight Other Business Delusions That Deceive Managers. Phil Rosenzweig
The Toyota Way: 14 Management Principles from the Worlds Greatest Manafacturer. By Jeffrey Liker
The Future Of Management. By Gary Hamel
Primal Leadership: Learning to Lead With Emotional Intelligence. By Daniel Goleman
I truly believe reading as much as you can and applying it to real-world business situations is the most valuable thing you can do for your business.
The categories are as follows (control F to find);
-Customer Service
-Sales
-Retail
-Biographies
-Management and Leadership
-Strategy, Innovation & Business Philosophy.
-Productivity & Effectiveness
-Books about Particular Businesses.
-General Business Books
-Marketing and Advertising
-Entrepreneurship
-Communication
-Personal Development
-Finance and Accounting
-Economics & Investing
----------------------------------------
Customer Service
The finishing Touch: How to Build World-Class Customer Service. By Tony. Cram
The One Minute Manager: Revolutionary Approach To Customer Service. By Kenneth Blanchard
Five Star Service: How to Deliver Exceptional Customer Service. By Michael Heppell
The Buzz: 50 Little Things That Make a Big Difference to Serve Your Customers. By David Freemantle
Secret Service: License to Thrill Your Customers. By Colin Turner
Sales
How to sell through Networking and referrals (financial times) by Andy Lopata
The Ultimate Sales Machine: Turbocharge your business with relentless focus on 12 key strategies. By Chet Holmes
How I raised Myself From Failure to Success in Selling. By Frank Bettger
Advanced Selling Strategies: The Proven System of Sales Ideas, Methods and Techniques Used By Top Salespeople Everywhere. By Brian Tracy
Brilliant Selling: What The Best Sales People Know, Do And Say. By Jeremy Cassell
The Greatest Salesman In the World. By Og Mandino
The Sales Bible: The Ultimate Sales Resource. By Jeffrey Gitomer
Retail
Smart Retail: Practical Winning Ideas and Strategies from the most successful Retailers in the world. By Richard Hammond.
Visual Merchandising: Window and In-store Displays For Retail. By Tony Morgan
Brand Sense: Sensory Secrets Behind The Stuff We Buy. By Martin Lindstrom
Why We Buy: The Science Of Shopping. By Paco Underhill
Biographies
Steve Jobs: The Exclusive Biography. By Walter Isaacson (not out yet)
Sam Walton: Made In America, My Story. By Sam Walton
Grinding it out: The making of McDonalds. By Ray Kroc
Top Man: How Phillip Green Built His High Street Empire. By Stewart Lansley
Losing My Virginity: The Autobiography. By Richard Branson
Who Says Elephants Cant Dance?: How I turned Around IBM. By Louis Gerstner
Id Like the world to buy a coke: The Life And Leadership Of Roberto Goizueta. By Davis Greising
Iacocca. By Leo Iacocca
Why Should White Guys Have All The Fun?: How Reginald Lewis Created a Billion-Dollar Business Empire. By Reginald F. Lewis
An Enterprising Life: Jay Van Andel. By Jay Van Andel
The Snowball: Warren Buffett and the Business of Life. By Alice Schroeder
Buffett: The Biography. By Roger Lowenstein
Im Feeling Lucky: The Confessions of Google Employee Number 59. By Douglas Edwards
The Peoples Tycoon: Henry Ford And The American Century. By Steven Watts
The Billionaire Who Wasnt: How Chuck Feeney Secretly Made And Gave Away A Fortune. By Conor OClery
Gerald Ratner: The rise And Fall And Rise Again. By Gerald Ratner
A Book About Innocent: Our Story And Some Things Weve Learned. By Innocent.
Howard Hughes: My Story. By Howard Hughes
Two Tycoons: Personal Memoir Of Jack Cotton And Charles Clore. By Charles Gordon
The House OF Rothschild: Moneys Prophets 1798-1848. By Niall Ferguson
The First Tycoon: The epic Life of Cornelius Vanderbilt. By T.J Stiles
Gerald Ronson: Leading From The Front. By Gerald Ronson
Management & Leadership
Leadership: Plain and Simple (Financial Times Series). By Steve Radcliffe
The Five Dysfunctions of a team: A leadership Fable. By Patrick M. Lencioni
Now, Discover Your Strenghts: How to Develop Your Talents and Those of the People You Manage. By Marcus Buckingham
How To Lead: What You Actually Need To Do to Manage, Lead And Succeed. By Jo Owen
The Secret Laws Of Management: The 40 Essential Truths for Managers. By Stuart Wyatt
Key Management Models: The 60+ Models Every Manager Needs to Know (financial times series). By Marcel Van Assen
The One Minute Manager. By Kenneth Blanchard
The Disney Way: Harnessing the Management Secrets of Disney in Your Company. By Bill Capodagli
On Becoming A Leader: The Leadership Classic. By Warren G. Bennis
The Halo Effect: and the Eight Other Business Delusions That Deceive Managers. Phil Rosenzweig
The Toyota Way: 14 Management Principles from the Worlds Greatest Manafacturer. By Jeffrey Liker
The Future Of Management. By Gary Hamel
Primal Leadership: Learning to Lead With Emotional Intelligence. By Daniel Goleman
