Money Claim online - Advice

[AerialSolutions]

Hi There

We have completed the above online for monies owed to us from last year from 2 clients.

Neither client has paid within the required 14 days

I havent received my Gateway ID (not sure if this is needed)

Can anyone advise on the next course of action?

Thank you

 

[GRDCredit]

You don't receive anything in the post when you first register with MCOL - they display your ID when you first register on screen and you are meant to take a note of it!

There is an option however if you have forgotten your user id to request it again.

To apply for judgement you will need to go online

 

[Tempest Financial]

You can also download form N255 and request judgement by post.

 

[Geoff Townsend]

You should have also received an email with your login info on...

 

[Tempest Financial]

You can also download form N255 and request judgement by post.

my apologies it is form N225

 

[AerialSolutions]

You should have also received an email with your login info on...

I only got an email confirming registration - not log in details!

 

[iJustice]

Take a look at 'How to use Money Claim Online (MCOL)' the HMCTS document:

I have lost my MCOL user ID or password, what can I do?

Unfortunately, MCOL staff are unable to reset your Government Gateway ID or password as
they do not have access to the Gateway login information. You will need to do this yourself by
going to the login page and selecting the link 'forgotten either ID or password'. You will be
required to provide your email address, MC number and postcode. Your ID or password will be
sent to you - half will be displayed on the screen immediately and the other half will be sent via
email.

I don’t know my MC customer number - how can I locate this?

If you are able to access your MCOL account, you can find your MC number by clicking ‘Edit
registered details’ on the top right hand corner of the screen. If you cannot access your MCOL
account and require the MC number to complete an ID or password reset, then please email
the court your name, address, postcode and email address. Court staff will try to recover your
MC number and will inform you if / when it is retrieved.

I have forgotten my ID and password for MCOL – how can I log in?

If you are unable to retrieve the forgotten information then you will not be able to access your
MCOL account. For any claim(s) issued through the account, you will need to continue
manually by corresponding with MCOL via email or the helpdesk. You will need to quote your
claim number in all emails sent to the court. If you have not issued any claims on this account
it may be easier to register again with the Gateway and receive new login details.

I hope this helps
I